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Public Tickets

shimamura Can I change the permalink of the product and put a password?Closed   B2BKing Support   Updated June 18, 2023 at 5:29pm   2 Most recent comment from WebWizards:(1) A product's permalink can only be changed by the website admin. To do that, you would go to Products in the backend, click on the product, and click here on Edit:Alternatively it could be pos ... shimamura It can not be translatedClosed   B2BKing Support   Updated June 18, 2023 at 5:15pm   4 Most recent comment from WebWizards:Glad if that is resolved,If you use Loco Translate, it is normally needed to click on SYNC:If you work with Poedit, I think it is the same as recreating the file. Patricio b2b fields are not sent in XML fileClosed   B2BKing Support   Updated June 18, 2023 at 5:01pm   4 Most recent comment from WebWizards:Glad to hear that worked, thank you for the information! Alexander Catchings I need a refundClosed   B2BKing Support   Updated June 18, 2023 at 12:44pm   2 Most recent comment from WebWizards:Hi Alexander,Thank you for purchasing,I checked the purchase in question - I see the subscription has been cancelled and the purchase has already been refunded. You should receive the funds within a f ... shimamura Please tell me which credit card I can use(Stripe Connect)Closed   B2BKing Support   Updated June 18, 2023 at 12:39pm   5 Most recent comment from WebWizards:Thank you for the information. shimamura Any suggestions for image sizeClosed   B2BKing Support   Updated June 17, 2023 at 4:09am   5 Most recent comment from shimamura:thank you . Isay Gonzalez Regular price when exporting CSVClosed   B2BKing Support   Updated June 16, 2023 at 11:26am   2 Most recent comment from WebWizards:Hi there,I believe this is because your current user (the admin user) is a B2B user, so the export also gets the B2B price.Please edit the admin user profile and set it to B2C to solve this:Kind regar ... Lukinjo07 RFQ buttons and user rolesClosed   B2BKing Support   Updated June 8, 2023 at 1:14pm   2 Most recent comment from WebWizards:Hi there,- "how can I access the B2BKing user roles because they aren't regular user roles that you can see on the users page"Indeed B2BKing uses its own user groups instead of typical WP roles. ... Carl Admin Placing OrdersClosed   B2BKing Support   Updated June 8, 2023 at 12:36pm   2 Most recent comment from WebWizards:Hi Carl,In general, there is a WooCommerce feature for this. If you go to Orders -> Add New, you can create an order and also select "email invoice / order to customer":The customer will receive an ... Jon Marchand restrict Payment methodsClosed   B2BKing Support   Updated June 7, 2023 at 4:03pm   2 Most recent comment from WebWizards:Hi Jon,Thank you for purchasing our plugin!You can do this by going to B2BKing -> Groups and clicking on each B2B group. There you can control the available payment and shipping methods for that grou ... mariateresa [b2bking_login_only]Closed   B2BKing Support   Updated June 7, 2023 at 3:55pm   7 Most recent comment from WebWizards:We don't currently have a way to add it that is compatible with your site's theme I'm afraid. Hamza remove checkout functionality for b2b usersClosed   B2BKing Support   Updated June 6, 2023 at 3:09am   4 Most recent comment from WebWizards:Hello,To change the recipient for those emails, it's needed to add a PHP code snippet to the site: add_filter('b2bking_recipient_new_message', function($recipient, $conversationid){ ... HelpDesk Min/Max Qty by variant ?Closed   B2BKing Support   Updated June 1, 2023 at 3:08pm   2 Most recent comment from WebWizards:Hi Theodore,Thank you for purchasing our plugin!Yes, this is possible if you configure the minimum/maximum/step via dynamic rules created in B2BKing -> Dynamic Rules.Here you can choose specific vari ... Dan Greenberg registration form questionClosed   B2BKing Support   Updated May 29, 2023 at 7:33pm   2 Most recent comment from WebWizards:Hi Dan,In the latest B2BKing update, published a few days ago it's now possible to drag & drop the options there to choose which one is first:To do that, you would go to B2BKing -> Registration R ... Mārtiņš Request quote only for specific product categoryClosed   B2BKing Support   Updated May 26, 2023 at 6:59am   20 Most recent comment from WebWizards:Hi Martins,1) It seems I was using an older version of Polylang and in fact with the newest version the B2BKing types were not visible there.I have corrected this now in the attached update. To updat ...