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Public Tickets

Set Veasna Click on menu not work after order completed (Mobile view)Closed   B2BKing Support   Updated March 1, 2021 at 3:39am   3 Most recent comment from Set Veasna:Thank you very much for your help.Best regards,Set Veasna vincenzo25041989 Problem with product variationsClosed   B2BKing Support   Updated February 26, 2021 at 9:04am   8 Most recent comment from vincenzo25041989:Thanks, you solved the problem. I thank you again for the time you have dedicated to me and for your professionalism. Giorgos Patronas Product Minimum quantityClosed   B2BKing Support   Updated February 24, 2021 at 11:37pm   2 Most recent comment from WebWizards:Hi Giorgos,Yes, this is possible with B2BKing.You can do that by creating minimum order dynamic rules for single products.Please see our documentation article here that explains this in more details w ... Danee meta fields / keys of B2B usersClosed   B2BKing Support   Updated February 23, 2021 at 9:17pm   4 Most recent comment from WebWizards:I'm not exactly sure why - I think you're probably pulling an empty value. The information is definitely stored in the meta keys, because that's where the plugin gets the info too, in o ... Neville Chimuka B2Bking SubaccountsClosed   B2BKing Support   Updated February 22, 2021 at 9:24pm   3 Most recent comment from WebWizards:Hi Neville,Thank you for purchasing the plugin.And I'm glad to hear you found the solution to the issue.I'll be closing the ticket for now, but if I can help with anything else, please let u ... Chuck Billing Field Sort Order Wrong On Checkout PageClosed   B2BKing Support   Updated February 19, 2021 at 2:33pm   28 Most recent comment from Chuck:Thank you, Stefan.  I really appreciate all your help. Best regards,Chuck 1iconmedia form fieldClosed   B2BKing Support   Updated February 18, 2021 at 6:56pm   17 Most recent comment from WebWizards:Hi,Our plugins automatically integrate with the Dokan registration.I checked your site:You can see that the user has the option to choose "vendor", or they have the option to choose "customer".If they ... Michele refresh button does not workClosed   B2BKing Support   Updated February 18, 2021 at 6:26pm   2 Most recent comment from WebWizards:Hi Michele,I am not quite sure what was causing that.However I logged in to the staging site with the credentials I had from previously (https://hammerforniture.com/staging ) and the first thing I d ... Catherine Russell Invoice Payment Gateway and Order StatusClosed   B2BKing Support   Updated February 17, 2021 at 9:20pm   2 Most recent comment from WebWizards:Hi Catherine,I understand that. For our plugin I'm not sure setting it to pending/on-hold always works.- if the status is set as pending, woocommerce won't email the customer at all - if th ... Jonas Pedersen Dynamic rule importClosed   B2BKing Support   Updated February 16, 2021 at 10:19pm   2 Most recent comment from WebWizards:Hi,Apologies for the late reply - we are seeing a high volume of tickets.Unfortunately I have only little knowledge about using WP All Import so I can't give any comment on how that plugin shoul ... José Simões multiple stores/domainsClosed   B2BKing Pre-Sales Questions   Updated February 16, 2021 at 9:12pm   2 Most recent comment from WebWizards:Hello Jose,Thank you for getting in touch,We, the developers, do not directly handle the licensing - that is handled for us by Envato market, and they are the ones who set the license conditions. I ca ... Dimitrios Dellis Stock QuantityClosed   B2BKing Support   Updated February 12, 2021 at 11:30am   11 Most recent comment from WebWizards:I didn't realize it either when I sent you the snippet.Glad to hear it's working now! ethan Variable product prices not correct in B2BClosed   B2BKing Support   Updated February 12, 2021 at 10:21am   4 Most recent comment from WebWizards:To follow up on this, since you mentioned the issue is only for variable products, it could also be a caching problem. Dynamic pricing is usually incompatible with caching.To test:Add the products to ... Amelia Saving Payment MethodClosed   B2BKing Support   Updated February 11, 2021 at 1:07pm   2 Most recent comment from WebWizards:Hi Amelia,This issue doesn't sound familiar - I haven't seen it before.I think you are using some plugin or payment gateway to enable methods in my acct - as far as I know, by default WooC ... Andrea License validityClosed   B2BKing Support   Updated February 11, 2021 at 1:00pm   2 Most recent comment from WebWizards:Hi Andrea,Your license will still be valid - there shouldn't be any technical issue either with the transfer. So nothing to worry about related to B2BKing.Kind Regards,Stefan