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Public Tickets

Juan Renewal automaticClosed   B2BKing Support   Updated March 23, 2025 at 10:39pm   8 Most recent comment from WebWizards:Hello Juan, I checked your account now and can confirm that your previous subscriptions had been paused. I see you've now purchased a new license, so everything should be working properly on your ... Sarah Offers and product tablesClosed   B2BKing Support   Updated March 23, 2025 at 9:54pm   26 Most recent comment from WebWizards:Hi Sarah, I understand you'd like to make all those fields mandatory during subaccount creation.  To achieve that, please add this PHP snippet to your site:https://pastecode.io/s/9aa6zym8 This w ... Hung Tao Show image product order in emailClosed   B2BKing Support   Updated March 22, 2025 at 8:04pm   2 Most recent comment from WebWizards:Hi Hung, I've looked at your code and I notice you're trying to add product details including images to the quote messages. While your code structure is generally good, there are a couple of ... Dominik Group RulesClosed   B2BKing Support   Updated March 18, 2025 at 10:49pm   2 Most recent comment from WebWizards:Hi Dominik, First, I apologize for the delayed response and thank you for your patience. Let me address your issues one by one: 3. Looking at your site (jimar.cz), I noticed you're using a custom ... Matthieu Labat TranslationClosed   B2BKing Support   Updated March 18, 2025 at 5:56pm   2 Most recent comment from WebWizards:Hi Matthieu, Thanks for getting in touch! To help you better with the translation issue, could you let me know: 1. Are you using Loco Translate only, or other plugins like WPML as well?2. What languag ... Brian Savage Gravity Forms insertionClosed   B2BKing Support   Updated March 18, 2025 at 5:22pm   2 Most recent comment from WebWizards:Hi Brian, It should be possible to set that up when using Gravity Forms registration.   You'll need to: 1. Add a Radio Button field in your form with B2B and B2C options2. Use Gravity Forms' ... Christo Custom Units/Quantities Vat ConflictClosed   B2BKing Support   Updated March 17, 2025 at 6:49pm   5 Most recent comment from WebWizards:I tested now with the Unit of Measure plugin https://wordpress.org/plugins/woocommerce-unit-of-measure/ but in my tests I see both the suffix added by B2BKing (inc / ex VAT) AND the unit of measure ad ... Christo Product Add OnsClosed   B2BKing Support   Updated March 17, 2025 at 2:54pm   4 Most recent comment from WebWizards:Thank you for the clarifications, I believe it is possible technically, but it is complex and some custom development is needed. It is not something we can add directly I'm afraid as it's a ... Deep Captch Integration Spam IssueClosed   B2BKing Support   Updated March 17, 2025 at 2:32pm   8 Most recent comment from WebWizards:Hi, I understand you have this issue on the website www.keltek.ca  To be able to configure it directly, I would need backend admin access to keltek.ca ( https://www.keltek.ca/wp-login.php )   I trie ... Francesco css customizationClosed   B2BKing Support   Updated March 13, 2025 at 6:09pm   3 Most recent comment from Francesco:hi Stefanexcellent. thank you.i just started this new site...i think i will bother you sometime :) regards cgnumerik Shipping issueClosed   B2BKing Support   Updated March 13, 2025 at 4:47pm   4 Most recent comment from cgnumerik:Thanks a lot :) It's perfect :)  Volodymyr it is impossible to look at your documentation properlyClosed   B2BKing Support   Updated March 13, 2025 at 3:31pm   2 Most recent comment from WebWizards:Hi there, I'm sorry to hear that - we have seen this kind of issue in rare cases. It is usually a connection problem, either our hosting is blocking you IP / ISP for some reason, or the other way ... Volodymyr Regular price as wholesaleClosed   B2BKing Support   Updated March 13, 2025 at 3:29pm   2 Most recent comment from WebWizards:Hi there, Are you looking at the situation where a product is being edited and prices are set here directly? In that case, it is not necessary to set a B2B price. If a B2B price is not set, the plugi ... sacha Slow Website & Rename labelsClosed   B2BKing Support   Updated March 13, 2025 at 3:29pm   3 Most recent comment from sacha:Hi Stefan,   Thank you so much for the prompt response.   Unfortunately I cannot find “Product Visibility Cache". I have searched for it a few times and cant seem to find it. Please could you ... Jordan esolving B2BKing Plugin Errors and Layout Issues in WordPress AdminClosed   B2BKing Support   Updated March 13, 2025 at 6:40am   5 Most recent comment from Jordan:I think it works now when I try logging in via Chrome Browser, the issues happen only on Safari browsers.Thank you.