Public Tickets
Anthony O Connell
Mailchimp intergrationClosed
MarketKing Support
Updated March 1, 2024 at 4:08pm
5
Most recent comment from Anthony O Connell:Okay. I'll check into it.Thanks for your help.
Anthony O Connell
When a vendor cancels their subscription, they are not been automatically downgraded.Closed
MarketKing Support
Updated February 26, 2024 at 10:20pm
7
Most recent comment from Anthony O Connell:This is working fine again.Thank you.
Gabriel Guidarelli
Muilti CurrencyClosed
MarketKing Support
Updated February 24, 2024 at 9:42am
9
Most recent comment from WebWizards:Sorry, I forgot to mention this, it is an issue in the latest Wp 6.4.3 version. The following article explains it and solutions: https://diviextended.com/incompatible-archive-error-in-wordpress/If y ...
Hector
seller Dashboard headerClosed
MarketKing Support
Updated February 18, 2024 at 3:22am
6
Most recent comment from WebWizards:Glad to hear that's working,If we can help with anything, please let me know,
Anthony O Connell
Reviews won't enableClosed
MarketKing Support
Updated February 15, 2024 at 8:25pm
3
Most recent comment from Anthony O Connell:As far as I know we do not have a staging site as we moved the site from one developers server to another. I contacted woocommerce and think my blocksy theme may be affecting it. I will need to report ...
Anthony O Connell
Checkout ''stripe split pay error''Closed
MarketKing Support
Updated February 4, 2024 at 9:18pm
3
Most recent comment from Anthony O Connell:Hi guys.We made changes in the meantime.My developer applied code that when vendors go to subscribe that they can only see the popular payment methods and when customers go to purchase that they can o ...
Gabriel Guidarelli
Unable to Modify/Create Product TagsClosed
MarketKing Support
Updated January 24, 2024 at 9:27am
3
Most recent comment from Gabriel Guidarelli:Thank you that would be great since vendors can create tags using a workaround (Using the CSV upload).
So would be great to allow them to upload a certain number of tags, so it can be consistent for ...
florian
MapClosed
MarketKing Support
Updated January 22, 2024 at 9:05pm
1
Most recent comment from florian:Hello,Is it possible to synchronyse adress's stores in a map like google maps or mappbox ? I would like to make a map in the store's page where users can know the store's location
Kataraina
Vendor Store pageClosed
MarketKing Support
Updated January 20, 2024 at 10:55pm
2
Most recent comment from WebWizards:Hi Kataraina,Regarding recommended banner and profile sizes:
1. The vendor picture should be a square image, 100 x 100 px or higher (such as 250 x 250 px).
2. The banner image is harder to say - it ...
Gabriel Guidarelli
Complete Order - Vendor DashboardClosed
MarketKing Support
Updated January 16, 2024 at 2:42pm
5
Most recent comment from Gabriel Guidarelli:Amazing, updated and now works :) Thank you
Ms Mavy
RefundClosed
MarketKing Support
Updated January 11, 2024 at 3:49am
2
Most recent comment from WebWizards:Hi there,
We have now issued a full refund. The money should arrive in your account within a few business days.
Kind regards,
Stefan
Geoffrey
Assistance Needed with Free Shipping IssueClosed
MarketKing Support
Updated January 9, 2024 at 6:21am
6
Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know.
Also, if you have a minute, I would really appreciate it if you considered leaving a quick rating here on our Word ...
Anthony O Connell
Stripe connect issueClosed
MarketKing Support
Updated January 8, 2024 at 9:51am
11
Most recent comment from Anthony O Connell:Hi guys. If I could kiss ye I would.The client ID was fine it was actually the secret key and the publishable keys that were incorrect. I was able to connect my vendor account with no hassle so I� ...
Lucy Miller
Follow button positionClosed
MarketKing Support
Updated January 1, 2024 at 3:16pm
3
Most recent comment from Lucy Miller:Hi Stefan,Thanks for responding so quickly. I have used the first way as this i.e using elementor as I wanted to make other changes to the layout of the page as well.Thanks again for your help.Lucy
Carlos Mendez
CommissionsClosed
MarketKing Support
Updated December 26, 2023 at 2:10pm
31
Most recent comment from WebWizards:Unfortunately that would not affect old orders, only new ones.For old orders, the only option would be to manually change the commission value, by editing the earning associated with each order.Anothe ...