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Public Tickets

cdmxelectronica It does not show menuClosed   B2BKing Support   Updated July 21, 2022 at 4:13pm   6 Most recent comment from WebWizards:Thank you for the login,It seems the issue is coming from the Child theme, as I see it's working when activating the regular Flatsome theme.So I think there is some custom code, or some overridin ... Chevy007 PricingClosed   B2BKing Support   Updated July 21, 2022 at 9:45am   14 Most recent comment from Chevy007:SO the other way around.. Okay let me try that and advise bsantelli variation hide for B2B or B2CClosed   B2BKing Support   Updated July 20, 2022 at 12:01am   2 Most recent comment from WebWizards:Hi Brice,Thank you for purchasing our plugin,Fortunately I think there's an easy solution for that. You can disable specific variations for specific user groups by creating 'Hidden price� ... Stephen A feature questionClosed   SalesKing Pre-Sales Questions   Updated July 19, 2022 at 7:08pm   2 Most recent comment from WebWizards:Hi Stephen,Thank you for getting in touch,Yes, the agent will be able to do that as well as follows:The agent can login as the customer by using the 'Shop as customer' button. While they ... wecommercedigital API DocumentationClosed   B2BKing Support   Updated July 18, 2022 at 6:14pm   20 Most recent comment from Anton:Hi,ok, then it makes sense, thxI will ask website devs to install those API pluginsBest regards, Anton. Bryan Garabrandt Profit-based commission calculationClosed   SalesKing Support   Updated July 16, 2022 at 6:40pm   2 Most recent comment from WebWizards:Hi Bryan,Thank you for purchasing our plugin,This featured has been a bit delayed, but we're hoping we can have it ready within the next few months, Let me know if I can help with anything, or i ... Talha sheikh What is the limit of Registration fields in b2b king registration fields. my requirements are more than 25 fields.Closed   B2BKing Support   Updated July 16, 2022 at 5:57pm   2 Most recent comment from WebWizards:Hi there,There is no specific limit on registration fields. You should be able to create as many as you need - 25 should be fine. If you're seeing any particular issue having to do with this, ple ... Gatis B2B group user customized discounts for individual categoriesClosed   B2BKing Support   Updated July 16, 2022 at 5:56pm   2 Most recent comment from WebWizards:Hi Gatis,Thank you for purchasing our plugin,I think you would need to use B2BKing's dynamic rule discounts to achieve this,You can configure prices for each group directly in the product page fo ... ljwfym I am happy and satisfiied with the plugin and their great supportClosed   B2BKing Support   Updated July 16, 2022 at 5:33pm   3 Most recent comment from WebWizards:Thank you so much for your kind words and review sir! 😊It is very helpful to us, and it's much appreciated. 🙏 🙏 Have a nice weekend! If we can help with anything about the plugin plea ... Ivy Free shippingClosed   MarketKing Pre-Sales Questions   Updated July 14, 2022 at 3:44pm   16 Most recent comment from WebWizards:1) I think I found the issue, the rule was set to the 'cart total quantity' rather than the product quantity condition.I changed it and now it behaves as follows:With 2 of the selected produ ... raavinoindustries THANK FUL TO STEFANClosed   B2BKing Support   Updated July 14, 2022 at 1:08pm   2 Most recent comment from WebWizards:Thank you so much Umesh,I really appreciate your kind words and thank you for sharing the positive thoughts 🙏 🙏 🙏If you would like, it is very helpful to us if you can leave a rating for th ... goodvibeinformatik Quick orders CSV error in multilanguageClosed   B2BKing Support   Updated July 13, 2022 at 11:51am   11 Most recent comment from WebWizards:The free version does not have the sub-directory (/en/) feature, so the translation occurs instantly via JavaScript. I think that's probably the main difference.In the ticket they also mentioned ... VIDEOCOMP Registration formClosed   B2BKing Support   Updated July 12, 2022 at 3:29pm   2 Most recent comment from WebWizards:Hi Alex,Our plugin uses the [woocommerce_my_account] shortcode as an intermediary, so the design will be identical to your theme's my account page design.It can be different for every theme. Some ... John Ashwood Bulk update/import based on categoryClosed   B2BKing Pre-Sales Questions   Updated July 12, 2022 at 2:15pm   4 Most recent comment from WebWizards:Hi John,You can create category-based discounts through B2BKing -> Dynamic Rules. There you can create for example 'Discount percentage' rules that apply to specific categories.If you wante ... Norbert Strappler Wrong dateClosed   B2BKing Support   Updated July 12, 2022 at 1:41pm   2 Most recent comment from Norbert Strappler:As this was staging, i could not update plugin. I updated on live and it looks like in latest version it is solved