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Public Tickets

Yunkin Bulk Order Catalog loading issues for some B2B customersClosed   B2BKing Support   Updated December 26, 2023 at 7:06pm   11 Most recent comment from Yunkin:Thank you for your assistance, B2B King team and Stefan! Everything is running smoothly, and our customers are delighted to have access to the correct catalog. Kudos for the quick and excellent work o ... Carlos Mendez CommissionsClosed   MarketKing Support   Updated December 26, 2023 at 2:10pm   31 Most recent comment from WebWizards:Unfortunately that would not affect old orders, only new ones.For old orders, the only option would be to manually change the commission value, by editing the earning associated with each order.Anothe ... Andrea Change wording on siteClosed   B2BKing Support   Updated December 23, 2023 at 2:48am   2 Most recent comment from WebWizards:Hello Andrea,To change the name of the actual "Offer" product that gets added to cart, you'd need to follow these steps:1. Deactivate the B2BKing Pro plugin2. Go to Products and find the "Offer" ... Branislav My account page - how to remove Download sectionClosed   B2BKing Support   Updated December 22, 2023 at 8:02am   3 Most recent comment from Branislav:Thank you very much - it is working.Regards Emilis Tier price ant steps correalationClosed   B2BKing Pre-Sales Questions   Updated December 22, 2023 at 4:11am   2 Most recent comment from WebWizards:Hello Emilis,Thank you for getting in touch!To achieve this, I think the best way would be to configure the product as a variable product with 2 variations: Single / Box:On the frontend, customers c ... Joost Massive loading issue in B2B KingClosed   B2BKing Support   Updated December 16, 2023 at 10:41pm   10 Most recent comment from WebWizards:Hi again,I understand then that the issue is resolved. Glad to hear that!If I can still help with anything, please let me know at any time,Kind regards,Stefan Edi Help with setupClosed   B2BKing Support   Updated December 16, 2023 at 8:32pm   24 Most recent comment from WebWizards:One way is to simply edit the attribute value here:Another option is to add this PHP code snippet to your site: add_action('wp_head', function(){ ?> jQuery(document).ready(f ... Alexander Catchings InvoicesClosed   B2BKing Support   Updated December 15, 2023 at 12:32pm   6 Most recent comment from WebWizards:The best way to do it would be by using a code snippets plugin.You can follow our guide here: https://woocommerce-b2b-plugin.com/docs/how-to-add-a-snippet-php-or-js/  Giuseppe Multiple License/Documents FieldsClosed   B2BKing Pre-Sales Questions   Updated December 15, 2023 at 11:43am   2 Most recent comment from WebWizards:Hi Giuseppe,Thank you for getting in touch,By default file upload inputs are set to accept 1 file, but you can enable multiple files by adding this PHP code snippet to your site: add_filter('b2b ... regan saving purchase listsClosed   B2BKing Support   Updated December 15, 2023 at 12:19am   11 Most recent comment from WebWizards:Thanks for letting me know,The error in the debug log was saying that the product did not exist, which is why it could not display it. The update I shared makes it skip the product if it no longer ex ... Eric Walter Feature - Separate Terms and ConditionsClosed   B2BKing Support   Updated December 14, 2023 at 3:05pm   3 Most recent comment from Eric Walter:Hi Stefan good tip, I'll check and be back to you. Thanks ! Anthony O Connell How to download outside of checkout.Closed   MarketKing Support   Updated December 12, 2023 at 10:45pm   3 Most recent comment from Anthony O Connell:Hi Stefan.That's perfect.Thank you very much. Anthony O Connell Hide vendor until profile picture and banner are set.Closed   MarketKing Support   Updated December 12, 2023 at 8:07pm   5 Most recent comment from Anthony O Connell:That`s perfect.Thank you very much. Alex The dots next to the order not showing the right statusClosed   SalesKing Pre-Sales Questions   Updated December 12, 2023 at 5:22pm   6 Most recent comment from WebWizards:Unfortunately I think that doesn't work on smaller mobile devices, as it appeared like this in my tests:I think it worked in the screenshot you initially posted but my guess is that's on a ... Bryan venders displayed left hand side of shop pageClosed   MarketKing Support   Updated December 12, 2023 at 12:09pm   2 Most recent comment from WebWizards:Hello Bryan,Thank you for purchasing our plugin,I understand that you're looking for some kind of vendors lists / filter on the shop page. There's no default feature for this I'm afraid ...