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Public Tickets

Carl Dynamic Rule ErrorClosed   B2BKing Support   Updated April 18, 2023 at 10:28pm   2 Most recent comment from WebWizards:Thank you for bringing it to my attention,I have now released an update with a fix in version 4.5.85 of B2BKing.Please update to that version as I believe it should solve the problem. Let me know if ... Kareem Osman problem with offer pdfClosed   B2BKing Support   Updated April 18, 2023 at 10:09pm   4 Most recent comment from WebWizards:Thank you,It seems the problem is the default font used by our PDF library does not support Arabic characters and displaying the Saudi Riyal symbol.It is possible to use a different font with Arabic s ... Brunner More product in card - Card min. OrderClosed   B2BKing Support   Updated April 18, 2023 at 10:41am   4 Most recent comment from WebWizards:Glad to hear that solved it, thanks for letting us know,You can leave the new plugin version active and delete the older version.We will release an official update shortly containing this fix as well. Carl Bulk Order FormClosed   B2BKing Support   Updated April 17, 2023 at 10:59pm   3 Most recent comment from Carl:Thanks. Word-wrapping works now for the SKU.  Lee Whitworth Wrong Subtotals AgainClosed   B2BKing Support   Updated April 9, 2023 at 7:54pm   3 Most recent comment from Lee Whitworth:Hi Stefan,Thank you for taking a look. We're using the Astra theme. I researched the issue further and found this in your documentation:https://woocommerce-b2b-plugin.com/docs/multi-currency-sup ... Smartbeej Bulk Order FormClosed   B2BKing Support   Updated April 5, 2023 at 9:24pm   4 Most recent comment from WebWizards:Yes, purchase lists are by default specific to customers, so some level of custom coding would be needed to make them visible to all users.In the Cream theme, you can show only a specific category of ... Mike Hide Navigation Menus for certain GroupsClosed   B2BKing Support   Updated April 4, 2023 at 10:59am   2 Most recent comment from WebWizards:Hi Mike,To do that, I would advise to apply some group-specific CSS. We have an article here with information: https://woocommerce-b2b-plugin.com/docs/shortcode-to-restrict-content-to-b2b-b2c-user-gr ... Mauro Cicotto OFFERS CARTClosed   B2BKing Support   Updated April 4, 2023 at 10:42am   6 Most recent comment from WebWizards:You can also enter custom options!To do that, please go to B2BKing -> Settings -> Other and deactivate the following setting:https://prnt.sc/qnqHHE9OTFtWAfter doing that, you will see a text box ins ... Andrei K One button to add the selected products to basket in one clickClosed   B2BKing Support   Updated April 3, 2023 at 4:51am   2 Most recent comment from WebWizards:Hi Andrei,Thank you for purchasing our plugin!That is quite interesting an I see how that kind of workflow would be useful.It is a bit different than how the plugin currently works. Besides the floati ... Rytis Showing is B2B Order IncorrectClosed   B2BKing Support   Updated April 1, 2023 at 3:13am   2 Most recent comment from WebWizards:Hello Rytis,Thanks for the clear description of the issue,The version of B2BKing Pro you are using is quite outdated. Currently the latest version is 4.5.40 - please update to this version to resolve ... Anette pending ticket #3331014Closed   B2BKing Support   Updated March 29, 2023 at 1:46am   2 Most recent comment from WebWizards:Hi Anette, Please see my reply here https://webwizards.ticksy.com/ticket/3331014 ! vasilis Issues with adding wholesale prices and minimum order amountClosed   B2BKing Support   Updated March 28, 2023 at 11:13pm   8 Most recent comment from WebWizards:Hello Vasilis,Are you still seeing the same problem?I logged in now to the site and tried editing a product with 391 variations and it seems to work for me:If you still see it when importing with WP ... Ben Rawnsley License TransferClosed   B2BKing Support   Updated March 27, 2023 at 12:58pm   2 Most recent comment from WebWizards:Hi Ben,Thanks for purchasing our plugin,I checked and I see that you have not yet activated the license. You would just need to activate it on the live site.To do that, please follow the instructions ... Mārtiņš TranslationsClosed   B2BKing Support   Updated March 23, 2023 at 8:38pm   2 Most recent comment from WebWizards:Hello Mārtiņš,Thank you for purchasing our plugin!Regarding registration fields, if you are translating to a single language, the way to translate it is by going to B2BKing -> Registration Fields ... prashant_felixtools FluxStore CompatibilityClosed   B2BKing Support   Updated March 21, 2023 at 11:56am   4 Most recent comment from WebWizards:Hi there,Sorry to say I don't have a lot of experience in this area. Generally speaking, I believe that a native app may need to have a special integration for it to work.If it's a WebView a ...