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Public Tickets

Lindsey Additional Field on New Registration Email to AdminClosed   B2BKing Support   Updated June 28, 2025 at 6:27pm   2 Most recent comment from WebWizards:Hi Lindsey, The best approach would be to copy the template file to your child theme as described in the ticket you referenced - I'm not aware of a good way to achieve the same with only the snip ... Vladislav Issue with Dynamic Discounts Not Working for Sales Reps in B2BKingClosed   B2BKing Support   Updated June 28, 2025 at 6:08pm   2 Most recent comment from WebWizards:Hi Vladislav, I looked into that now, I see this seems to be part of a newer Woodmart feature. I made an update to our plugin's pricing code to ignore free gift products. Please update to the att ... Roman Dziubak Quote SystemClosed   B2BKing Support   Updated June 28, 2025 at 5:32pm   2 Most recent comment from WebWizards:Hi Roman, Thank you for getting in touch, I looked into that now and it does look like it was a B2BKing issue. I made a plugin update now for B2BKing Pro that should resolve this - you can find it att ... ZARAS ProblemClosed   B2BKing Support   Updated June 28, 2025 at 3:53pm   4 Most recent comment from WebWizards:Hi there, Regarding your package, you are currently on the B2BKing Startup plan and there have been no changes made to your subscription. We never make changes to subscriptions without customer approv ... James Burland Key phrases need for stock updatesClosed   B2BKing Support   Updated June 25, 2025 at 3:47pm   6 Most recent comment from WebWizards:Hi James, Thanks for your patience on this,   I prepared a PDF with the keys used for both simple and variable products / individual variations. Please find it attached,   Let me know if you need an ... Arnd cancel my subscriptionClosed   B2BKing Support   Updated June 24, 2025 at 9:48pm   4 Most recent comment from WebWizards:Hi Arnd, I've processed the refund for your recent renewal payment. You should receive the funds back in your account within 3-5 business days. Kind regards,Stefan ZARAS Problem visibility ruleClosed   B2BKing Support   Updated June 23, 2025 at 7:04pm   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin!   The way that should normally work is that you should be able to select the Control Visibility option, and then click Save Settings. After saving setti ... Vladislav Issues with shipping fee and gift logic for Local Pickup – B2BKing + WoodMart ThemeClosed   B2BKing Support   Updated June 21, 2025 at 4:11pm   3 Most recent comment from WebWizards:Hi Vladislav, Thanks for your patience on this,   (1) Regarding the issue where you are seeing a shipping fee even for local pickup: I'm afraid that B2BKing doesn't currently have a way to ... Hassan INVOICE PAYMENT adds payment status immidiatelyClosed   B2BKing Support   Updated June 21, 2025 at 11:36am   2 Most recent comment from WebWizards:Hi Hassan, I double checked that and also looked over our invoice gateway code, but I can tell you B2BKing does NOT mark those orders as paid. The only exception is if the order total is 0 (free order ... Trond Dahl B2BKing Purchase-listClosed   B2BKing Support   Updated June 19, 2025 at 3:29pm   5 Most recent comment from WebWizards:Thank you for the access details, I added some custom CSS to your site as a snippet here https://stage.kenson.inbusinessclients.no/wp-admin/admin.php?page=edit-snippet&id=5   It should now be display ... Craig Company Credit - Take paymentClosed   B2BKing Support   Updated June 16, 2025 at 12:45pm   2 Most recent comment from WebWizards:Hi Craig, Thank you for purchasing our plugin!   Yes, if customers pay for an order via Credit, they should then be able to see a 'pay credit' button here under My Account -> Orders:    ... Johan auto approval for certain domain(s)Closed   B2BKing Support   Updated June 16, 2025 at 11:00am   4 Most recent comment from WebWizards:Hi again, You can add this code snippet to your site: https://pastecode.io/s/f0hoykkc   Then users who register with emails from approved domains, e.g. [email protected] should be auto-approved, while ... Stefan Amount of products failClosed   B2BKing Support   Updated June 14, 2025 at 12:18pm   3 Most recent comment from Stefan:Thanks for your advice. It works. Michael cubbin VisibilityClosed   B2BKing Support   Updated June 14, 2025 at 9:09am   6 Most recent comment from WebWizards:Thank you, I was able to access the site now.   (1) Regarding this issue: " When I try to activate visibility control, I can't see any products in the shoppage:https://staging-1749116630.velowe ... Dominique Redirect after loginClosed   B2BKing Support   Updated June 12, 2025 at 10:40pm   3 Most recent comment from Dominique:I see, thanks for the info!