Okay

Public Tickets

Carl New Customer Form Missing StateClosed   B2BKing Support   Updated April 28, 2023 at 7:24pm   9 Most recent comment from Carl:We found the plugin causing the problem was called WooCommerce B2B -- unrelated and not used. Thanks.  Dimitris Sorting and filtering B2B pricesClosed   B2BKing Support   Updated April 27, 2023 at 10:04pm   2 Most recent comment from WebWizards:Hi Dimitris,We have looked into this in-depth in the past, but unfortunately we did not find any way to achieve this technically (to make custom prices be applied to filters).Technically these filter ... Wolfgang Saul E-Mail after changing role?Closed   B2BKing Support   Updated April 26, 2023 at 5:48am   5 Most recent comment from Wolfgang Saul:Hello Stefan, thank you very much! I have it set up now and will report if it works. Thanks again - Wolfgang Dan Greenberg Adding serial number to quotesClosed   B2BKing Support   Updated April 24, 2023 at 3:07pm   4 Most recent comment from WebWizards:Hi Dan,You should be able to update to the version I sent here without losing any changes (I have merged the changes with our main codebase).Regarding your Loco Translations: it is important to make s ... Carl Bulk Order FormClosed   B2BKing Support   Updated April 21, 2023 at 3:57pm   5 Most recent comment from Carl:Thank you. I see it is working well.  mariateresa There aren't different price for differnt listsClosed   B2BKing Support   Updated April 21, 2023 at 11:01am   2 Most recent comment from WebWizards:Hi Mariateresa,Per our conversation via FB, I understand this may be an issue having to do with the group import when importing users.To import the group, it’s best to see our article here that exp ... Jason Fatal ErrorClosed   B2BKing Support   Updated April 19, 2023 at 9:56am   6 Most recent comment from WebWizards:Glad to hear that worked.I have merged the changes with our main codebase, so you can freely update to all future updates without losing this change.Kind regards,Stefan Wolfgang Saul B2B - B2CClosed   B2BKing Support   Updated April 19, 2023 at 5:04am   3 Most recent comment from Wolfgang Saul:Hello Stefan, good to know that. I have now found the following solution: B2BKing stays on hybrid, but all groups (including the B2C customer groups) go to B2B. Only the unregistered guest stays in B2 ... Carl Dynamic Rule ErrorClosed   B2BKing Support   Updated April 18, 2023 at 10:28pm   2 Most recent comment from WebWizards:Thank you for bringing it to my attention,I have now released an update with a fix in version 4.5.85 of B2BKing.Please update to that version as I believe it should solve the problem. Let me know if ... Kareem Osman problem with offer pdfClosed   B2BKing Support   Updated April 18, 2023 at 10:09pm   4 Most recent comment from WebWizards:Thank you,It seems the problem is the default font used by our PDF library does not support Arabic characters and displaying the Saudi Riyal symbol.It is possible to use a different font with Arabic s ... Brunner More product in card - Card min. OrderClosed   B2BKing Support   Updated April 18, 2023 at 10:41am   4 Most recent comment from WebWizards:Glad to hear that solved it, thanks for letting us know,You can leave the new plugin version active and delete the older version.We will release an official update shortly containing this fix as well. Carl Bulk Order FormClosed   B2BKing Support   Updated April 17, 2023 at 10:59pm   3 Most recent comment from Carl:Thanks. Word-wrapping works now for the SKU.  Lee Whitworth Wrong Subtotals AgainClosed   B2BKing Support   Updated April 9, 2023 at 7:54pm   3 Most recent comment from Lee Whitworth:Hi Stefan,Thank you for taking a look. We're using the Astra theme. I researched the issue further and found this in your documentation:https://woocommerce-b2b-plugin.com/docs/multi-currency-sup ... Smartbeej Bulk Order FormClosed   B2BKing Support   Updated April 5, 2023 at 9:24pm   4 Most recent comment from WebWizards:Yes, purchase lists are by default specific to customers, so some level of custom coding would be needed to make them visible to all users.In the Cream theme, you can show only a specific category of ... Mike Hide Navigation Menus for certain GroupsClosed   B2BKing Support   Updated April 4, 2023 at 10:59am   2 Most recent comment from WebWizards:Hi Mike,To do that, I would advise to apply some group-specific CSS. We have an article here with information: https://woocommerce-b2b-plugin.com/docs/shortcode-to-restrict-content-to-b2b-b2c-user-gr ...