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Public Tickets

Greg Hill Only Show Request a Quote for Specific Categories and RolesClosed   B2BKing Support   Updated April 15, 2024 at 1:55pm   2 Most recent comment from WebWizards:Hi Greg,Normally our plugin indeed adds that button to the cart irrespective of the kind of products in cart. The idea is that it's 'optional' for all orders, whereas what the "quotes ... Givan Group level rulesClosed   B2BKing Support   Updated April 15, 2024 at 12:26pm   8 Most recent comment from WebWizards:Hi Givan,I am not sure if I am understanding this correctly, forgive me if I am missing something as it has been a while.I understand that you're referring to this snippet I previously shared: ... Eric Walter Product visibilityClosed   B2BKing Support   Updated April 15, 2024 at 11:45am   9 Most recent comment from WebWizards:It's possible that's an unintended issue but I am not really sure how this feature is supposed to work or what it does internally. You can certainly ask their team as they would have a bette ... Dario Issue with Sub-Account Access Across Multiple Main AccountsClosed   B2BKing Support   Updated April 15, 2024 at 11:15am   2 Most recent comment from WebWizards:Hello Dario,This is not really possible with the plugin I'm afraid. Normally each subaccount has a single parent account, and only that parent account is allowed to login as the subaccount.Part o ... Jac license key not workingClosed   B2BKing Support   Updated April 13, 2024 at 7:15am   8 Most recent comment from WebWizards:Certainly! Basically for company credit to be available to users, they must have a credit limit > 0You can either go to B2BKing -> Settings -> Company credit and set a global limit for everyone here ... Jamie add on not workingClosed   B2BKing Support   Updated April 12, 2024 at 6:21pm   2 Most recent comment from WebWizards:Hello Jamie,Thank you for purchasing our plugin,After you download the add-ons folder from our site, you should then have a zip such as this one: Please note that this file has to be unzipped first. ... Marc Retail price without VATClosed   B2BKing Support   Updated April 11, 2024 at 4:45pm   5 Most recent comment from WebWizards:Thank you for the update Marc and glad to hear you already resolved that,If there is anything we can do to help, please let us know at any time. Jim Customer Tags B2BClosed   B2BKing Support   Updated April 11, 2024 at 3:57pm   2 Most recent comment from WebWizards:Hi there,Indeed B2BKing uses its own B2B groups rather than standard WP roles like customer, editor, etc. If you would like, you can change the default 'customer' role to something else, B2B ... Prince I want refund for my purchaseClosed   B2BKing Support   Updated April 11, 2024 at 3:41pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Jeroen Zelle Product visibilityClosed   B2BKing Support   Updated April 10, 2024 at 1:52pm   6 Most recent comment from WebWizards:Hi Jim,There we were referring to the text configured here in B2BKing settings:Please note that for that to show, you would need to have a "hidden price" rule set for a specific variation.If you do no ... Rediet Tsigeberhan Tiered priceClosed   B2BKing Support   Updated April 10, 2024 at 1:15pm   6 Most recent comment from WebWizards:The feature that changes the price on the product page works together with the table, that's why I mentioned that.I'm afraid we do not currently have a feature for this on the shop or categ ... Juan Request a quoteClosed   B2BKing Support   Updated April 8, 2024 at 9:01am   8 Most recent comment from Juan:Good day,Thank you for your assistance, much appreciated.I will let you know if there is anything else.Kind regards,Juan Lobo Qu unit of measurementClosed   B2BKing Support   Updated April 6, 2024 at 1:32pm   12 Most recent comment from Lobo Qu:Hi. Thank you for look at my ticket. Because I don't have too much time to launch the website, and already start to make toturial video about how to add new products. I try to explain how to se ... Ryan Failed to delete refundClosed   B2BKing Support   Updated April 5, 2024 at 10:25am   4 Most recent comment from WebWizards:Nice idea, it seems this should work well. I've added it to the company credit add-on, in the attached version. Alvaro Cabezas Custom FieldClosed   B2BKing Support   Updated April 4, 2024 at 6:01am   2 Most recent comment from WebWizards:Hello Alvaro,Thank you for purchasing our plugin,B2BKing does not have any integration for this or with the miniorange plugin. However, if you need / prefer this flow, it may be possible to make it w ...