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Public Tickets

In-process CSV import issue with decimalsClosed   B2BKing Support   Updated November 12, 2020 at 3:39pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing our plugin,I think that the problem might be that you are using commas (,) instead of dots (.) for decimals. B2BKing uses a number field there instead of text, so I t ... Shimi GROUP PRICE PROBLEMClosed   B2BKing Support   Updated November 11, 2020 at 11:14am   9 Most recent comment from WebWizards:You can send anything to [email protected](or here and mark the message as Private) Dustin K AJAX SearchClosed   B2BKing Support   Updated November 10, 2020 at 6:16pm   2 Most recent comment from WebWizards:Hi Dustin,Thank you for purchasing the plugin.The plugin sets visibility in AJAX searches as well actually. The only exception is if the ajax search uses caching (Instant Search feature), in which cas ... Filip Dzeba VisibilityClosed   B2BKing Support   Updated November 9, 2020 at 12:21pm   10 Most recent comment from WebWizards:All right then, glad to hear that!If I can help with anything, let me know, Madelene Shipping RatesClosed   B2BKing Support   Updated November 9, 2020 at 11:29am   2 Most recent comment from WebWizards:Hi Madelene,There is a feature in the plugin to control available shipping/payment options.You can either:1) Completely disable the feature by going to B2BKing->Settings->Components-> and "Disable shi ... Duchemin B2BKing product visibility options does not workClosed   B2BKing Support   Updated November 9, 2020 at 11:23am   4 Most recent comment from WebWizards:Hi, I've looked into setting up visibility with Polylang. It seems that you will have to set visibility for both the product, and the translation. So if you have 2 versions of the same product, e ... Arslan Jawed Sub Accounts (Common Field)Closed   B2BKing Support   Updated November 9, 2020 at 11:08am   4 Most recent comment from WebWizards:Hi,I am not sure what the best way is for us to do that technically.Right now if you see an order and want to know what the main order account is, you would have to go the user profile where you would ... Henrique Valente DecimalsClosed   B2BKing Support   Updated November 9, 2020 at 10:14am   2 Most recent comment from WebWizards:Hello Henrique,Thank you for purchasing the plugin,For technical / compatibility reasons we are rounding to 2 in dynamic rules. We understand your situation, we will consider adding a setting for this ... Mectronik Custom Registration FormClosed   B2BKing Support   Updated October 29, 2020 at 6:09am   6 Most recent comment from WebWizards:Great to hear that.  Sunny Dadi Role based PricingClosed   B2BKing Support   Updated October 26, 2020 at 12:58am   13 Most recent comment from WebWizards:Sure, my pleasure, let me know if I can help with anything. Mectronik Italy Tax FieldClosed   B2BKing Support   Updated October 23, 2020 at 12:26am   4 Most recent comment from WebWizards:This code should work if you replace fieldInput and fieldContainer with the html input and its container in the form: var fieldContainer = jQuery('input[name="b2bking_custom_field_263"]').pa ... Marek Tax Exemption based on VAT not apliedClosed   B2BKing Support   Updated October 21, 2020 at 10:08pm   21 Most recent comment from WebWizards:I'm sorry, I saw the issue you described.This should fix it:https://drive.google.com/file/d/1j49FmGSzwZvRbImFtKj3AMTtoBcWygl3/view?usp=sharingI wanted to set it up for you to save you the time bu ... Shimi Data Collected at RegistrationClosed   B2BKing Support   Updated October 21, 2020 at 9:41pm   2 Most recent comment from WebWizards:Hi Shimi,Thank you for purchasing our plugin,There was an issue in which file uploads were not visible in the backend in Registration Data.We just fixed this in an update at the start of the week. I ... Steve Lawrence Category/Product VisibilityClosed   B2BKing Support   Updated October 19, 2020 at 3:20pm   6 Most recent comment from WebWizards:Hi Steve,I believe I found a bug causing this issue and I updated the plugin in your site and the issue seems to be fixed now. Our apologies for the problem.I checked now:For example https://hsfoodse ... Mectronik field is editable after registrationClosed   B2BKing Support   Updated October 16, 2020 at 3:51pm   4 Most recent comment from WebWizards:If the plugin is not useful to you, make a refund request and we will accept it.