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Public Tickets

Romina Denied usersClosed   B2BKing Support   Updated October 17, 2023 at 8:47am   2 Most recent comment from WebWizards:Hi Romina,By default, there is no email for that. However, you can add one using this PHP code snippet: add_action('b2bking_reject_user_admin_before_delete', function($user_id){ $user = ... jascin Wholesale - Single Product Order GridClosed   B2BKing Support   Updated October 15, 2023 at 12:27am   10 Most recent comment from WebWizards:Hi there,I'm sorry this has been delayed - we are still planning to add it. Some big updates will be coming to B2BKing soon including this feature, company details autofill, UI and documentation ... Antonio Request a code on product pageClosed   B2BKing Support   Updated October 13, 2023 at 8:45am   11 Most recent comment from Antonio:It worked thank you. Antonio Purchase list problemsClosed   B2BKing Support   Updated October 13, 2023 at 8:34am   5 Most recent comment from Antonio:I fixed that. It was an endpoint problem.Thank you!  Dino Elementor shop archive not hidingClosed   B2BKing Support   Updated October 13, 2023 at 3:54am   18 Most recent comment from Dino:operates perfectly. thanks for the quick support! Obderfliw Programar requisitos en el pluginClosed   B2BKing Pre-Sales Questions   Updated October 13, 2023 at 1:04am   2 Most recent comment from WebWizards:Hi there, I'm afraid we're not available for customization or custom projects, not even paid work. We have a high workload with our existing plugins, so it's just not feasible for us ... Chamiot-Clerc David find rejected customersClosed   B2BKing Support   Updated October 12, 2023 at 2:30pm   2 Most recent comment from WebWizards:Hi David,This is not possible in the plugin I'm afraid, because once a customer is rejected, their user account is deleted.This is mentioned as a warning when rejecting an user:Are you actually t ... Nigel Tiered sub-accountsClosed   B2BKing Support   Updated October 10, 2023 at 11:10am   4 Most recent comment from WebWizards:I have now added a new hook to the placed_by_column_content area.Please update to the attached version of B2BKing Pro to use that.You can then use this snippet to modify that content: add_filter(' ... Chamiot-Clerc David registrationClosed   B2BKing Support   Updated October 10, 2023 at 9:59am   2 Most recent comment from WebWizards:Hello David,Is the issue that customers do not appear in B2BKing -> Customers?Or is the account not being registered at all, so it is not possible to register accounts?I tried registering a test acco ... Chris Possible OptionsClosed   SalesKing Support   Updated October 9, 2023 at 11:51pm   4 Most recent comment from WebWizards:Hi Chris,1. Can you please give me code that shows extracted info from database about commission rule name to exact agent, I will name it with % and implement in public template.You can use this code ... Ryan Dwyer HTML in store descriptionClosed   MarketKing Support   Updated October 9, 2023 at 4:40am   10 Most recent comment from WebWizards:Thank you,I believe you can solve it by adding this CSS to your site: @media screen and (max-width: 550px){ td.marketking_vendor_name { font-size:14px; padding: 0px !important; ... An Incompatible account profilesClosed   B2BKing Support   Updated October 6, 2023 at 8:05am   8 Most recent comment from WebWizards:Hmmm, I am not sure whether that could be related to our plugin or not.In my tests, I can tell you I did not see that issue at all - I wonder if the problem has to do with security settings - perhaps ... Smartbeej Classic Bulk Order UI BreakingClosed   B2BKing Support   Updated October 5, 2023 at 3:30pm   9 Most recent comment from WebWizards:In the thread below, the issue had to do with some custom CSS on the site.It is likely the same in your case, there is probably some kind of CSS conflict. It could be with another plugin, or the theme ... Matthew Wordpress CrashesClosed   B2BKing Support   Updated October 5, 2023 at 3:25pm   6 Most recent comment from WebWizards:We would need an administrator-level login, as we may need to take various troubleshooting steps: installing debug plugins, checking the database, debug log, code tests, etc.I understand it's sen ... sistemasdigitales1 I want to update and activate my license, but I can't anymore.Closed   Support Plans   Updated October 5, 2023 at 1:29pm   2 Most recent comment from WebWizards:Hi there,We would be happy to assist.I checked your account and I see that you were already able to activate the license? It seems the omdigital.cl site is currently active:Are you still having any is ...