Okay

Public Tickets

Tallal Salahe A dilemma with dynamic rules when there are several to applyClosed   B2BKing Pre-Sales Questions   Updated November 27, 2023 at 3:45pm   5 Most recent comment from Tallal Salahe:Hi stefanSorry, it was my mistake.The error was that I had two different types of "Applies to:" in the two dynamic rules, one was for "/all products" and the other rule applied to a single category. B ... mariateresa b2b group in wp-all importClosed   B2BKing Support   Updated November 27, 2023 at 3:09pm   2 Most recent comment from WebWizards:Hi Mariateresa,The user group information is stored as metadata for each user. It does not contain the group name, but it contains the group ID.The metakey for each user is: b2bking_customergroup - ... Suleman Step QtyClosed   B2BKing Support   Updated November 26, 2023 at 1:17am   3 Most recent comment from Suleman:Noted, thank yo very much for the promt response. mostafa csv import issueClosed   MarketKing Support   Updated November 25, 2023 at 6:56pm   15 Most recent comment from WebWizards:We have no need for it right now, but if you see any future issues, it helps if you can share access, so we can check it easily. cinzia link to home koClosed   B2BKing Support   Updated November 25, 2023 at 1:54pm   8 Most recent comment from cinzia:thanks, luckily I can uninstall Ultimate Member Varinder Credit LineClosed   B2BKing Pre-Sales Questions   Updated November 23, 2023 at 11:47pm   2 Most recent comment from WebWizards:Hi there,I understand that you would like to have a feature that adds for example reminders and time limits after x days for credit.This is something we are looking to add to the credit line addon in ... Mar Redirect user after completed the form registrationClosed   B2BKing Support   Updated November 23, 2023 at 11:05pm   9 Most recent comment from WebWizards:Hi there,My understanding is that the error says you already have the other logout snippet active and it cannot redeclare the function.You must deactivate the other code snippet with the logout redire ... Abs Do you offer Shipping QuotationClosed   B2BKing Support   Updated November 23, 2023 at 10:40pm   2 Most recent comment from WebWizards:Hi there,There is no specific feature for a shipping quotation, but you could use one of these flows:(A)1. The customer places the order paying with the B2BKing Invoice gateway: 2. On the backend you ... Alexander Catchings Invoice not sendingClosed   B2BKing Support   Updated November 22, 2023 at 6:42pm   2 Most recent comment from WebWizards:Hi Alexander,The invoice there is not sent automatically by B2BKing, as each shop might want to handle this differently. (e.g. some shops might want to create a manual invoice and send it to customers ... jelle VATClosed   B2BKing Support   Updated November 22, 2023 at 6:20pm   4 Most recent comment from WebWizards:Hi Jelle,I looked into this and it seems indeed there was a bug there caused by a change to the invoicing integration in the last update.I have now made a plugin update to B2BKing Pro to resolve this. ... Alexander Catchings Invoice PaymentClosed   B2BKing Support   Updated November 22, 2023 at 5:57pm   5 Most recent comment from WebWizards:Do they need to be apart of a b2b group to have the invoice option?No, it can also be available for B2C customers. For that, please just make sure the method is enabled in B2BKing -> Groups -> B2Cca ... Alex Salesking commesion rules and earningsClosed   SalesKing Support   Updated November 22, 2023 at 10:18am   3 Most recent comment from Alex:Hi again,Thank you for your response,After looking into it and keeping your recommendations in mind I figured that every purchase was made before setting up cost plugin was not counted and I had to d ... Alexander Catchings How can i add a user that is already created to a sales agentClosed   SalesKing Support   Updated November 21, 2023 at 9:58pm   2 Most recent comment from WebWizards:Hi Alexander,There is currently no specific feature to assign a customer to multiple agents or a group. However, we do have a setting which allows all agents to manage all customers:If you need finer ... Kevin Ku Compatibility with Video Conferencing with Zoom PluginClosed   MarketKing Support   Updated November 21, 2023 at 7:39pm   2 Most recent comment from WebWizards:Hi Kevin,Thank you for purchasing our plugin,I'm afraid there's no specific integration with that plugin yet, I see that on their site they mention they are compatible only with Product Ve ... Tallal Salahe About Tierd price table dinamiclly color price rangeClosed   B2BKing Pre-Sales Questions   Updated November 21, 2023 at 7:26pm   2 Most recent comment from WebWizards:Hi Tallal,Thank you for the feedback,We will consider adding an ajax (or pjax) refresh there to the tiered table to make it even better.It is similar to how B2BKing loads the pages in the backend now ...