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Public Tickets

John Higgins updatingClosed   B2BKing Support   Updated May 1, 2021 at 11:52am   2 Most recent comment from WebWizards:Hi John,What error are you getting when installing the plugin? The process to update is:Disable and delete the old versionUpload and activate the new version .zipPlease make sure that there are no ot ... Hong Tian Zhu B2B King dynamic RuleClosed   B2BKing Support   Updated April 30, 2021 at 7:29pm   5 Most recent comment from Hong Tian Zhu:Good Day,Thank you very much for the assistance.Best Regards valtamx Caching pricesClosed   B2BKing Support   Updated April 30, 2021 at 4:57pm   2 Most recent comment from WebWizards:Hi there,Generally speaking, caching will cause issues with plugins that have dynamic content (a.k.a. different content for different users). The best solution is to deactivate caching plugins if poss ... Simone Tacconi Purchase history based discountClosed   B2BKing Support   Updated April 26, 2021 at 5:00pm   5 Most recent comment from Simone Tacconi:Thank you Stefan for your kind reply.I think the Client could manage this by moving customers manually from a group to another - and manage purchase history discounts by groups.Thanks again for the su ... Set Veasna how to display "Payment Method" tab in my account page?Closed   B2BKing Support   Updated April 23, 2021 at 3:27am   3 Most recent comment from Set Veasna:Thank you very much for your information. Best regards,Set Veasna julia bowden RefundClosed   B2BKing Support   Updated April 22, 2021 at 11:01pm   1 Most recent comment from julia bowden:Hi I contacted you about a refund about 2 weeks ago and you requested that I went to codecanyon, which I did.  They sent the request to you and gave you 5 days to reply, which unfortunately didn ... Steve Lawrence Category/Product VisibilityClosed   B2BKing Support   Updated April 22, 2021 at 10:49pm   4 Most recent comment from WebWizards:Glad to hear that fixed the issue,Currently there's no way to get update notices directly. We will look at adding this in future versions.Kind regards,Stefan Mikkel henriksen b2bking checkoutClosed   B2BKing Support   Updated April 22, 2021 at 10:31pm   2 Most recent comment from WebWizards:Hi Mikkel,Thank you for purchasing the plugin,Please provide us with some more details to help us clearly understand the issue:- What shortcode are you using? and where are you using it?- What WooComm ... Anonymous Customer Bug calculating Items Subtotal in admin panelClosed   B2BKing Support   Updated April 22, 2021 at 10:13pm   2 Most recent comment from WebWizards:Hi there,1) For customer support, kindly please provide us with your purchase code for the plugin. To get the code, you can go to https://codecanyon.net/downloads -> Click as it's shown in this ... Gaurav This is the technical issue in which tiered pricing table is not working with quick view woocommerce pluginClosed   B2BKing Support   Updated April 22, 2021 at 9:53pm   2 Most recent comment from WebWizards:Hi Gaurav,1)For customer support, please kindly provide us with your purchase code for the plugin. To get the code, you can go to https://codecanyon.net/downloads -> Click as it's shown in this ... Mateo Sina Error registration pageClosed   B2BKing Support   Updated April 22, 2021 at 8:09am   7 Most recent comment from Mateo Sina:Thank you Stefan for the help. Have a nice day. Yohann PASQUIER B2BKing - UsernameClosed   B2BKing Support   Updated April 22, 2021 at 12:51am   2 Most recent comment from WebWizards:Hello Yohann,Thank you for purchasing the plugin, and my apologies for the delayed reply - we are seeing a very high volume of tickets at the moment,1. Yes. This is controlled by WooCommerce, not dire ... Josh Edit Quote FormClosed   B2BKing Support   Updated April 19, 2021 at 7:45pm   2 Most recent comment from WebWizards:Hi Josh,Thank you for purchasing our plugin,I'm afraid the item doesn't have a way to add fields directly via plugin settings. The only way to do this would be with custom coding or modifyin ... Fernando B2B stop workingClosed   B2BKing Support   Updated April 19, 2021 at 7:41pm   2 Most recent comment from WebWizards:Hi Fernando,Really sorry to hear that, I'm not quite sure what could have happened there.Did you activate another B2BKing related plugin (e.g. Hide Prices & Private Store)? did you update B2BKing ... valtamx Conversation answer to customerClosed   B2BKing Support   Updated April 19, 2021 at 3:08pm   2 Most recent comment from WebWizards:Hi there,I'm not sure if I fully understand,Do you mean to reply to the email, and automatically have the customer receive the reply from email?Our plugin doesn't have this functionality. Th ...