Okay

Public Tickets

Talha Sheikh Sub accounts page show 404 errorClosed   B2BKing Support   Updated February 17, 2024 at 6:50am   4 Most recent comment from WebWizards:I checked this now on the site.I think the problem is the following: In B2BKing -> Settings -> Endpoints, the endpoints for pages were changed from 'subaccounts' to others such as 'so ... WAN Hide other agents order in -My OrderClosed   SalesKing Support   Updated February 17, 2024 at 6:29am   6 Most recent comment from WebWizards:I tried now to test on the staging site but I am not sure I can see the issue.I logged in with the user mustaqim and took a quick video:https://www.loom.com/share/adab582ed15f41b8be58ee247eefd62b?sid ... Mike Henderson Deposits, Progress Payments, Custom Order StatusClosed   B2BKing Support   Updated February 17, 2024 at 4:43am   2 Most recent comment from WebWizards:Hi Mike,Our plugin does not really have any features for this unfortunately.Probably the most basic way to handle it would be to have 2 separate products for "Deposit" and "Rest of service". After pr ... SOHEE statup and DeveloperClosed   B2BKing Pre-Sales Questions   Updated February 17, 2024 at 4:15am   2 Most recent comment from WebWizards:Hi there,To upgrade, please see the information I sent here: https://webwizards.ticksy.com/ticket/3586436/After upgrading, please just go to B2BKing -> Settings -> License and change the license ke ... mariateresa my order, my invoiceClosed   B2BKing Support   Updated February 16, 2024 at 4:22am   5 Most recent comment from HEINER:How can I create the option to upload an invoice or receipt that we created with another software? Justin Phelan Generate Cart Links while shopping as customerClosed   SalesKing Support   Updated February 16, 2024 at 12:31am   4 Most recent comment from WebWizards:If the plugin is set to "B2B Shop" mode ( https://prnt.sc/P6GEqnzSbmF9 ), then the feature would be available for all customers.If the plugin is set in "B2B & B2C hybrid" mode, then the feature wou ... Anthony O Connell Reviews won't enableClosed   MarketKing Support   Updated February 15, 2024 at 8:25pm   3 Most recent comment from Anthony O Connell:As far as I know we do not have a staging site as we moved the site from one developers server to another. I contacted woocommerce and think my blocksy theme may be affecting it. I will need to report ... ayhan Sales representative earns commission on price excluding taxClosed   SalesKing Pre-Sales Questions   Updated February 15, 2024 at 1:05am   4 Most recent comment from WebWizards:Hi Ayhan, I tested this now on the demo site as follows:Tax set to 20%:Commission calculated excl tax:Commission rate 20%:I add the product to cart:Then I place the order. I see the commission is $20 ... George Skarentzos Using Teams to assign Agent to Customers for Shop as CustomerClosed   SalesKing Support   Updated February 15, 2024 at 1:00am   3 Most recent comment from WebWizards:Hi George,Thank you for your patience on this,By default each customer is only assigned to a single agent. However, it is possible to enable multiple agents by adding the following PHP code snippet ... Sorin Decimal quantitiesClosed   B2BKing Support   Updated February 14, 2024 at 3:47am   2 Most recent comment from WebWizards:Hello Sorin,Thank you for purchasing our plugin!I looked a bit into this and I wrote a code snippet that I believe can help with this. You can set it up by following these steps: 1. First update B2B ... Darren Robinson Error going back to agent dashboardClosed   Support Plans   Updated February 11, 2024 at 3:48pm   4 Most recent comment from WebWizards:Thank you for the details,I think it must be some kind of problem with how permalinks are set, although it seems very difficult to understand / reproduce. I tried placing an order and switching back t ... Alhassan B2B Sales Agent for WCFM marketplace vendorsClosed   B2BKing Pre-Sales Questions   Updated February 10, 2024 at 9:26pm   2 Most recent comment from WebWizards:Hi Alhassan,Thank you for getting in touch,There's currently no specific integration between our SalesKing agents plugin and WCFM. You could have agents on the site, and each agent could promot ... magnus andersson Compability with any extra field (with price) plugin?Closed   B2BKing Pre-Sales Questions   Updated February 9, 2024 at 6:55pm   2 Most recent comment from WebWizards:Hi Magnus,Thank you for getting in touch with us,I tested now with that plugin by StudioWombat, but unfortunately it does seem most discount / pricing functionalities do not work together with custom ... Susan Heideman account approval emailClosed   B2BKing Support   Updated February 9, 2024 at 6:32pm   4 Most recent comment from WebWizards:Would you like to add a "You can access your account here" link to the second email received by customers?You could add it to "additional content" by using: You can access your account hereIt would l ... Dominique Pre-sales questionClosed   B2BKing Pre-Sales Questions   Updated February 9, 2024 at 6:18pm   2 Most recent comment from WebWizards:Hello Dominique,Thank you for getting in touch,It is possible to move to our plugin and keep all the same data you already have on your site: usernames and passwords, orders, products, etc. No change ...