Okay

Public Tickets

Ryan Change converstation email recipientClosed   B2BKing Support   Updated January 21, 2022 at 9:23pm   3 Most recent comment from Ryan:Great - thank you, I'll give it a go! CANDY showing pricingClosed   B2BKing Support   Updated January 20, 2022 at 5:03pm   3 Most recent comment from CANDY:thank you very much...  DBKCURK add a customer group in B2BClosed   B2BKing Support   Updated January 19, 2022 at 9:34pm   4 Most recent comment from WebWizards:Hi there,Thanks for explaining. Basically you would need to configure a tax exemption for the DBKCFactuurklant group.We have a guide for this here:https://woocommerce-b2b-plugin.com/docs/how-to-disp ... brian hwang Custom Information Table Bulk Edit?Closed   B2BKing Support   Updated January 19, 2022 at 3:00pm   9 Most recent comment from brian hwang:I changed the process for each iteration from 20 records to 10 records. I managed to update all now. TQ Ioannis How to change the email receipter adress purchase ordersClosed   B2BKing Support   Updated January 18, 2022 at 7:33pm   5 Most recent comment from WebWizards:Hi,Yes, for the new order email, you can add the following PHP snippet: add_filter( 'woocommerce_email_recipient_new_order', function($recipient, $order){ $customer_id = $order->get_cust ... christian paton Account Purchase List product quantity not using Minimum Order rulesClosed   B2BKing Support   Updated January 18, 2022 at 6:26am   3 Most recent comment from christian paton:Hi Stefan, ok no worries, thanks for letting me know. Hopefully that happens sooner rather than later as the product lists feature isn't usable for my client without the min / step quantities, so ... Ioannis How can i translate strings when someone register like b2b user with wpmlClosed   B2BKing Support   Updated January 17, 2022 at 4:41pm   2 Most recent comment from WebWizards:Hi Ioannis,Those strings should be translatable with WPML just like any other strings.To make sure the user receives the email in the correct language, you may need to set the user profile to that lan ... pvdv72 Product visibility problemClosed   B2BKing Support   Updated January 14, 2022 at 2:24pm   10 Most recent comment from WebWizards:Okay, thank you, we are waiting for the login to the staging environment, and then our team will look into it.Have a good weekend, CANDY uploading fileClosed   B2BKing Support   Updated January 13, 2022 at 9:45pm   10 Most recent comment from WebWizards:Hi again, and thank you for extending the support. It's showing up in my database already.Yes, if there's anything we can assist with, simply open a ticket with us here in this platform.Have ... Ioannis Variation productsClosed   B2BKing Support   Updated January 12, 2022 at 4:24pm   2 Most recent comment from WebWizards:Hi Ioannis,To offer a discount, and have customers be able to mix variations, you can do the following: You can use dynamic rule discounts to set a discount for the variable product (and multiple var ... mikkelj2509 Dynamic prices in backend of wordpressClosed   B2BKing Support   Updated January 10, 2022 at 4:43pm   4 Most recent comment from WebWizards:What happens in the demo is:The demo user is part of the "Large Businesses" group. If you set a price for this group e.g. $115, the price will show as 115 when you create a manual order (Even if the d ... Steve Weird paths appeared in my sitemapClosed   B2BKing Support   Updated January 9, 2022 at 2:27pm   8 Most recent comment from WebWizards:Hi,Did you regenerate the Yoast sitemap? If not, please try to do that, as my expectation was that it would be fixed when the sitemap is recreated.The post IDs of the 2 posts for credit and offer can ... DBKCURK search on username disabled after installing B2BKingClosed   B2BKing Support   Updated January 4, 2022 at 5:37pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing our plugin, and sorry to hear about this issue.Indeed I am aware of a bug there that we just fixed in our latest plugin update.You should be able to resolve this by ... Yuan Liu B2BKingClosed   B2BKing Support   Updated December 30, 2021 at 12:19am   3 Most recent comment from Yuan Liu:Dear Stefan, this is the correct solution we are looking for! Many thanks for the great support! Niraj Karwa Customer not assigned to agent if register from affiliate linkClosed   B2BKing Support   Updated December 29, 2021 at 7:17pm   45 Most recent comment from WebWizards:Hi Niraj,I am sorry but this is a plugin customization matter, and is not something that is covered by Envato Support : https://codecanyon.net/page/item_support_policyWhile we've done our best t ...