Okay

Public Tickets

Kevin Couvreur Wrong prince in cart for B2BClosed   B2BKing Support   Updated December 3, 2023 at 12:53am   8 Most recent comment from WebWizards:Hi Kevin,I have now set this up on your site: I configured a free shipping method that will only be activated by our rule (as otherwise it has a very high minimum order value).I have also added a code ... Alexander Catchings Invoice emailClosed   B2BKing Support   Updated December 2, 2023 at 11:18am   2 Most recent comment from WebWizards:Hello Alexander,Our plugin does not directly generate the PDF invoices, I believe you are probably using this invoicing plugin as it's the most popular one: https://wordpress.org/plugins/woocomm ... Yunkin Registration RoleClosed   B2BKing Support   Updated December 2, 2023 at 8:30am   4 Most recent comment from WebWizards:Hi Yunkin,(1) I would like to give a few more details on this: as mentioned previously, the registration role does not identify if a user is B2B or B2C, it only shows the option the user requested dur ... regan categories always showingClosed   B2BKing Support   Updated December 1, 2023 at 2:53am   4 Most recent comment from regan:Thanks stefan, that did the trick! mariateresa traslation of partClosed   B2BKing Support   Updated November 30, 2023 at 4:04am   2 Most recent comment from WebWizards:Hi Mariateresa,It should be possible to do that through the standard translation mechanisms with Loco Translate:Please try going to Loco Translate -> Plugins -> B2BKing Pro and click on SYNC:You shoul ... Susan Heideman Question about [woocommerce_my_account]Closed   B2BKing Support   Updated November 30, 2023 at 3:30am   2 Most recent comment from WebWizards:Hi Susan,I believe that should work, generally plugins that customize the my account page are compatible with B2BKing.The only possible issue that comes up sometimes is that these plugins may not sho ... mariateresa variation order in blockClosed   B2BKing Support   Updated November 29, 2023 at 12:49am   2 Most recent comment from WebWizards:Hi Mariateresa,I am not completely sure I understand. I'm not sure what block / order page you're looking at.It would help if you can please clarify and share some screenshots of the panel ... Alexander Catchings Invoice option Not showingClosed   B2BKing Support   Updated November 29, 2023 at 12:45am   4 Most recent comment from WebWizards:Thank you for clarifying,I'm not entirely sure, it's possible that there's a similar mechanism for Memberships but I am not that familiar with that plugin.If you can share an admin logi ... mariateresa b2b group in wp-all importClosed   B2BKing Support   Updated November 27, 2023 at 3:09pm   2 Most recent comment from WebWizards:Hi Mariateresa,The user group information is stored as metadata for each user. It does not contain the group name, but it contains the group ID.The metakey for each user is: b2bking_customergroup - ... Suleman Step QtyClosed   B2BKing Support   Updated November 26, 2023 at 1:17am   3 Most recent comment from Suleman:Noted, thank yo very much for the promt response. cinzia link to home koClosed   B2BKing Support   Updated November 25, 2023 at 1:54pm   8 Most recent comment from cinzia:thanks, luckily I can uninstall Ultimate Member Mar Redirect user after completed the form registrationClosed   B2BKing Support   Updated November 23, 2023 at 11:05pm   9 Most recent comment from WebWizards:Hi there,My understanding is that the error says you already have the other logout snippet active and it cannot redeclare the function.You must deactivate the other code snippet with the logout redire ... Abs Do you offer Shipping QuotationClosed   B2BKing Support   Updated November 23, 2023 at 10:40pm   2 Most recent comment from WebWizards:Hi there,There is no specific feature for a shipping quotation, but you could use one of these flows:(A)1. The customer places the order paying with the B2BKing Invoice gateway: 2. On the backend you ... Alexander Catchings Invoice not sendingClosed   B2BKing Support   Updated November 22, 2023 at 6:42pm   2 Most recent comment from WebWizards:Hi Alexander,The invoice there is not sent automatically by B2BKing, as each shop might want to handle this differently. (e.g. some shops might want to create a manual invoice and send it to customers ... jelle VATClosed   B2BKing Support   Updated November 22, 2023 at 6:20pm   4 Most recent comment from WebWizards:Hi Jelle,I looked into this and it seems indeed there was a bug there caused by a change to the invoicing integration in the last update.I have now made a plugin update to B2BKing Pro to resolve this. ...