Okay

Public Tickets

Anthony O Connell Reviews won't enableClosed   MarketKing Support   Updated February 15, 2024 at 8:25pm   3 Most recent comment from Anthony O Connell:As far as I know we do not have a staging site as we moved the site from one developers server to another. I contacted woocommerce and think my blocksy theme may be affecting it. I will need to report ... ayhan Sales representative earns commission on price excluding taxClosed   SalesKing Pre-Sales Questions   Updated February 15, 2024 at 1:05am   4 Most recent comment from WebWizards:Hi Ayhan, I tested this now on the demo site as follows:Tax set to 20%:Commission calculated excl tax:Commission rate 20%:I add the product to cart:Then I place the order. I see the commission is $20 ... George Skarentzos Using Teams to assign Agent to Customers for Shop as CustomerClosed   SalesKing Support   Updated February 15, 2024 at 1:00am   3 Most recent comment from WebWizards:Hi George,Thank you for your patience on this,By default each customer is only assigned to a single agent. However, it is possible to enable multiple agents by adding the following PHP code snippet ... Sorin Decimal quantitiesClosed   B2BKing Support   Updated February 14, 2024 at 3:47am   2 Most recent comment from WebWizards:Hello Sorin,Thank you for purchasing our plugin!I looked a bit into this and I wrote a code snippet that I believe can help with this. You can set it up by following these steps: 1. First update B2B ... Jean-Pierre Agent setupClosed   SalesKing Support   Updated February 11, 2024 at 8:10pm   6 Most recent comment from WebWizards:Hi Jean-Pierre, I checked this on the site now. The issue is the zones are set up incorrectly.  This is quite unintuitive and it's a common issue we see all the time: in WooCommerce, a custome ... Darren Robinson Error going back to agent dashboardClosed   Support Plans   Updated February 11, 2024 at 3:48pm   4 Most recent comment from WebWizards:Thank you for the details,I think it must be some kind of problem with how permalinks are set, although it seems very difficult to understand / reproduce. I tried placing an order and switching back t ... Alhassan B2B Sales Agent for WCFM marketplace vendorsClosed   B2BKing Pre-Sales Questions   Updated February 10, 2024 at 9:26pm   2 Most recent comment from WebWizards:Hi Alhassan,Thank you for getting in touch,There's currently no specific integration between our SalesKing agents plugin and WCFM. You could have agents on the site, and each agent could promot ... magnus andersson Compability with any extra field (with price) plugin?Closed   B2BKing Pre-Sales Questions   Updated February 9, 2024 at 6:55pm   2 Most recent comment from WebWizards:Hi Magnus,Thank you for getting in touch with us,I tested now with that plugin by StudioWombat, but unfortunately it does seem most discount / pricing functionalities do not work together with custom ... Susan Heideman account approval emailClosed   B2BKing Support   Updated February 9, 2024 at 6:32pm   4 Most recent comment from WebWizards:Would you like to add a "You can access your account here" link to the second email received by customers?You could add it to "additional content" by using: You can access your account hereIt would l ... Dominique Pre-sales questionClosed   B2BKing Pre-Sales Questions   Updated February 9, 2024 at 6:18pm   2 Most recent comment from WebWizards:Hello Dominique,Thank you for getting in touch,It is possible to move to our plugin and keep all the same data you already have on your site: usernames and passwords, orders, products, etc. No change ... Michael Registration approval not working for some usersClosed   B2BKing Support   Updated February 8, 2024 at 5:59pm   2 Most recent comment from WebWizards:Hello Michael,Normally the review button would go to each user's profile page.I believe it's possible the issue here is that those users you mentioned may not have rights to edit users. If ... Susan Heideman HELP!!!!!Closed   B2BKing Support   Updated February 8, 2024 at 5:42pm   9 Most recent comment from WebWizards:Glad to hear that worked now,If we can help with anything, please let us know. sabby Can I mask/ hide vendor store ?Closed   MarketKing Pre-Sales Questions   Updated February 7, 2024 at 8:23pm   2 Most recent comment from WebWizards:Hi there,Thank you for getting in touch,It is possible to completely hide all vendor information from customers on the frontend. For that, please add the following PHP code snippet to your site: globa ... Elizabeth Enquiries on price rulesClosed   B2BKing Pre-Sales Questions   Updated February 7, 2024 at 7:47pm   2 Most recent comment from WebWizards:Hi Elizabeth,It is possible to do this with the plugin,After adding B2BKing to the site, you will find each product will have 2 sets of prices, a B2C set and special B2B prices: When a logged out cus ... mariateresa Siamo spiacenti, sembra che non sia disponibile alcun metodo di pagamento. Contattaci se hai bisogno di assistenza o desideri prendere accordi differenti.Closed   SalesKing Support   Updated February 6, 2024 at 10:30am   2 Most recent comment from WebWizards:Hello,Are you also using B2BKing on this site? Can you please check payment methods are enabled in B2BKing -> Groups for the customer?Other than that, it is hard to say what it could be.Can you share ...