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Public Tickets

Anna I use braintree ACH gateway to collect ACH payments at checkout. For some reason all payments made through ach when a parent account is attempting to pay for them are failing   B2BKing Support   Updated 7 hours ago   12 Most recent comment from WebWizards:Hi Anna, Thank you for the update, I was looking to run some additional tests now but our account no longer seems to be active. I get a 'unknown email address' error:   I also tried resett ... Rebecca Hyaionne Problems   MarketKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Rebecca, Thank you for purchasing our plugin,   (1) To set up automatic approval, please go to MarketKing -> Registration -> Registration Options, then click on each registration option. There you ... Daniel Recurring payments and subscriptions   MarketKing Pre-Sales Questions   Updated 3 days ago   2 Most recent comment from WebWizards:Hi Daniel, For sellers to sell subscriptions through MarketKing, the only supported subscription plugin is WooCommerce Subscriptions - we have a special integration with it. Other subscription plugins ... Daniel Integration with Surecart   MarketKing Pre-Sales Questions   Updated 3 days ago   2 Most recent comment from WebWizards:Hi Daniel, Thanks for getting in touch! Unfortunately, MarketKing is built on top of WooCommerce, so it won't work with SureCart as a replacement. As for Tutor LMS, there's no native integration betwe ... Vasilis B2BKing Upgrade Path from Version 3.5.0   B2BKing Pre-Sales Questions   Updated 1 week ago   2 Most recent comment from WebWizards:Hi Vasilis, Thanks for reaching out!   (1) Regarding the update: We recommend updating directly to the latest version rather than going through older versions incrementally. Your existing configurati ... akash patel Dynamic rule - cannot add multiple products or brands to discounts   B2BKing Support   Updated 2 weeks ago   8 Most recent comment from WebWizards:Thanks for clarifying that. Could you try using the "Search for items..." option in the dynamic rule selector? Here's a screenshot showing what I mean: https://prnt.sc/YBuj5JHd1TYr This search field s ... George Skarentzos Feature Request - Dynamic Rules to be displayed on User   B2BKing Support   Updated 2 weeks ago   7 Most recent comment from WebWizards:Hi George, Yes, there was a filter issue in the last update that affected the bulk order form results. Your solution with that snippet is exactly right. You can safely increase it to 80 or 100 if you' ... Joanna making offers   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Joanna, Thank you for purchasing our plugin, Based on the screenshot, I believe there is some kind of pricing conflict happening, likely caused by another plugin or custom code that is affecting th ... Marcus How to Allow existing B2C customers to upgrade to a B2B account.   B2BKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Hi Marcus, Looking at it, this is almost certainly a conflict with something else on the site that affects price display. I noticed there's some text below the price mentioning "30 days" - that could ... KARAN Critical error shows in vendor dashboard again   MarketKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Hi Karan, You're on the MarketKing Startup subscription (licensed to [email protected]), which is an annual subscription that includes updates and support for 1 year. It last renewed on Ap ... Timothy Bug Report: Excessive Transient Creation and Ineffective Caching in B2BKingClosed   B2BKing Support   Updated 3 weeks ago   20 Most recent comment from WebWizards:Hi Timothy, That's great to hear, I appreciate the update, If we can help with anything else, please reach out anytime! Kind regards, Stefan TEWEB B2b King pro conflict with WPML (URGENT)Closed   B2BKing Support   Updated 3 weeks ago   4 Most recent comment from WebWizards:Hi there, Glad to hear you found the issue,   A few things to keep in mind going forward: 1. Product visibility setup By default, visibility is based on category settings, which can get complex when ... Wes Nellis Subscription Plugin CompatibilityClosed   MarketKing Support   Updated 3 weeks ago   5 Most recent comment from Wes Nellis:Hi,Thank you for that EXCELLENT explanation!!  I so appreciate you giving more detailed answers for support about your product!I would not have thought about the difference that way.  My primary go ... Thinkware Dash Cam how to remove a page break on the bulk order formClosed   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi there, Thanks for reaching out, By default, the bulk order form shows 100 results per page (the exact number can vary slightly due to query preprocessing) - there have been no recent changes to thi ... Anna I need a 3 part payment processClosed   B2BKing Support   Updated 3 weeks ago   6 Most recent comment from WebWizards:Hi Anna, Thanks for your patience on this, I've put together a custom solution for you. Before sharing it, I just want to note: this is not a built-in B2BKing feature, and it's not something we offici ...