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Public Tickets

Patricio b2b fields are not sent in XML fileClosed   B2BKing Support   Updated June 18, 2023 at 5:01pm   4 Most recent comment from WebWizards:Glad to hear that worked, thank you for the information! Alexander Catchings I need a refundClosed   B2BKing Support   Updated June 18, 2023 at 12:44pm   2 Most recent comment from WebWizards:Hi Alexander,Thank you for purchasing,I checked the purchase in question - I see the subscription has been cancelled and the purchase has already been refunded. You should receive the funds within a f ... shimamura Please tell me which credit card I can use(Stripe Connect)Closed   B2BKing Support   Updated June 18, 2023 at 12:39pm   5 Most recent comment from WebWizards:Thank you for the information. shimamura Any suggestions for image sizeClosed   B2BKing Support   Updated June 17, 2023 at 4:09am   5 Most recent comment from shimamura:thank you . Isay Gonzalez Regular price when exporting CSVClosed   B2BKing Support   Updated June 16, 2023 at 11:26am   2 Most recent comment from WebWizards:Hi there,I believe this is because your current user (the admin user) is a B2B user, so the export also gets the B2B price.Please edit the admin user profile and set it to B2C to solve this:Kind regar ... Lukinjo07 RFQ buttons and user rolesClosed   B2BKing Support   Updated June 8, 2023 at 1:14pm   2 Most recent comment from WebWizards:Hi there,- "how can I access the B2BKing user roles because they aren't regular user roles that you can see on the users page"Indeed B2BKing uses its own user groups instead of typical WP roles. ... Carl Admin Placing OrdersClosed   B2BKing Support   Updated June 8, 2023 at 12:36pm   2 Most recent comment from WebWizards:Hi Carl,In general, there is a WooCommerce feature for this. If you go to Orders -> Add New, you can create an order and also select "email invoice / order to customer":The customer will receive an ... Jon Marchand restrict Payment methodsClosed   B2BKing Support   Updated June 7, 2023 at 4:03pm   2 Most recent comment from WebWizards:Hi Jon,Thank you for purchasing our plugin!You can do this by going to B2BKing -> Groups and clicking on each B2B group. There you can control the available payment and shipping methods for that grou ... mariateresa [b2bking_login_only]Closed   B2BKing Support   Updated June 7, 2023 at 3:55pm   7 Most recent comment from WebWizards:We don't currently have a way to add it that is compatible with your site's theme I'm afraid. Hamza remove checkout functionality for b2b usersClosed   B2BKing Support   Updated June 6, 2023 at 3:09am   4 Most recent comment from WebWizards:Hello,To change the recipient for those emails, it's needed to add a PHP code snippet to the site: add_filter('b2bking_recipient_new_message', function($recipient, $conversationid){ ... HelpDesk Min/Max Qty by variant ?Closed   B2BKing Support   Updated June 1, 2023 at 3:08pm   2 Most recent comment from WebWizards:Hi Theodore,Thank you for purchasing our plugin!Yes, this is possible if you configure the minimum/maximum/step via dynamic rules created in B2BKing -> Dynamic Rules.Here you can choose specific vari ... Dan Greenberg registration form questionClosed   B2BKing Support   Updated May 29, 2023 at 7:33pm   2 Most recent comment from WebWizards:Hi Dan,In the latest B2BKing update, published a few days ago it's now possible to drag & drop the options there to choose which one is first:To do that, you would go to B2BKing -> Registration R ... Mārtiņš Request quote only for specific product categoryClosed   B2BKing Support   Updated May 26, 2023 at 6:59am   20 Most recent comment from WebWizards:Hi Martins,1) It seems I was using an older version of Polylang and in fact with the newest version the B2BKing types were not visible there.I have corrected this now in the attached update. To updat ... Matthew B2B Dashboard not updatingClosed   B2BKing Support   Updated May 22, 2023 at 8:03am   6 Most recent comment from WebWizards:Glad it was easily solved!Regarding the 'failed to load source map' messages, those are normal because our code does not currently include Source Maps - they are not actual errors, it's ... Giannis Question about B2B orders quicklyClosed   B2BKing Support   Updated May 21, 2023 at 4:57pm   6 Most recent comment from WebWizards:Hello,This depends a lot on how that Bulk Variations plugin works - I am not sure for example if they are using a price cache, or if they take the price from a different source etc. It may be possib ...