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Public Tickets

Anthony O Connell product automatic approval when it should notClosed   MarketKing Support   Updated March 28, 2024 at 11:10am   6 Most recent comment from Anthony O Connell:That's perfect.Thanks very much. [deleted] Vendor Page issueClosed   MarketKing Support   Updated March 27, 2024 at 7:21pm   1 Most recent comment from [deleted]:sir , im facing a big issue, after sold any items total sales are not showing in my store even , after selling vendor dashboard not show the total sell .  Juan Bulk OrderClosed   B2BKing Support   Updated March 27, 2024 at 5:32pm   6 Most recent comment from WebWizards:I'm afraid we're not able to do live session support such as via TeamViewer. Our customers are in many different time zones, so the scheduling becomes quite difficult. We also do not know ho ... Pasquale Remove a columnClosed   SalesKing Support   Updated March 26, 2024 at 1:53pm   2 Most recent comment from WebWizards:Hi there,I understand that you'd like to remove that column on the agent dashboard 'Orders' panel.To achieve this, the best way would be to modify the .PHP template of the orders dashbo ... Anthony O Connell vendor product password protectionClosed   MarketKing Support   Updated March 25, 2024 at 10:03am   12 Most recent comment from Anthony O Connell:Yeah I think when im logged in that it appears that it is not working but when I log out the password protection is working.Thanks for that. Javed HPOS (High-Performance Order Storage)Closed   MarketKing Support   Updated March 25, 2024 at 9:21am   48 Most recent comment from WebWizards:Hi Javed,1. For the get vendor products i just wanna show other products of the listed products by the same vendor, in a slider or paginated manner. For this, I cannot write a shortcode to be added on ... FATIH I request returnClosed   B2BKing Pre-Sales Questions   Updated March 25, 2024 at 8:15am   2 Most recent comment from WebWizards:Dear Fatih, Thank you for reaching out to us. We have processed the cancellation of your subscription effective immediately, and you will not incur any future charges. Regarding your refund request, w ... Halun Ben Affiliate linksClosed   SalesKing Pre-Sales Questions   Updated March 24, 2024 at 11:42am   8 Most recent comment from WebWizards:Yes, that can work.The key that SalesKing uses to hold the agent group is 'salesking_group'.To check if a user is an agent or not, you just need to check that 'salesking_group' is ... Michael SalesKing, B2B and B2C on same siteClosed   SalesKing Pre-Sales Questions   Updated March 24, 2024 at 8:13am   2 Most recent comment from WebWizards:Hi Michael,It's possible to do that with the plugin,Regarding a mixed B2B & B2C site, I shared some info in the other ticket here: https://webwizards.ticksy.com/ticket/3613325/You can also run S ... Michael B2B and B2C on same siteClosed   B2BKing Pre-Sales Questions   Updated March 24, 2024 at 8:12am   2 Most recent comment from WebWizards:Hi Michael,Thank you for getting in touch,It's possible to do that with B2BKing by enabling the plugin's "B2B & B2C hybrid" mode:This mode is built exactly for this purpose, and it also all ... Theo Multi Vendor,Closed   SalesKing Support   Updated March 23, 2024 at 10:20am   2 Most recent comment from WebWizards:Hello Theo,We'd be glad to assist - if you need any help with setting up the store page, just let me know.Regarding recommended banner and profile sizes: 1. The vendor picture should be a squa ... Abbie Markham Deletion issue on shopping listsClosed   Support Plans   Updated March 23, 2024 at 9:31am   2 Most recent comment from WebWizards:Hello Abbie,We'd be glad to assist. For plugins on Woo.com, support must be done through the Woo platform, as WooCommerce requires this.For that, kindly please open a ticket at the following li ... Theo Multi Vendor,Closed   MarketKing Support   Updated March 23, 2024 at 8:49am   2 Most recent comment from WebWizards:Thank you for the feedback, we'll look at adding this. Mo Bulk-order Form Loading ScreenClosed   B2BKing Support   Updated March 23, 2024 at 8:36am   4 Most recent comment from WebWizards:You can share it here under a message marked as private: only you and our team would be able to see that.Alternatively, feel free to also email it to us to our address at [email protected] Andrea Feature to add images into messages disapearedClosed   MarketKing Support   Updated March 23, 2024 at 8:35am   2 Most recent comment from WebWizards:Hello Andrea,Do you mean on the vendor dashboard / messages panel, e.g.?Here our plugin has never had a feature to add images directly.It is at most possible to copy and paste a link.I'm not qui ...