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Public Tickets

Martin Missing Request a QuoteClosed   B2BKing Support   Updated January 18, 2026 at 9:51pm   2 Most recent comment from WebWizards:Hi Martin, Thanks you for getting in touch and sorry to hear about that issue. There should normally be a 'request custom quote' button there. First, could you please check B2BKing -> Settings -> Quot ... Aptum ​Product visibilityClosed   B2BKing Support   Updated January 18, 2026 at 7:37pm   4 Most recent comment from WebWizards:Thanks for the update, That situation is a bit tricky and can depend on the rest of your visibility settings as well. Generally, we recommend trying to avoid situations where visibility is category-ba ... Joseph Pogoretskiy Discount Feature RequestClosed   B2BKing Support   Updated January 14, 2026 at 5:15pm   2 Most recent comment from WebWizards:Hi Joseph, Thank you for purchasing the plugin and for taking the time to share this feedback! I've made a note of your suggestion. We agree this would be a useful addition that would make the system ... Brian Savage Wholesaler reportsClosed   B2BKing Support   Updated January 13, 2026 at 4:13pm   2 Most recent comment from WebWizards:Hi Brian, Thanks for reaching out with this info, I really appreciate the feedback! Some thoughts: For #5 (Total purchases by Wholesaler): You can go to B2BKing -> Reports and select individual custom ... Julius Translate my account endpointsClosed   B2BKing Support   Updated January 12, 2026 at 7:03am   6 Most recent comment from WebWizards:Great to hear that, If there's anything we can help with, please let me know. Have a good week, Stefan Kjetil Toth Category menuClosed   B2BKing Support   Updated January 9, 2026 at 4:13pm   2 Most recent comment from WebWizards:Hi Kjetil, Thanks for reaching out,   1. Password I've manually reset the password for [email protected]. The new password is: password123 Once you log in, you can change it to something else.   2. Ca ... Polin Field Label not showingClosed   B2BKing Support   Updated January 9, 2026 at 9:33am   2 Most recent comment from WebWizards:Hi Polin, Thanks for reaching out. I understand you're referring to the page at https://www.royalscoop.com/my-account/#create-account I checked that now and I can see there's some conflicting CSS on y ... Arnd cancel my subscriptionClosed   B2BKing Support   Updated January 9, 2026 at 9:15am   6 Most recent comment from WebWizards:Hi Nick, Thanks for reaching out. Your subscription has already been cancelled since the refund was processed, so there will be no future charges. Just to clarify - you can still use the plugin in its ... Polin PricingClosed   B2BKing Support   Updated January 5, 2026 at 2:03pm   3 Most recent comment from Polin:Thank you, I increase the price negative value and worked. Andrew Bulk Order Form – Option to Default Search by SKUClosed   B2BKing Support   Updated January 5, 2026 at 2:17am   4 Most recent comment from WebWizards:Happy New Year! Glad that worked for you. If you run into any other issues or anything we can help with, please let us know. Kind regards, Stefan HelpDesk Min/Max Qty by variant ?Closed   B2BKing Support   Updated January 2, 2026 at 5:12am   4 Most recent comment from WebWizards:Hi Theodore, Thanks for following up on this, This is still only possible via Dynamic Rules. We decided not to include this in the product page settings to avoid cluttering the variations UI, which is ... Kjetil Toth Required Multiple (Quantity Step)Closed   B2BKing Support   Updated December 29, 2026 at 11:53pm   2 Most recent comment from WebWizards:Hi Kjetil, Thanks for reaching out, I believe the issue here is that the multiple is being applied to the variable product (parent), not strictly to each variation. This is actually deliberate. If you ... Suleman Multi Buys discountClosed   B2BKing Support   Updated December 26, 2025 at 7:06pm   2 Most recent comment from WebWizards:Hi Suleman, Thanks for reaching out,   Is your goal to allow customers to combine any 3 items (mix and match different products) for a total of $10? If so, B2BKing doesn't have a direct feature for t ... Marcel-woo bundle configuration with flexible qtyClosed   B2BKing Support   Updated December 18, 2025 at 9:53pm   4 Most recent comment from WebWizards:Hi Marcel, Thanks for checking that. Yes, that is the correct plugin: https://codecanyon.net/item/woocommerce-extra-product-options/7908619. Apologies for the broken link in my previous message. Regar ... Ilya settingClosed   B2BKing Support   Updated December 17, 2025 at 6:46pm   6 Most recent comment from WebWizards:Hi Ilya, Thanks for getting back to me. To clarify regarding currency rules, please note the B2BKing rule is designed to change the currency symbol on the frontend (e.g. to make it appear as USD), but ...