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Public Tickets

Jac license key not workingClosed   B2BKing Support   Updated April 13, 2024 at 7:15am   8 Most recent comment from WebWizards:Certainly! Basically for company credit to be available to users, they must have a credit limit > 0You can either go to B2BKing -> Settings -> Company credit and set a global limit for everyone here ... Mauro Vendor CreationClosed   MarketKing Support   Updated April 12, 2024 at 7:15pm   11 Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know. Also, if you have a minute, I would really appreciate it if you considered leaving a quick rating for the plugin - ... Jamie add on not workingClosed   B2BKing Support   Updated April 12, 2024 at 6:21pm   2 Most recent comment from WebWizards:Hello Jamie,Thank you for purchasing our plugin,After you download the add-ons folder from our site, you should then have a zip such as this one: Please note that this file has to be unzipped first. ... Ramiro Plugin IssueClosed   SalesKing Support   Updated April 12, 2024 at 6:03pm   2 Most recent comment from WebWizards:Hello Ramiro,Thank you for purchasing our plugin,Based on what you described, I believe there is likely another plugin or custom code conflicting with SalesKing's pricing code there.We have see ... Daniel Loyalty programClosed   B2BKing Pre-Sales Questions   Updated April 11, 2024 at 5:57pm   6 Most recent comment from WebWizards:Hi there,B2BKing does not have a specific loyalty program feature. Possibly it may be a bit outside the scope of our plugin.You can use group rules as mentioned earlier in this thread to promote custo ... Marc Retail price without VATClosed   B2BKing Support   Updated April 11, 2024 at 4:45pm   5 Most recent comment from WebWizards:Thank you for the update Marc and glad to hear you already resolved that,If there is anything we can do to help, please let us know at any time. Jim Customer Tags B2BClosed   B2BKing Support   Updated April 11, 2024 at 3:57pm   2 Most recent comment from WebWizards:Hi there,Indeed B2BKing uses its own B2B groups rather than standard WP roles like customer, editor, etc. If you would like, you can change the default 'customer' role to something else, B2B ... Prince I want refund for my purchaseClosed   B2BKing Support   Updated April 11, 2024 at 3:41pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Jeroen Zelle Product visibilityClosed   B2BKing Support   Updated April 10, 2024 at 1:52pm   6 Most recent comment from WebWizards:Hi Jim,There we were referring to the text configured here in B2BKing settings:Please note that for that to show, you would need to have a "hidden price" rule set for a specific variation.If you do no ... Heiner Tax ID for SellerClosed   MarketKing Pre-Sales Questions   Updated April 10, 2024 at 1:37pm   1 Most recent comment from Heiner:How can I get the seller’s VAT number to appear along with their name on the product page? Rediet Tsigeberhan Tiered priceClosed   B2BKing Support   Updated April 10, 2024 at 1:15pm   6 Most recent comment from WebWizards:The feature that changes the price on the product page works together with the table, that's why I mentioned that.I'm afraid we do not currently have a feature for this on the shop or categ ... Jim Customer Load IssueClosed   SalesKing Support   Updated April 9, 2024 at 5:43am   2 Most recent comment from WebWizards:Hello Jim,If a site has a larger number of customers, that may slow down the agent dashboard page loading.To solve this, you can enable AJAX loading for that page, by adding the following PHP code sni ... Juan Request a quoteClosed   B2BKing Support   Updated April 8, 2024 at 9:01am   8 Most recent comment from Juan:Good day,Thank you for your assistance, much appreciated.I will let you know if there is anything else.Kind regards,Juan Lobo Qu unit of measurementClosed   B2BKing Support   Updated April 6, 2024 at 1:32pm   12 Most recent comment from Lobo Qu:Hi. Thank you for look at my ticket. Because I don't have too much time to launch the website, and already start to make toturial video about how to add new products. I try to explain how to se ... Nikos Fytilis Prices for b2c change on their ownClosed   B2BKing Pre-Sales Questions   Updated April 6, 2024 at 1:58am   7 Most recent comment from WebWizards:Hi again,Also, I should mention that it changes the prrices inside woocommerceIf the B2C price is actually changed in WooCommerce (permanently) to the B2B price, then it suggests it might not be cachi ...