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Public Tickets

Finlip Single OrderClosed   B2BKing Support   Updated 3 weeks ago   3 Most recent comment from Finlip:THX Stefan, great support John Higgins user "my account" informationClosed   B2BKing Support   Updated 3 weeks ago   4 Most recent comment from WebWizards:Hi John, Thanks for providing the staging access - I was able to investigate this directly. It seems there's a general issue with the My Account section. Even with B2BKing completely deactivated, the ... Jose MARTINEZ MARTINEZ Roadmap and Custom codeClosed   B2BKing Support   Updated 3 weeks ago   8 Most recent comment from Jose MARTINEZ MARTINEZ:Hi Stefan,Many thanks for this great extension. I will look into it with my team. It works fine.This is really helpful.Best RegardsJose Kenneth Ottavi B2B Group Pricing / Bundled ProductsClosed   B2BKing Support   Updated 3 weeks ago   6 Most recent comment from WebWizards:Hi Kenneth, You're very welcome! I'm glad we could get that sorted out for you. If you run into any other issues or anything we can help with, please let us know. Kind regards, Stefan   P.S ... Danny Whitehead Tiered pricing site performanceClosed   B2BKing Support   Updated 3 weeks ago   10 Most recent comment from Danny Whitehead:Hi Stefan.Thanks for taking a look at this. I'll pass on your recommendations to our devs, who are currently working on optimising the site for speed. John Adcox Added products not showing!Closed   B2BKing Support   Updated September 13, 2025 at 12:57am   9 Most recent comment from WebWizards:Hi John, Thank you for the details and feedback. Regarding allowing a search by product there - this is a top priority for us and we will be adding this functionality in upcoming updates.   I tried t ... Mykola Importing dynamic rulesClosed   B2BKing Support   Updated September 11, 2025 at 6:58am   5 Most recent comment from Mykola:Hi, Stefan!Ok, thank you. Fabrice Gaumont Dynamic rule issueClosed   B2BKing Support   Updated September 11, 2025 at 12:45am   4 Most recent comment from WebWizards:Hi Fabrice, Thanks for the update and the screenshot of your rule configuration. I've reviewed your rule and don't see any obvious issues - it's a straightforward setup that should work consistently. ... Pascale COUGNAUD purchase products out of stockClosed   B2BKing Support   Updated September 9, 2025 at 9:19pm   2 Most recent comment from WebWizards:Hi Pascale, Thank you for purchasing B2BKing! Regarding your requirements, 1. Allowing orders for out-of-stock products: WooCommerce has built-in "backorders" functionality that allows purchasing prod ... John Adcox Manage emailsClosed   B2BKing Support   Updated September 9, 2025 at 2:42am   4 Most recent comment from WebWizards:Hi John, You can disable conversation emails from being sent to customers by adding this code snippet: https://pastecode.io/s/36aux768 With this snippet, only admin and shop manager users will receive ... John Adcox Offer should be virtual productClosed   B2BKing Support   Updated September 8, 2025 at 6:06pm   3 Most recent comment from WebWizards:Hi John, To do this, please go to your site backend Products page, and search for "offer" - as shown here https://prnt.sc/RKLes8TgzIs- This will show the offer product which is normally hidden (that's ... Alexander Mobile Tiered Price TableClosed   B2BKing Support   Updated September 6, 2025 at 10:09pm   4 Most recent comment from WebWizards:Hi Alexander, I see - that's likely a CSS conflict issue. Unfortunately this depends on each individual site and can happen based on the theme or plugins being used. My solution would also have been t ... eric How can I add an SKU column to the list in [b2bking_variations_table] and remove the Subtotal column?Closed   B2BKing Support   Updated September 6, 2025 at 8:08pm   2 Most recent comment from WebWizards:Hi Eric, Generally we can do this by setting sku=yes in either the code snippet or shortcode being used for the variations table. I see you've already managed to get it working as it's now active on h ... eric How can I make the [b2bking_variations_table] display tiered pricing that updates as the quantity increases?Closed   B2BKing Support   Updated September 6, 2025 at 7:01pm   2 Most recent comment from WebWizards:Hi Eric, Great to hear the Price column is working now, I see you already managed to hide the subtotal column. For the dynamic pricing issue, I wrote a code snippet that should be able to change the p ... Brian Savage New Feature desireClosed   B2BKing Support   Updated September 6, 2025 at 6:44pm   7 Most recent comment from WebWizards:Hi Brian, Thank you for clarifying, The problem with that is performance. It is difficult to do that query in a live way. We cannot just query all orders with completed status because after a certain ...