Public Tickets
Sedki
Refund request – Shipping Method Visibility not available in Startup planClosed
B2BKing Support
Updated September 19, 2025 at 5:43pm
2
Most recent comment from WebWizards:Hi Zhira,
Thank you for purchasing B2BKing and for reaching out about this.
This can be achieved with the Startup plan as you have it.
You can configure it as follows:
1. Go to WooCommerce → Sett ...
Radovan Kardos
group ruleClosed
B2BKing Support
Updated September 19, 2025 at 1:35pm
6
Most recent comment from WebWizards:Hi Radovan,
That's great to hear,
If you run into any issues or anything we can help with, please let us know.
Kind regards,
Stefan
Finlip
Restriceted price log inClosed
B2BKing Support
Updated September 18, 2025 at 1:35pm
3
Most recent comment from Finlip:Thx; Great supportMichael
Finlip
B2B CustomersClosed
B2BKing Support
Updated September 18, 2025 at 1:34pm
3
Most recent comment from Finlip:THX, for your great support, StefanMichael
Finlip
Single OrderClosed
B2BKing Support
Updated September 18, 2025 at 1:33pm
3
Most recent comment from Finlip:THX Stefan, great support
John Higgins
user "my account" informationClosed
B2BKing Support
Updated September 18, 2025 at 12:39pm
4
Most recent comment from WebWizards:Hi John,
Thanks for providing the staging access - I was able to investigate this directly.
It seems there's a general issue with the My Account section. Even with B2BKing completely deactivated, the ...
Jose MARTINEZ MARTINEZ
Roadmap and Custom codeClosed
B2BKing Support
Updated September 16, 2025 at 9:44pm
8
Most recent comment from Jose MARTINEZ MARTINEZ:Hi Stefan,Many thanks for this great extension. I will look into it with my team. It works fine.This is really helpful.Best RegardsJose
Kenneth Ottavi
B2B Group Pricing / Bundled ProductsClosed
B2BKing Support
Updated September 16, 2025 at 12:14pm
6
Most recent comment from WebWizards:Hi Kenneth,
You're very welcome! I'm glad we could get that sorted out for you.
If you run into any other issues or anything we can help with, please let us know.
Kind regards,
Stefan
P.S ...
Danny Whitehead
Tiered pricing site performanceClosed
B2BKing Support
Updated September 15, 2025 at 10:49am
10
Most recent comment from Danny Whitehead:Hi Stefan.Thanks for taking a look at this. I'll pass on your recommendations to our devs, who are currently working on optimising the site for speed.
John Adcox
Added products not showing!Closed
B2BKing Support
Updated September 13, 2025 at 12:57am
9
Most recent comment from WebWizards:Hi John,
Thank you for the details and feedback.
Regarding allowing a search by product there - this is a top priority for us and we will be adding this functionality in upcoming updates.
I tried t ...
Mykola
Importing dynamic rulesClosed
B2BKing Support
Updated September 11, 2025 at 6:58am
5
Most recent comment from Mykola:Hi, Stefan!Ok, thank you.
Fabrice Gaumont
Dynamic rule issueClosed
B2BKing Support
Updated September 11, 2025 at 12:45am
4
Most recent comment from WebWizards:Hi Fabrice,
Thanks for the update and the screenshot of your rule configuration.
I've reviewed your rule and don't see any obvious issues - it's a straightforward setup that should work consistently. ...
Pascale COUGNAUD
purchase products out of stockClosed
B2BKing Support
Updated September 9, 2025 at 9:19pm
2
Most recent comment from WebWizards:Hi Pascale,
Thank you for purchasing B2BKing!
Regarding your requirements,
1. Allowing orders for out-of-stock products:
WooCommerce has built-in "backorders" functionality that allows purchasing prod ...
John Adcox
Manage emailsClosed
B2BKing Support
Updated September 9, 2025 at 2:42am
4
Most recent comment from WebWizards:Hi John,
You can disable conversation emails from being sent to customers by adding this code snippet:
https://pastecode.io/s/36aux768
With this snippet, only admin and shop manager users will receive ...
John Adcox
Offer should be virtual productClosed
B2BKing Support
Updated September 8, 2025 at 6:06pm
3
Most recent comment from WebWizards:Hi John,
To do this, please go to your site backend Products page, and search for "offer" - as shown here https://prnt.sc/RKLes8TgzIs-
This will show the offer product which is normally hidden (that's ...