Okay

Public Tickets

pvdv72 Product visibility problemClosed   B2BKing Support   Updated January 14, 2022 at 2:24pm   10 Most recent comment from WebWizards:Okay, thank you, we are waiting for the login to the staging environment, and then our team will look into it.Have a good weekend, Elix Customize IDClosed   SalesKing Pre-Sales Questions   Updated January 14, 2022 at 2:03pm   6 Most recent comment from WebWizards:We appreciate your consideration, but I'm afraid we're not available for customization or custom projects, not even paid work. We have a high workload with our existing plugins, so it' ... CANDY uploading fileClosed   B2BKing Support   Updated January 13, 2022 at 9:45pm   10 Most recent comment from WebWizards:Hi again, and thank you for extending the support. It's showing up in my database already.Yes, if there's anything we can assist with, simply open a ticket with us here in this platform.Have ... faiz assigning default agentClosed   SalesKing Support   Updated January 12, 2022 at 4:24pm   6 Most recent comment from WebWizards:Yes Sir, that is exactly correct.Let me know if that works correctly for you or if there's anything I can do to help. Ioannis Variation productsClosed   B2BKing Support   Updated January 12, 2022 at 4:24pm   2 Most recent comment from WebWizards:Hi Ioannis,To offer a discount, and have customers be able to mix variations, you can do the following: You can use dynamic rule discounts to set a discount for the variable product (and multiple var ... faiz Payout setting is not savedClosed   SalesKing Support   Updated January 11, 2022 at 7:31pm   4 Most recent comment from WebWizards:Thank you,I believe I found a related bug in our plugin and it should now be resolved. I have updated the plugin in your site to 1.2.8 (attached here as well).It seems to be working now in my tests.P ... Mervin Edit "shop as customer"-toolbarClosed   SalesKing Support   Updated January 10, 2022 at 5:35pm   2 Most recent comment from WebWizards:Hi Mervin,Is there basically a conflict between the 2 toolbars - one showing above the other in a way that doesn't work?If that is so, I can probably help integrate the CSS so that both can be us ... mikkelj2509 Dynamic prices in backend of wordpressClosed   B2BKing Support   Updated January 10, 2022 at 4:43pm   4 Most recent comment from WebWizards:What happens in the demo is:The demo user is part of the "Large Businesses" group. If you set a price for this group e.g. $115, the price will show as 115 when you create a manual order (Even if the d ... Steve Weird paths appeared in my sitemapClosed   B2BKing Support   Updated January 9, 2022 at 2:27pm   8 Most recent comment from WebWizards:Hi,Did you regenerate the Yoast sitemap? If not, please try to do that, as my expectation was that it would be fixed when the sitemap is recreated.The post IDs of the 2 posts for credit and offer can ... Francisco Conflict between functionalities?Closed   B2BKing Pre-Sales Questions   Updated January 7, 2022 at 11:41pm   2 Most recent comment from WebWizards:Hi Francisco,Thank you for getting in touch,-> I understand you're referring to some conflicts and issues you're having with your configuration. Have you already purchased our plugin? Or are ... Naomi Affiliate link functionality and subscriptionsClosed   SalesKing Pre-Sales Questions   Updated January 6, 2022 at 12:48pm   2 Most recent comment from WebWizards:Hi Naomi,Thank you for getting in touch,1) Affiliate links' cookies are set to expire in 24 hours. 2) In your example, they would not get commission because the cookie had already expired. Howev ... DBKCURK search on username disabled after installing B2BKingClosed   B2BKing Support   Updated January 4, 2022 at 5:37pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing our plugin, and sorry to hear about this issue.Indeed I am aware of a bug there that we just fixed in our latest plugin update.You should be able to resolve this by ... Mervin Possible to modify what agent/customer sees?Closed   SalesKing Support   Updated December 30, 2021 at 3:53pm   2 Most recent comment from WebWizards:Hi Mervin, I believe the following code should do it: if(current_user_can('customer')) { function remove_add_to_cart_on_0 ( $purchasable, $product ){ if( $product->get_price() = ... Yuan Liu B2BKingClosed   B2BKing Support   Updated December 30, 2021 at 12:19am   3 Most recent comment from Yuan Liu:Dear Stefan, this is the correct solution we are looking for! Many thanks for the great support! Niraj Karwa Customer not assigned to agent if register from affiliate linkClosed   B2BKing Support   Updated December 29, 2021 at 7:17pm   45 Most recent comment from WebWizards:Hi Niraj,I am sorry but this is a plugin customization matter, and is not something that is covered by Envato Support : https://codecanyon.net/page/item_support_policyWhile we've done our best t ...