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Public Tickets

SASUPSF Purchase List / Bulk Order / Search by SKU or Product NameClosed   B2BKing Support   Updated April 12, 2022 at 8:00am   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing,I just emailed you, but I did not realize you already opened a support ticket with us.You can enable the SKU search there by following these steps:1. First update the ... tim offers are automatically putting this SKU11 in rather that the actual SKUClosed   B2BKing Support   Updated April 7, 2022 at 1:40pm   6 Most recent comment from WebWizards:Hmm, I'm wondering if there may be any way for Fishbowl to sync stock, from WooCommerce stock. Since our plugin already handles WooCommerce stock correctly, perhaps there's some kind of opt ... Marlyn loco translateClosed   B2BKing Support   Updated April 5, 2022 at 10:25pm   2 Most recent comment from WebWizards:Hi Marlyn,I believe the reason those strings are not available in Loco is because probably the translation is not 'synced'.I suggest you try to click on the 'Sync' button, this one ... urhpa Tax ExemptionClosed   B2BKing Support   Updated April 4, 2022 at 9:03pm   6 Most recent comment from WebWizards:The tax exemption is done by calling  WC()->customer->set_is_vat_exempt(true); I believe you mentioned this is working in Cart, but not in product pages?Perhaps a plugin in your site, or your theme, ... Wendy Quote Request settingsClosed   B2BKing Support   Updated March 31, 2022 at 7:18pm   2 Most recent comment from WebWizards:Hi Wendy,Thank you for purchasing our plugin,1) Regarding the logo issue, I looked into this and I believe I may know what causes that. Please try to update to the attached plugin version - hopefully ... CANDY updatingClosed   B2BKing Support   Updated March 22, 2022 at 5:43am   3 Most recent comment from WebWizards:Hi there,Glad to hear you were able to resolve the issue,Yes, you can use the plugin on both a live site + test sites / staging sites.To safely delete older versions (3.0.6)Go to B2BKing -> Settings - ... Waldo Pay by Invoice option not workingClosed   B2BKing Support   Updated March 18, 2022 at 11:56am   8 Most recent comment from WebWizards:Hi Waldo,I did some tests now locally, and in your site.Locally, I am able to enable / disable all payment methods, including the Direct Bank Transfer method, by using B2BKing Core.When I am testing ... Prokop Suchanek Cart -> get groupClosed   B2BKing Support   Updated March 14, 2022 at 6:08pm   3 Most recent comment from WebWizards:Hi there,Glad to hear you found that. Yes, you could use the following to exclude B2B users: $user_id = get_current_user_id(); $user_is_b2b = get_user_meta($user_id,'b2bking_b2buser', true); ... Prokop Suchanek translate inc.vatClosed   B2BKing Support   Updated March 13, 2022 at 5:52pm   3 Most recent comment from WebWizards:Hi Prokop,Please try to update to the attached plugin version. I just re-built the translation template - hopefully you will be able to find it there in the attached version with WPML.To update to thi ... christian paton Hide categories not working on ajax load when logged in as B2BClosed   B2BKing Support   Updated March 12, 2022 at 8:06pm   14 Most recent comment from WebWizards:Hi again,Thanks, that's helpful, I didn't realize that's actually the default wp search. I made an update to the plugin now in the staging site - also attached it here, that should app ... concoa Information TableClosed   B2BKing Support   Updated March 9, 2022 at 6:07pm   6 Most recent comment from WebWizards:There's no specific setting for that text, but you can modify it as follows:This method works to edit any text string in the plugin. You can follow these steps:1. Install and activate the free Lo ... Adeline D Add additionnal field on new customer emailClosed   B2BKing Support   Updated March 9, 2022 at 5:33pm   4 Most recent comment from WebWizards:Glad to hear that worked!Have a nice day, Antonis Kanaris Match Wordpress User Roles with B2B king RolesClosed   B2BKing Support   Updated March 8, 2022 at 9:31pm   2 Most recent comment from WebWizards:Hi Antonis,Thank you for purchasing our plugin,If I understand correctly, you're currently using 2 different registration forms, created through the Ultimate Member plugin?All registered users a ... CANDY customizationClosed   B2BKing Support   Updated March 7, 2022 at 11:39am   7 Most recent comment from CANDY:yes that one worked. thank you so much!!! Tom B2bking Dynamic Rules helper - get user rules, get product rulesClosed   B2BKing Support   Updated March 6, 2022 at 10:26pm   2 Most recent comment from WebWizards:Hi Tom,I've added some helper functions to allow you to get this information more easily. You'd need to update to the attached version.1)To get all rules assigned to the current user, you ca ...