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Public Tickets

Danee meta fields / keys of B2B usersClosed   B2BKing Support   Updated February 23, 2021 at 9:17pm   4 Most recent comment from WebWizards:I'm not exactly sure why - I think you're probably pulling an empty value. The information is definitely stored in the meta keys, because that's where the plugin gets the info too, in o ... Neville Chimuka B2Bking SubaccountsClosed   B2BKing Support   Updated February 22, 2021 at 9:24pm   3 Most recent comment from WebWizards:Hi Neville,Thank you for purchasing the plugin.And I'm glad to hear you found the solution to the issue.I'll be closing the ticket for now, but if I can help with anything else, please let u ... Chuck Billing Field Sort Order Wrong On Checkout PageClosed   B2BKing Support   Updated February 19, 2021 at 2:33pm   28 Most recent comment from Chuck:Thank you, Stefan.  I really appreciate all your help. Best regards,Chuck 1iconmedia form fieldClosed   B2BKing Support   Updated February 18, 2021 at 6:56pm   17 Most recent comment from WebWizards:Hi,Our plugins automatically integrate with the Dokan registration.I checked your site:You can see that the user has the option to choose "vendor", or they have the option to choose "customer".If they ... Michele refresh button does not workClosed   B2BKing Support   Updated February 18, 2021 at 6:26pm   2 Most recent comment from WebWizards:Hi Michele,I am not quite sure what was causing that.However I logged in to the staging site with the credentials I had from previously (https://hammerforniture.com/staging ) and the first thing I d ... Catherine Russell Invoice Payment Gateway and Order StatusClosed   B2BKing Support   Updated February 17, 2021 at 9:20pm   2 Most recent comment from WebWizards:Hi Catherine,I understand that. For our plugin I'm not sure setting it to pending/on-hold always works.- if the status is set as pending, woocommerce won't email the customer at all - if th ... Jonas Pedersen Dynamic rule importClosed   B2BKing Support   Updated February 16, 2021 at 10:19pm   2 Most recent comment from WebWizards:Hi,Apologies for the late reply - we are seeing a high volume of tickets.Unfortunately I have only little knowledge about using WP All Import so I can't give any comment on how that plugin shoul ... Dimitrios Dellis Stock QuantityClosed   B2BKing Support   Updated February 12, 2021 at 11:30am   11 Most recent comment from WebWizards:I didn't realize it either when I sent you the snippet.Glad to hear it's working now! ethan Variable product prices not correct in B2BClosed   B2BKing Support   Updated February 12, 2021 at 10:21am   4 Most recent comment from WebWizards:To follow up on this, since you mentioned the issue is only for variable products, it could also be a caching problem. Dynamic pricing is usually incompatible with caching.To test:Add the products to ... Amelia Saving Payment MethodClosed   B2BKing Support   Updated February 11, 2021 at 1:07pm   2 Most recent comment from WebWizards:Hi Amelia,This issue doesn't sound familiar - I haven't seen it before.I think you are using some plugin or payment gateway to enable methods in my acct - as far as I know, by default WooC ... Andrea License validityClosed   B2BKing Support   Updated February 11, 2021 at 1:00pm   2 Most recent comment from WebWizards:Hi Andrea,Your license will still be valid - there shouldn't be any technical issue either with the transfer. So nothing to worry about related to B2BKing.Kind Regards,Stefan Jemma Walsh Registration Form FieldsClosed   B2BKing Support   Updated February 11, 2021 at 7:22am   2 Most recent comment from WebWizards:Hello Jemma,Thank you for purchasing our plugin,For both 1) and 2) , these are input field settings that are simple to add in HTML, but our plugin doesn't have settings for every single option, s ... X-Net Price ErrorClosed   B2BKing Support   Updated February 10, 2021 at 9:12am   3 Most recent comment from Ivy:Hi X-Net,Did you fix the problem - I saw that your discounted price is with a comma and it should be with a fullstop.eg.  28.50  and 18.50 not 18,50.Ivy Ivy Dynamic PricesClosed   B2BKing Support   Updated February 10, 2021 at 9:10am   12 Most recent comment from Ivy:Hi Stefan,I clear my cache every time I make changes, but the problem is only with variable products and not simple products.Thanks.Ivy Set Veasna Customize Order detail in AdminClosed   B2BKing Support   Updated February 10, 2021 at 7:03am   8 Most recent comment from WebWizards:Glad to hear you found a solution!Have a good week,Stefan