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Public Tickets

Dino Elementor shop archive not hidingClosed   B2BKing Support   Updated October 13, 2023 at 3:54am   18 Most recent comment from Dino:operates perfectly. thanks for the quick support! Obderfliw Programar requisitos en el pluginClosed   B2BKing Pre-Sales Questions   Updated October 13, 2023 at 1:04am   2 Most recent comment from WebWizards:Hi there, I'm afraid we're not available for customization or custom projects, not even paid work. We have a high workload with our existing plugins, so it's just not feasible for us ... Chamiot-Clerc David find rejected customersClosed   B2BKing Support   Updated October 12, 2023 at 2:30pm   2 Most recent comment from WebWizards:Hi David,This is not possible in the plugin I'm afraid, because once a customer is rejected, their user account is deleted.This is mentioned as a warning when rejecting an user:Are you actually t ... Nigel Tiered sub-accountsClosed   B2BKing Support   Updated October 10, 2023 at 11:10am   4 Most recent comment from WebWizards:I have now added a new hook to the placed_by_column_content area.Please update to the attached version of B2BKing Pro to use that.You can then use this snippet to modify that content: add_filter(' ... Chamiot-Clerc David registrationClosed   B2BKing Support   Updated October 10, 2023 at 9:59am   2 Most recent comment from WebWizards:Hello David,Is the issue that customers do not appear in B2BKing -> Customers?Or is the account not being registered at all, so it is not possible to register accounts?I tried registering a test acco ... Chris Possible OptionsClosed   SalesKing Support   Updated October 9, 2023 at 11:51pm   4 Most recent comment from WebWizards:Hi Chris,1. Can you please give me code that shows extracted info from database about commission rule name to exact agent, I will name it with % and implement in public template.You can use this code ... Ryan Dwyer HTML in store descriptionClosed   MarketKing Support   Updated October 9, 2023 at 4:40am   10 Most recent comment from WebWizards:Thank you,I believe you can solve it by adding this CSS to your site: @media screen and (max-width: 550px){ td.marketking_vendor_name { font-size:14px; padding: 0px !important; ... An Incompatible account profilesClosed   B2BKing Support   Updated October 6, 2023 at 8:05am   8 Most recent comment from WebWizards:Hmmm, I am not sure whether that could be related to our plugin or not.In my tests, I can tell you I did not see that issue at all - I wonder if the problem has to do with security settings - perhaps ... Smartbeej Classic Bulk Order UI BreakingClosed   B2BKing Support   Updated October 5, 2023 at 3:30pm   9 Most recent comment from WebWizards:In the thread below, the issue had to do with some custom CSS on the site.It is likely the same in your case, there is probably some kind of CSS conflict. It could be with another plugin, or the theme ... Matthew Wordpress CrashesClosed   B2BKing Support   Updated October 5, 2023 at 3:25pm   6 Most recent comment from WebWizards:We would need an administrator-level login, as we may need to take various troubleshooting steps: installing debug plugins, checking the database, debug log, code tests, etc.I understand it's sen ... sistemasdigitales1 I want to update and activate my license, but I can't anymore.Closed   Support Plans   Updated October 5, 2023 at 1:29pm   2 Most recent comment from WebWizards:Hi there,We would be happy to assist.I checked your account and I see that you were already able to activate the license? It seems the omdigital.cl site is currently active:Are you still having any is ... Ryan Dwyer SEO Plugin compatability for main siteClosed   MarketKing Support   Updated October 4, 2023 at 10:25am   2 Most recent comment from WebWizards:Hi there,That should be fine, I can't think of any specific issue or anyone reporting issues with SEO plugins or RankMath in particular.If you have any particular concern, let us know and we can ... Mike Whay is support so expensive?Closed   B2BKing Pre-Sales Questions   Updated October 3, 2023 at 10:28pm   19 Most recent comment from Mike:No worries, I used CSS to change the text to something more generic "Based on your cart total, your accessories discount is". This should be good enough for now.If you can leave this ticket open for a ... Merih Not working with WCFMClosed   B2BKing Support   Updated October 3, 2023 at 3:59pm   11 Most recent comment from WebWizards:Hi Merih, I think it is a bit of a misunderstanding, because the product on CodeCanyon is not standalone, it is just an addon for B2BKing Pro (2 plugins are needed: b2bking pro + b2bking wcfm). On our ... Yunkin Out of stock product visibilityClosed   B2BKing Support   Updated October 3, 2023 at 3:05pm   5 Most recent comment from WebWizards:Thank you for clarifying,I am not sure exactly what this could be: it's possible it's an issue related to B2BKing's stock features, but it could also be some kind of conflict or more co ...