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Public Tickets

Christos Koptsidis Free Shipping Dynamic Rule not WorkingClosed   B2BKing Support   Updated November 27, 2020 at 3:58am   4 Most recent comment from WebWizards:Hi Christos,Not sure what the issue could be, maybe caching, a plugin conflict or some other errors in the site.If you can provide us with a temporary login to your site, I am happy to check everythin ... Andrea How can I update the plugin?Closed   B2BKing Support   Updated November 23, 2020 at 12:12pm   3 Most recent comment from Andrea:Thank you very much. Jose Perez Improvements in the conversations moduleClosed   B2BKing Support   Updated November 21, 2020 at 5:46pm   2 Most recent comment from WebWizards:Hello Jose,First, our apologies for the delay in getting back to you. We have seen a high volume of tickets this week and we are struggling with getting to everyone as fast as we'd like.To add fi ... Cristihan Gonzalez B2BKing Registration FormClosed   B2BKing Support   Updated November 19, 2020 at 8:55pm   2 Most recent comment from WebWizards:Hi Cristihan,Thank you for purchasing our plugin,1)I can tell you from experience, this page here  https://shop.echemco.com/log-in is not the normal WooCommerce page for registration or login. I b ... Medquick Purchase ProductClosed   B2BKing Support   Updated November 19, 2020 at 5:25pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing our plugin, and we apologize for the delay in getting back to you. We are seeing a high volume of tickets.Regarding price table and tax, I have looked into it, we hav ... David B2B & B2C price showing on product pageClosed   B2BKing Support   Updated November 16, 2020 at 12:26pm   2 Most recent comment from WebWizards:Hello David,Sorry for the late reply but we don't usually work during the weekend,What you're asking is not possible directly, but I have a few suggestions:1)You could create a B2B discount ... Neill Dokan plugin errorClosed   B2BKing Support   Updated November 13, 2020 at 2:48pm   2 Most recent comment from WebWizards:Hello Neill,Thank you for purchasing the plugin,I'm sorry to hear about the issue. I looked at the error and I believe we have fixed it here in this version that can be downloaded here:https://dr ... In-process CSV import issue with decimalsClosed   B2BKing Support   Updated November 12, 2020 at 3:39pm   2 Most recent comment from WebWizards:Hi there,Thank you for purchasing our plugin,I think that the problem might be that you are using commas (,) instead of dots (.) for decimals. B2BKing uses a number field there instead of text, so I t ... Shimi GROUP PRICE PROBLEMClosed   B2BKing Support   Updated November 11, 2020 at 11:14am   9 Most recent comment from WebWizards:You can send anything to [email protected](or here and mark the message as Private) Dustin K AJAX SearchClosed   B2BKing Support   Updated November 10, 2020 at 6:16pm   2 Most recent comment from WebWizards:Hi Dustin,Thank you for purchasing the plugin.The plugin sets visibility in AJAX searches as well actually. The only exception is if the ajax search uses caching (Instant Search feature), in which cas ... Filip Dzeba VisibilityClosed   B2BKing Support   Updated November 9, 2020 at 12:21pm   10 Most recent comment from WebWizards:All right then, glad to hear that!If I can help with anything, let me know, Madelene Shipping RatesClosed   B2BKing Support   Updated November 9, 2020 at 11:29am   2 Most recent comment from WebWizards:Hi Madelene,There is a feature in the plugin to control available shipping/payment options.You can either:1) Completely disable the feature by going to B2BKing->Settings->Components-> and "Disable shi ... Duchemin B2BKing product visibility options does not workClosed   B2BKing Support   Updated November 9, 2020 at 11:23am   4 Most recent comment from WebWizards:Hi, I've looked into setting up visibility with Polylang. It seems that you will have to set visibility for both the product, and the translation. So if you have 2 versions of the same product, e ... Arslan Jawed Sub Accounts (Common Field)Closed   B2BKing Support   Updated November 9, 2020 at 11:08am   4 Most recent comment from WebWizards:Hi,I am not sure what the best way is for us to do that technically.Right now if you see an order and want to know what the main order account is, you would have to go the user profile where you would ... Henrique Valente DecimalsClosed   B2BKing Support   Updated November 9, 2020 at 10:14am   2 Most recent comment from WebWizards:Hello Henrique,Thank you for purchasing the plugin,For technical / compatibility reasons we are rounding to 2 in dynamic rules. We understand your situation, we will consider adding a setting for this ...