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Public Tickets

Matthew Wordpress CrashesClosed   B2BKing Support   Updated October 5, 2023 at 3:25pm   6 Most recent comment from WebWizards:We would need an administrator-level login, as we may need to take various troubleshooting steps: installing debug plugins, checking the database, debug log, code tests, etc.I understand it's sen ... sistemasdigitales1 I want to update and activate my license, but I can't anymore.Closed   Support Plans   Updated October 5, 2023 at 1:29pm   2 Most recent comment from WebWizards:Hi there,We would be happy to assist.I checked your account and I see that you were already able to activate the license? It seems the omdigital.cl site is currently active:Are you still having any is ... Ryan Dwyer SEO Plugin compatability for main siteClosed   MarketKing Support   Updated October 4, 2023 at 10:25am   2 Most recent comment from WebWizards:Hi there,That should be fine, I can't think of any specific issue or anyone reporting issues with SEO plugins or RankMath in particular.If you have any particular concern, let us know and we can ... Mike Whay is support so expensive?Closed   B2BKing Pre-Sales Questions   Updated October 3, 2023 at 10:28pm   19 Most recent comment from Mike:No worries, I used CSS to change the text to something more generic "Based on your cart total, your accessories discount is". This should be good enough for now.If you can leave this ticket open for a ... Merih Not working with WCFMClosed   B2BKing Support   Updated October 3, 2023 at 3:59pm   11 Most recent comment from WebWizards:Hi Merih, I think it is a bit of a misunderstanding, because the product on CodeCanyon is not standalone, it is just an addon for B2BKing Pro (2 plugins are needed: b2bking pro + b2bking wcfm). On our ... Yunkin Out of stock product visibilityClosed   B2BKing Support   Updated October 3, 2023 at 3:05pm   5 Most recent comment from WebWizards:Thank you for clarifying,I am not sure exactly what this could be: it's possible it's an issue related to B2BKing's stock features, but it could also be some kind of conflict or more co ... Abdul Free product with coupon codeClosed   B2BKing Pre-Sales Questions   Updated October 3, 2023 at 3:00pm   3 Most recent comment from WebWizards:Hello Abdul,This kind of issue can happen when there are multiple plugins trying to control the price of a product. In this case B2BKing is probably trying to set the regular price, whereas the coupo ... Adrian Petcu Eroare la instalarea noii versiuniClosed   B2BKing Pre-Sales Questions   Updated October 1, 2023 at 10:36am   10 Most recent comment from Adrian Petcu:De fapt, am dezactivat pur și simplu Enable Dropdown & Fields (on Woocommerce registration pages). Văd că pe cealaltă (cu B2B) a rămas.Mulțumesc încă o dată! Richard Everton Dynamic PricingClosed   B2BKing Support   Updated September 29, 2023 at 6:45am   31 Most recent comment from WebWizards:To transfer a license between 2 sites, it would be needed to:(1) Step 1Click on "Deactivate" here, so the license is removed from the current website:(2) Step 2Go to the new website, login to the back ... Amina Hablass Add custom fieldClosed   MarketKing Support   Updated September 29, 2023 at 4:57am   10 Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know. Also, if you have a minute, I would really appreciate it if you considered leaving a quick rating here on our Word ... wili price changes on the cart pageClosed   SalesKing Pre-Sales Questions   Updated September 29, 2023 at 4:45am   2 Most recent comment from WebWizards:Hi there,Thank you for getting in touch,To change the price on the cart page, the agent must first go to the dashboard -> my customers and click on "Shop as Customer":https://demosk.wpbay.co/agent-da ... Clara feature about fieldsClosed   B2BKing Pre-Sales Questions   Updated September 26, 2023 at 7:01pm   10 Most recent comment from WebWizards:Regarding the blank page, the problem is that there are a large number of products on the site, and the plugin / website / server is timing out when trying to show all of them in the offer list. When ... Edgardo Calculator by quantityClosed   B2BKing Support   Updated September 26, 2023 at 12:50pm   2 Most recent comment from WebWizards:Hello Edgardo,Thank you for purchasing our plugin,To achieve that, I think you could configure 2 variations, e.g. Pack and Pallet:Then in B2BKing -> Dynamic Rules you can create a "Required Multiple ... AYMX Add Payment feeClosed   B2BKing Support   Updated September 25, 2023 at 11:40am   4 Most recent comment from WebWizards:Yes, you can change that by adding this PHP code snippet to the site: add_filter('b2bking_text_payment_method_discount', function($text, $percent){ $text = 'replace with another ... Michael Add Custom Header to Offers PDFClosed   B2BKing Support   Updated September 25, 2023 at 9:50am   4 Most recent comment from WebWizards:Glad to hear that did it,And thank you for the feedback! You're right, we'll be looking to make some improvements here, to make it clearer if there's any update available, if the licen ...