Okay

Public Tickets

KARAN Critical error shows in vendor dashboard again   MarketKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Hi Karan, You're on the MarketKing Startup subscription (licensed to [email protected]), which is an annual subscription that includes updates and support for 1 year. It last renewed on Ap ... Wes Nellis Subscription Plugin CompatibilityClosed   MarketKing Support   Updated 2 weeks ago   5 Most recent comment from Wes Nellis:Hi,Thank you for that EXCELLENT explanation!!  I so appreciate you giving more detailed answers for support about your product!I would not have thought about the difference that way.  My primary go ... Tabard The filter bar isn't workingClosed   MarketKing Support   Updated May 11, 2026 at 5:01pm   6 Most recent comment from WebWizards:Hi Tabard, I believe I've found the issue, it was a small HTML conflict. I've made a MarketKing update on the site and the filter bar should now be working. Let me know if you see any further issues, ... Tabard Access to panels allowed by defaultClosed   MarketKing Support   Updated May 7, 2026 at 7:49pm   2 Most recent comment from WebWizards:Hi Tabard, Thanks for reaching out. You can achieve this with a small code snippet. Please add the following to your theme's functions.php or any code snippets plugin: add_action('marketking ... Tabard Stripe Seller ConnectionClosed   MarketKing Support   Updated April 25, 2026 at 9:35am   4 Most recent comment from WebWizards:Hi Tabard, Thanks for the patience while I looked into this further. 1) Stripe disconnect issue: I made another plugin update and installed it on your site, the disconnect issue should now be fixed. H ... Tabard Different mailClosed   MarketKing Support   Updated April 21, 2026 at 3:32pm   4 Most recent comment from WebWizards:Hi again, Thanks for explaining. After some testing, it seems the other extension you're using completely overrides the default email behavior, which made it difficult to separate the two cases cleanl ... Tabard Disable product editing for vendorsClosed   MarketKing Support   Updated April 15, 2026 at 12:24pm   3 Most recent comment from Tabard:Hi,Thanks for your reply.I modified the file products.php by removing the link to the product edit and the Edit action. That's enough for me. Thank you. Anthony O Connell Store set-up is too slowClosed   MarketKing Support   Updated April 14, 2026 at 11:01pm   9 Most recent comment from Anthony O Connell:Hi Liam.Apologies I'm only getting back to you now. It's been a hectic few weeks. Do you still want me to connect you with my developer? Let me know the best way to pass on the details outsi ... Tabard paying vendors on a fixed scheduleClosed   MarketKing Support   Updated April 9, 2026 at 8:20am   2 Most recent comment from WebWizards:Hi Tabard, Glad to assist, If I understand correctly, you are using our Stripe Connect integration and each vendor connects a Stripe account. MarketKing itself doesn't have a built-in setting to autom ... KARAN Product adding issue not resolved.Closed   MarketKing Support   Updated March 17, 2026 at 9:05am   4 Most recent comment from WebWizards:Hi Karan, I did not disable the Reserve Product plugin during my testing.   I just tested again now and as you can see in the new video, that plugin is already active and it still works fine on my en ... Anthony Bug: Users can create similar store names and it creates similar store URLClosed   MarketKing Support   Updated February 28, 2026 at 4:46pm   6 Most recent comment from WebWizards:Hi Anthony, Thank you for the follow up, Yes, I agree this makes sense to have - we should at least have an option for it, so we would like to do it in a future update.   If it helps, right now I bel ... KARAN error message appears when a seller adds a new item for sale on the website.Closed   MarketKing Support   Updated February 26, 2026 at 1:54pm   8 Most recent comment from WebWizards:Hi Karan, Thanks for your patience on this and sorry for the wait. After investigating further, I believe I found a solution. I've added a code snippet that addresses the conflict with the Reserve Sto ... Ryan Dwyer Changing Vendor Info Display NameClosed   MarketKing Support   Updated February 19, 2026 at 6:04am   5 Most recent comment from Ryan Dwyer:That looks fantastic. Much thanks! Bb Coupon Minimum Amount Calculation in Multi Vendor OrdersClosed   MarketKing Support   Updated February 18, 2026 at 7:50pm   3 Most recent comment from Bb:Works, thanks! KARAN Add products not workingClosed   MarketKing Support   Updated February 14, 2026 at 2:26pm   2 Most recent comment from WebWizards:Hi there, Thanks for reaching out. Sorry to hear about that issue. What you describe sounds very much like a caching problem. That would cause different states of the dashboard to be cached, resulting ...