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Public Tickets

Anthony O Connell Hide my products in main shop but show them on my vendor store page.Closed   MarketKing Support   Updated December 2, 2023 at 11:09am   3 Most recent comment from Anthony O Connell:Thanks Stefan.Worked a treat 😎 mostafa csv import issueClosed   MarketKing Support   Updated November 25, 2023 at 6:56pm   15 Most recent comment from WebWizards:We have no need for it right now, but if you see any future issues, it helps if you can share access, so we can check it easily. Kevin Ku Compatibility with Video Conferencing with Zoom PluginClosed   MarketKing Support   Updated November 21, 2023 at 7:39pm   2 Most recent comment from WebWizards:Hi Kevin,Thank you for purchasing our plugin,I'm afraid there's no specific integration with that plugin yet, I see that on their site they mention they are compatible only with Product Ve ... Amina Hablass hiding the customer email from messages and inquires by customerClosed   MarketKing Support   Updated November 17, 2023 at 12:07pm   17 Most recent comment from WebWizards:Hi there,I have made a change to remove the Vendor Dashboard button from the account page.Regarding the Stores List template / page:This is something we would like to add directly as a feature of the ... Andrea Redirect after vendor registrationClosed   MarketKing Support   Updated November 14, 2023 at 4:32am   6 Most recent comment from WebWizards:Hi Andrea,I was able to look into this now.I noticed that registering an account lead to the home page. This is unusual, because normally MarketKing leads to the "/my-account/?redir=1" link. This ind ... Ngoc Phan Request for a refundClosed   MarketKing Support   Updated November 13, 2023 at 9:36pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Andrea Enable Variable Products For VendorsClosed   MarketKing Support   Updated November 12, 2023 at 3:48am   2 Most recent comment from WebWizards:Hi there,You should be able to enable this by going to MarketKing -> Vendor Groups, clicking on each group, and going here to "Allowed products type":Here you can control what types are allowed for e ... Andrea Customize Messages page markupClosed   MarketKing Support   Updated November 12, 2023 at 1:24am   2 Most recent comment from WebWizards:Hello Andrea,Do you mean the customer's messages pages in My Account -> Messages?Here the template system doesn't work I'm afraid, so it's not possible to edit it directly.If it ... Andrea Refund Request ButtonClosed   MarketKing Support   Updated November 6, 2023 at 11:57am   2 Most recent comment from WebWizards:Hi there,It would be possible to add this PHP code snippet to your site: global $marketkingpro_public; add_action( 'your_hook_here', array($marketkingpro_public, 'marketking_refund_butt ... Ryan Dwyer Vendor PayoutsClosed   MarketKing Support   Updated November 4, 2023 at 12:54am   4 Most recent comment from WebWizards:Hi Ryan,I looked into that issue with the message:Indeed it appears that was a bug in the MarketKing Pro plugin: I have now made a plugin update to MarketKing Pro to resolve this, and I installed thi ... Andrea Count of unread messagesClosed   MarketKing Support   Updated November 3, 2023 at 11:31am   2 Most recent comment from WebWizards:Hi there,You can add this code to your site: https://pastecode.io/s/v7ofz0ogAfter adding it, you can then use the following function:$nr = get_messages_number();Kind regards,Stefan Andrea Product SubmissionClosed   MarketKing Support   Updated November 2, 2023 at 4:52am   5 Most recent comment from Andrea:Hi Stefan,Thanks so much, this is most helpful.Best,Andrea Ryan Dwyer HTML in store descriptionClosed   MarketKing Support   Updated October 9, 2023 at 4:40am   10 Most recent comment from WebWizards:Thank you,I believe you can solve it by adding this CSS to your site: @media screen and (max-width: 550px){ td.marketking_vendor_name { font-size:14px; padding: 0px !important; ... Ryan Dwyer SEO Plugin compatability for main siteClosed   MarketKing Support   Updated October 4, 2023 at 10:25am   2 Most recent comment from WebWizards:Hi there,That should be fine, I can't think of any specific issue or anyone reporting issues with SEO plugins or RankMath in particular.If you have any particular concern, let us know and we can ... Amina Hablass Add custom fieldClosed   MarketKing Support   Updated September 29, 2023 at 4:57am   10 Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know. Also, if you have a minute, I would really appreciate it if you considered leaving a quick rating here on our Word ...