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Public Tickets

GODEBY KEWIN Multiple quatitiesClosed   B2BKing Support   Updated November 25, 2021 at 2:26pm   4 Most recent comment from WebWizards:Thank you for the login,I have looked into it - it appears the problem is that theme has an unusual way of setting the quantity field. The theme makes it a "text" input, not a "number" input. If you ... Sohaib Ahmad Add custom columns to purchase lists tableClosed   B2BKing Support   Updated November 25, 2021 at 1:51pm   3 Most recent comment from WebWizards:Hi Sohaib!Sorry for the delay in getting back to you. I can help you add custom columns to the purchase list download CSV, but not to the purchase lists in the My Account page - for that a lot more is ... Greg Guldenschuh Compatible WooCommerce VersionClosed   B2BKing Support   Updated November 24, 2021 at 3:32pm   2 Most recent comment from WebWizards:Hi Greg,This should be be fine - we have tested the plugin up to 5.9 and I'm not aware of any issues.CodeCanyon does not allow us to add a display of compatibility > 5.7 (they simply haven ... Andy Use of coupon as conditionClosed   B2BKing Support   Updated November 24, 2021 at 1:08pm   4 Most recent comment from WebWizards:We will look at adding such an option, thank you for the feedback. Ioannis tiered system like price for free gifts for a specific quanityClosed   B2BKing Support   Updated November 23, 2021 at 1:29pm   2 Most recent comment from WebWizards:Hi Ioannis,Thank you for getting in touch,Yes, you can achieve this with B2BKing, with "Buy X Get 1 Free" rules. You can create such rules in B2BKing -> Dynamic Rules:For example in the above rule, i ... Kevin Cross Editing the New Subaccount FormClosed   B2BKing Support   Updated November 22, 2021 at 10:35pm   4 Most recent comment from WebWizards:Hi Kevin, I looked more into this and found that there's a way to make the necessary changes and tie them to a code snippet that you can easily add. This also has the advantage that it's com ... Kevin Cross Changing Subaccount Default RoleClosed   B2BKing Support   Updated November 22, 2021 at 7:23pm   2 Most recent comment from WebWizards:Hi Kevin,Yes, you can do that with a PHP code snippet. The snippet is: add_action('b2bking_after_subaccount_created', function($user_id){ $userobj = new WP_User($user_id); $userobj- ... Sylvain Le Cornec Rates without taxes for professionalsClosed   B2BKing Support   Updated November 22, 2021 at 1:28pm   2 Most recent comment from WebWizards:Hi Sylvain,1)I think you can achieve what you mentioned by creating a "Tax Exemption" rule for your B2B customers.Have you seen our dedicated guide here?https://woocommerce-b2b-plugin.com/docs/how-to- ... Suhail Subagents capabilityClosed   B2BKing Support   Updated November 21, 2021 at 3:11am   3 Most recent comment from Suhail:Thank you so much for your fast reply. This has helped me a lot. I'm going to test this tomorrow.Thank you! Alex Strandberg Unapproved user is able to log inClosed   B2BKing Support   Updated November 18, 2021 at 3:55pm   9 Most recent comment from WebWizards:Hi Alex,It's normal for users to get an account information email, but that email should say that the user's account is pending approval:I tried registering an account on your site via http ... Yuan Liu B2B is conflicting with the themeClosed   B2BKing Support   Updated November 17, 2021 at 4:01pm   6 Most recent comment from WebWizards:Glad to hear that resolved it! And thank you for purchasing!If there's anything I can do to help, please let me know.Have a good day,Stefan Gonzalo Medel B2BKing Conversation/Offers InfoClosed   B2BKing Support   Updated November 14, 2021 at 9:00pm   5 Most recent comment from Gonzalo Medel:Hi Stefan,Thank you again for your help. The "customer info" panel sounds great, it would be nice to have that, I hope to see it in the near future.Take care and have a good weekend too.Best regards,G ... Ryan Change Purchase List Default prefixClosed   B2BKing Support   Updated November 9, 2021 at 2:55am   3 Most recent comment from Ryan:Awesome - works great - thank you. Krystian CSV import / export issueClosed   B2BKing Support   Updated November 8, 2021 at 10:15pm   2 Most recent comment from WebWizards:Hi Krystian,I tested in your site with the credentials you provided in a previous ticket. This worked correctly in my tests and I was able to import a test price change.From the error you got it seems ... Krystian TIERED PRICING TABLE + variable productClosed   B2BKing Support   Updated November 8, 2021 at 10:01pm   5 Most recent comment from WebWizards:Thank you for the login,I think there was indeed an issue there with the plugin. I have updated to our latest 3.9.1 version and this seems to be now resolved in my tests.Please let me know if you stil ...