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Public Tickets

Raymond Patch notes for B2BKing Core Update 4.8.00Closed   B2BKing Support   Updated June 2, 2025 at 1:36am   2 Most recent comment from WebWizards:Hi Raymond, The update to 4.8.00 was a minor maintenance release that included a bug fix related to B2BKing Pro calling a function that wasn't present in B2BKing Core. We've simply added the ... Miguel Zenha Conversation Email NotificationClosed   B2BKing Support   Updated May 28, 2025 at 9:20pm   6 Most recent comment from WebWizards:Hi Miguel, Generally the code appears correct, but I think I see the issue.   That's based on the "name" property, not ID, therefore I believe it should be $_POST['b2bking_custom_field_1169 ... Willem-Jan Vroom Free gift after completing the registration formClosed   B2BKing Support   Updated May 27, 2025 at 1:27am   4 Most recent comment from WebWizards:Hello Willem-Jan, First of all I'm afraid B2BKing doesn't have any features for this,   But I looked into that and over your code, For logged out users I guess the problem is that we can� ... Dominique Multiple Dynamic Rules of same type not workingClosed   B2BKing Support   Updated May 27, 2025 at 12:36am   3 Most recent comment from WebWizards:Hi Dominique, Thanks for explaining the situation in detail. Multiple dynamic rules can indeed work together to achieve that as long as you use conditions. I believe what you described could be config ... Miguel Zenha You have X New Orders Dashboard AlertClosed   B2BKing Support   Updated May 26, 2025 at 11:50pm   2 Most recent comment from WebWizards:Hi Miguel, I can provide a code snippet that shows processing + pending payment orders combined. This snippet would show ALL pending payment orders, including B2C ones. You can use this code for that: ... Mark Add to cart and multiselect on purchase listsClosed   B2BKing Support   Updated May 26, 2025 at 1:28pm   16 Most recent comment from Mark:Hi Stefan,I'm the developer and I fixed this already, so you can close this ticket.Regards,Mark KokkelkorenCompass Digital Rita email notifications to new b2b registerClosed   B2BKing Support   Updated May 23, 2025 at 12:35pm   2 Most recent comment from WebWizards:Hi Rita, Happy to help! To enable that, please follow these steps: 1. Go to WooCommerce -> Settings -> Emails 2. Look for and enable the email titled "New customer requires approval": https://prnt.sc ... Marko VAT is not deductedClosed   B2BKing Support   Updated May 23, 2025 at 7:10am   3 Most recent comment from Marko:Hi, That really was the case. Thank you.Marko Dimitris Compatibility with Woo APIClosed   B2BKing Support   Updated May 22, 2025 at 9:41pm   2 Most recent comment from WebWizards:Hi Dimitris,   This is quite complex I'm afraid, and I'm not aware of a simple way to solve it.  The biggest issue is that a lot of the hooks that WooCommerce uses to modify prices are onl ... Alexandros Product Price returns 0Closed   B2BKing Support   Updated May 22, 2025 at 8:45pm   7 Most recent comment from WebWizards:Hi Alexandros, I'm glad to hear the issue appears resolved!  If you do encounter any further issues, I would definitely recommend keeping memcached disabled in this case. Object caching systems ... Miguel Zenha Bug after update 5.3.10 versionClosed   B2BKing Support   Updated May 22, 2025 at 8:27pm   5 Most recent comment from WebWizards:Hi Miguel, Great to hear the code snippet worked! Since this was a one-time fix to update your database structure after the plugin update, you can safely deactivate and remove the snippet now.    Ki ... Miguel Zenha Change B2B Form Labels and PlaceholdersClosed   B2BKing Support   Updated May 22, 2025 at 7:45pm   4 Most recent comment from WebWizards:Hi Miguel, Certainly, it should be the same procedure as before actually - you'll need to go to B2BKing -> Registration Roles and edit the registration role directly there to change its label.   ... Lahjomri Zakaria Urgent – "Add to Cart" not working on multiple products, maybe 2 days after B2BKing updateClosed   B2BKing Support   Updated May 19, 2025 at 6:04pm   2 Most recent comment from WebWizards:Hi Lahjomri, Thanks for purchasing B2BKing and I'm sorry to hear about that issue,   That issue with the infinite loader indicates there is an error during the add to cart process. To fix this w ... Miguel Zenha Check if user is B2C or B2BClosed   B2BKing Support   Updated May 19, 2025 at 1:38pm   3 Most recent comment from Miguel Zenha:Hi Stefan!I managed to get it working.The goal was to show the price without taxes to b2c users, and the price with tax to b2c users.I can leave the code here in case someone needs to do something sim ... Elizabeth Dempsey Add on Company CreditsClosed   B2BKing Support   Updated May 17, 2025 at 9:01pm   3 Most recent comment from WebWizards:Hi Elizabeth, Thanks for purchasing our plugin!   Regarding the Company Credits add-on: 1. If you'd like, you can upgrade to our Pro package which includes the Company Credits add-on plus allows ...