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Public Tickets

Michel Meester Dynamic rules for B2C group not workingClosed   B2BKing Support   Updated August 9, 2021 at 11:35am   10 Most recent comment from Pascal:Hi there,sorry to jump in on another ticket. But I have the same problem. What was the solution for this? I'm using the newest version of B2BKings.Thanks in advance,Pascal Orlando Add custom field from checkout recordClosed   B2BKing Support   Updated August 8, 2021 at 10:27am   5 Most recent comment from WebWizards:If "Add Custom Field to Billing" is checked, then the field appears in Checkout under Billing, and it also appears in the Order Backend under Billing Details. It also appears in Invoices under billin ... Orlando Customize sent approval emailsClosed   B2BKing Support   Updated August 8, 2021 at 9:22am   4 Most recent comment from WebWizards:The Kadence plugin cannot add fields or data (I think not even text). It can just change the style / design of emails, basically apply a different theme to emails.To change the text/data I think the o ... Orlando Do custom fields appear in the order placed by the Wholesaler?Closed   B2BKing Support   Updated August 8, 2021 at 5:40am   3 Most recent comment from Orlando:Thank you so much! I'll try to do this just if you really need it, because I do not handle both PHP to edit these files : D Thank you very much Orlando Pre approval of an email listClosed   B2BKing Support   Updated August 8, 2021 at 5:36am   3 Most recent comment from Orlando:I think it is an extra feature, but very useful for those who already have a customer milling, it would rise this white list of pre-approved contacts :D sara Slow on registration formClosed   B2BKing Support   Updated August 7, 2021 at 10:51pm   4 Most recent comment from WebWizards:Thank you for pointing this out. Seems to be an issue with a new feature of our plugin for price display.You can resolve this by just disabling this setting: in B2BKing -> Settings -> Tiered Pricing ... Orlando Wholesale PriceClosed   B2BKing Support   Updated August 7, 2021 at 9:06pm   4 Most recent comment from WebWizards:Yes, if you want to apply a discount per group, the best way to do it is with a dynamic rule. There is no option to do it directly in the group page.The option to show both prices is still new and in ... Zaim Haziq How To RegisterClosed   B2BKing Support   Updated August 4, 2021 at 12:11am   4 Most recent comment from WebWizards:If you want to have 4 groups, and allow users to choose for themselves, you need to create 4 corresponding Registration Roles.The registration roles are the options in the registration dropdown.You wo ... Zaim Haziq Shipping MethodClosed   B2BKing Support   Updated August 4, 2021 at 12:10am   2 Most recent comment from WebWizards:Hi Zaim,Some suggestions to check:1. In the User Profile page, please make sure Shipping methods are set to Group, not manual:2. Make sure to clear caches, and change the address of the user a little ... Rajnish Bhatia Registration Submission not workingClosed   B2BKing Support   Updated August 3, 2021 at 6:43am   9 Most recent comment from Rajnish Bhatia:Hello, Thanks for your response. Appreciate that.  I have liked your plug in and would love to see it work.  All I need is prompt support from your end.  ------------------------------------------- ... Zaim Haziq Cannot Upload plug inClosed   B2BKing Support   Updated August 2, 2021 at 8:37pm   2 Most recent comment from WebWizards:Hello Zaim,Thank you for purchasing B2BKing!I think there is a small upload limit set by your server / wordpress configuration. It can be modified in php.ini probably. I think if you contact your host ... CANDY just purchased and few questionsClosed   B2BKing Support   Updated July 25, 2021 at 10:32pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing the plugin, When you say the page no longer works, do you mean that you are getting 404 errors when accessing most items in the My Account dashboard? Did you make a ... poovendan Bulk Variation Price Update B2B Filed MissingClosed   B2BKing Support   Updated July 22, 2021 at 4:12pm   3 Most recent comment from poovendan:Yes after update it is working thanks for the update Swissan Kandasamy Pricing tableClosed   B2BKing Support   Updated July 20, 2021 at 10:30pm   8 Most recent comment from WebWizards:Hi Swissan,My apologies for the delayed reply. We are seeing a high volume of tickets and only now I am able to look into this.I wanted to login now but the site doesn't seem to be up. I am tryin ... Luis Confirmation emails spamClosed   B2BKing Support   Updated July 20, 2021 at 10:14pm   3 Most recent comment from Luis:Got it! We just set it up. Thanks for the answer.Thanks,Luis