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Public Tickets

Joshua Default settingsClosed   B2BKing Support   Updated August 10, 2025 at 6:43am   3 Most recent comment from Joshua:Thanks.I don't require these features at the moment so if even if they are enabled they do nothing then that is ok.I just thought for completeness it would be better to have them disabled by def ... Greg Tiered pricingClosed   B2BKing Support   Updated August 7, 2025 at 1:15am   10 Most recent comment from Greg:Stefan,Thank you for correcting my user settings to be a B2B user.  I'm now able to see the tiered pricing and everything appears to be working as expected. Vladislav about rules bugClosed   B2BKing Support   Updated August 6, 2025 at 9:53pm   4 Most recent comment from WebWizards:Hi Vladislav, Thanks for providing those details, 1. I noticed the rule is currently set up with category conditions, but it only contains products. This is causing the conditions not to work as expec ... Marcel Empty categories showingClosed   B2BKing Support   Updated August 6, 2025 at 8:00am   8 Most recent comment from Marcel:Hello,UPDATE:I managed to do that with the function in B2BKing Settings > product visibility cache.So that works :) Jeff pricing on order emailClosed   B2BKing Support   Updated August 3, 2025 at 6:43pm   4 Most recent comment from WebWizards:Hi Jeff, We can help you set this up on a per-customer basis. I can see 2 options: 1. I can provide you with a code snippet where we can specify certain email addresses for which the order confirmatio ... Torben van Gogh Add reference field to delivery addressClosed   B2BKing Support   Updated August 3, 2025 at 5:41pm   2 Most recent comment from WebWizards:Hi Torben, With B2BKing, we can add a custom field, but it would only appear in the billing section during checkout (our plugin can only add billing fields). If that would help, let me know and I will ... JOUET Purchase listClosed   B2BKing Support   Updated August 2, 2025 at 9:58pm   2 Most recent comment from WebWizards:Hi there, Glad to assist, Regarding your first question, by default, the purchase list page should already show subaccount lists as well, with the owner visible in the User column. You can see an exam ... Torben van Gogh Multiple Saved Shipping AddressesClosed   B2BKing Support   Updated August 2, 2025 at 9:03pm   2 Most recent comment from WebWizards:Hi Torben, While B2BKing itself doesn't include multiple shipping/billing addresses functionality, I can recommend a plugin that we've tested and confirmed works with B2BKing: Multiple Billing/Shippin ... akash patel Dynamic rule - cannot add multiple products or brands to discountsClosed   B2BKing Support   Updated July 28, 2025 at 10:09pm   4 Most recent comment from WebWizards:Hi Akash, Unfortunately it's currently only possible to have either product tags or brands enabled in dynamic rules at one time, but not both simultaneously. This limitation exists due to indexin ... Aaron hidden pricingClosed   B2BKing Support   Updated July 28, 2025 at 7:15pm   2 Most recent comment from WebWizards:Hi Aaron, Based on what you described, that sounds a lot like a caching issue, even though I understand you already looked at that. B2BKing's price check is very basic (essentially just checking ... Atul Rishi BOGO Not WorkingClosed   B2BKing Support   Updated July 28, 2025 at 7:09pm   2 Most recent comment from WebWizards:Hi Atul, Thanks for reaching out. I noticed that the "How much" setting is currently set to "1", which is causing the product to be given away completely for free.  To set up a proper Buy 1 Get 1 Fre ... Kerim Arslan New Members Should Be Automatically Assigned to a Membership GroupClosed   B2BKing Support   Updated July 26, 2025 at 8:09pm   2 Most recent comment from WebWizards:Hi Kerim, Glad to assist,   Here's how to achieve what you're looking for: 1. First, let's set up automatic "Basic" group assignment for new registrations:- Go to B2BKing -> Settings - ... Ran Sharon Offers do not showClosed   B2BKing Support   Updated July 26, 2025 at 3:25pm   3 Most recent comment from Ran Sharon:Hi Stefan, Thanks for you detailed answer.I have no problem to show dynamic rules to b2c as well since we set the visibility rules product based, so B2C user will not see B2B products and vise-vers ... VENTO Development Bulk Order - variation pricesClosed   B2BKing Support   Updated July 25, 2025 at 1:49pm   8 Most recent comment from WebWizards:Hi Jacob, I apologize but I'm currently having trouble accessing your site - when trying to go to https://iontmax.com/wp-admin it redirects me back to the "my account" page. We haven't made ... Stephan Brey SetupClosed   B2BKing Support   Updated July 23, 2025 at 6:07am   5 Most recent comment from Stephan Brey:thanks for advice, I have solved itRegardsStephan