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Public Tickets

Dario Issue with Sub-Account Access Across Multiple Main AccountsClosed   B2BKing Support   Updated April 15, 2024 at 11:15am   2 Most recent comment from WebWizards:Hello Dario,This is not really possible with the plugin I'm afraid. Normally each subaccount has a single parent account, and only that parent account is allowed to login as the subaccount.Part o ... Jac license key not workingClosed   B2BKing Support   Updated April 13, 2024 at 7:15am   8 Most recent comment from WebWizards:Certainly! Basically for company credit to be available to users, they must have a credit limit > 0You can either go to B2BKing -> Settings -> Company credit and set a global limit for everyone here ... Jamie add on not workingClosed   B2BKing Support   Updated April 12, 2024 at 6:21pm   2 Most recent comment from WebWizards:Hello Jamie,Thank you for purchasing our plugin,After you download the add-ons folder from our site, you should then have a zip such as this one: Please note that this file has to be unzipped first. ... Marc Retail price without VATClosed   B2BKing Support   Updated April 11, 2024 at 4:45pm   5 Most recent comment from WebWizards:Thank you for the update Marc and glad to hear you already resolved that,If there is anything we can do to help, please let us know at any time. Jim Customer Tags B2BClosed   B2BKing Support   Updated April 11, 2024 at 3:57pm   2 Most recent comment from WebWizards:Hi there,Indeed B2BKing uses its own B2B groups rather than standard WP roles like customer, editor, etc. If you would like, you can change the default 'customer' role to something else, B2B ... Prince I want refund for my purchaseClosed   B2BKing Support   Updated April 11, 2024 at 3:41pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Jeroen Zelle Product visibilityClosed   B2BKing Support   Updated April 10, 2024 at 1:52pm   6 Most recent comment from WebWizards:Hi Jim,There we were referring to the text configured here in B2BKing settings:Please note that for that to show, you would need to have a "hidden price" rule set for a specific variation.If you do no ... Rediet Tsigeberhan Tiered priceClosed   B2BKing Support   Updated April 10, 2024 at 1:15pm   6 Most recent comment from WebWizards:The feature that changes the price on the product page works together with the table, that's why I mentioned that.I'm afraid we do not currently have a feature for this on the shop or categ ... Juan Request a quoteClosed   B2BKing Support   Updated April 8, 2024 at 9:01am   8 Most recent comment from Juan:Good day,Thank you for your assistance, much appreciated.I will let you know if there is anything else.Kind regards,Juan Lobo Qu unit of measurementClosed   B2BKing Support   Updated April 6, 2024 at 1:32pm   12 Most recent comment from Lobo Qu:Hi. Thank you for look at my ticket. Because I don't have too much time to launch the website, and already start to make toturial video about how to add new products. I try to explain how to se ... Ryan Failed to delete refundClosed   B2BKing Support   Updated April 5, 2024 at 10:25am   4 Most recent comment from WebWizards:Nice idea, it seems this should work well. I've added it to the company credit add-on, in the attached version. Alvaro Cabezas Custom FieldClosed   B2BKing Support   Updated April 4, 2024 at 6:01am   2 Most recent comment from WebWizards:Hello Alvaro,Thank you for purchasing our plugin,B2BKing does not have any integration for this or with the miniorange plugin. However, if you need / prefer this flow, it may be possible to make it w ... Dean Dragicevic gutenberg checkout blockClosed   B2BKing Support   Updated April 4, 2024 at 5:37am   2 Most recent comment from WebWizards:Hello Dean,Thank you for purchasing our plugin,We aim to fully support all Woo blocks, and we have already made a number of integrations, such as integrations for all payment gateways, and for the quo ... Lukasz Problem with adding offers to the cartClosed   B2BKing Support   Updated April 1, 2024 at 3:54pm   8 Most recent comment from WebWizards:Hi there,This has been solved through the following settings in B2BKing -> Settings -> Other: When this is enabled, offers use the actual products within the offer:In other words, there is the main ... SOHEE Show Out of Stock ItemsClosed   B2BKing Support   Updated April 1, 2024 at 3:22pm   2 Most recent comment from WebWizards:Hi there, Please see my reply to your ticket here: https://webwizards.ticksy.com/ticket/3617022/ - we were waiting for your reply there, Kind regards, Stefan