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Public Tickets

Mounir FeedbackClosed   MarketKing Support   Updated July 10, 2024 at 12:25pm   4 Most recent comment from Mounir:try make those templates modern its important for our future clients  Dinusha Not responding for ticket no #3681109Closed   MarketKing Support   Updated July 9, 2024 at 9:37pm   2 Most recent comment from WebWizards:Hello Dinusha,Our apologies for any delay on this, we are seeing a very high volume of tickets at the moment,We've expedited that so we can help get it resolved faster, Please see our response th ... Ms Mavy URGENT ISSUE TAXESClosed   MarketKing Support   Updated July 7, 2024 at 4:34pm   2 Most recent comment from WebWizards:Hi there,I'd be glad to assist,I believe the issue is likely the following one:If you go to MarketKing -> Vendor Groups and click on each group, you will see the group configuration panel, and y ... Spencer User Data Post RegistrationClosed   B2BKing Support   Updated July 6, 2024 at 2:00pm   2 Most recent comment from WebWizards:Hi Spencer,B2BKing does currently allow editing the registration data at a later point, but I'm afraid this only works for text field types - it is not possible for file upload fields.Is the mai ... cinzia Non-Italian B2B users see the price with VAT includedClosed   B2BKing Support   Updated July 6, 2024 at 1:33pm   6 Most recent comment from cinzia:thanks, now it works properly!Have a nice dayCR Volodymyr B2B Catalog Page and Featured ProductsClosed   B2BKing Support   Updated July 5, 2024 at 8:19pm   2 Most recent comment from WebWizards:Hello Volodymyr,I'd be glad to assist,I think there are 2 main things to consider here:(A) In general, if you're looking to set that B2B and B2C users have access to different products, thi ... Alexandros Improvements/InquiriesClosed   B2BKing Support   Updated July 5, 2024 at 1:33pm   8 Most recent comment from WebWizards:Thank you for the great feedback,We'll look at how these can be improved this way in future versions,Just to let you know, B2BKing can also lock billing fields, but it can only do it for non-stan ... Juliet Agent DashboardClosed   SalesKing Pre-Sales Questions   Updated July 4, 2024 at 6:39pm   21 Most recent comment from WebWizards:Hello Wayne,Are you looking to add the [gtranslate] shortcode to the SalesKing agent dashboard to allow translation of the dashboard?This is possible with some code snippets - adding the shortcode alo ... Marta The license will expireClosed   B2BKing Pre-Sales Questions   Updated July 3, 2024 at 11:27am   2 Most recent comment from WebWizards:Hi Marta,Thank you for getting in touch,If the license expires and is not renewed, the plugin can still be used normally and there will be no restriction on the functionality.However, the plugin will ... Spencer New Customer in Agent DashboardClosed   SalesKing Support   Updated July 2, 2024 at 1:24pm   6 Most recent comment from WebWizards:Thank you, I looked into that now,It seems there was an error there related to an orders code snippet that was running into an exception. I modified the snippet to fix this,I tested and I believe it&# ... sargon local pickup logic combined with sales taxesClosed   MarketKing Pre-Sales Questions   Updated July 2, 2024 at 8:05am   4 Most recent comment from WebWizards:Appreciate the feedback!We agree this is definitely something we should add. We've added it to our roadmap. I will try to let you know as soon as this is ready. Matina Kallivoka Shipping IssueClosed   B2BKing Support   Updated July 1, 2024 at 9:05pm   13 Most recent comment from Matina Kallivoka:it worked great! thanks a lot Henry Existing Users Can Apply (beta) - not functioning.Closed   B2BKing Support   Updated July 1, 2024 at 9:54am   4 Most recent comment from WebWizards:Hi Henry,I tested that code now on my local site, with an existing B2C user, trying to apply from the my account page. However for some reason I do not seem to get that error, this is what I see:http ... Jim New customerClosed   B2BKing Support   Updated June 29, 2024 at 6:50pm   2 Most recent comment from WebWizards:Hi Jim,Indeed the "New customer registration" is the same for both B2B and B2C. It may be possible to change it, either with a snippet or by editing its PHP template, depending on what exactly you nee ... A Managing orders in dashboardClosed   SalesKing Pre-Sales Questions   Updated June 29, 2024 at 8:04am   3 Most recent comment from A:OK, Thank u so much :)