Public Tickets
Lindsey
Custom Registration Field showing on Users pageClosed
B2BKing Support
Updated September 19, 2025 at 8:27pm
10
Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know.
Also, if you have a moment, I would really appreciate it if you considered leaving a quick rating for the plugin - ...
Vladislav
B2B price shows 0.00 when “Regular price” is empty (some products have regular price, some don’t)Closed
B2BKing Support
Updated September 19, 2025 at 6:42pm
6
Most recent comment from WebWizards:Hi Vladislav,
Thanks for the access details,
I believe I found the solution to the issue,
The problem was that B2BKing isn't normally built for cases where products don't have a regular price at all. ...
Sedki
Refund request – Shipping Method Visibility not available in Startup planClosed
B2BKing Support
Updated September 19, 2025 at 5:43pm
2
Most recent comment from WebWizards:Hi Zhira,
Thank you for purchasing B2BKing and for reaching out about this.
This can be achieved with the Startup plan as you have it.
You can configure it as follows:
1. Go to WooCommerce → Sett ...
Radovan Kardos
group ruleClosed
B2BKing Support
Updated September 19, 2025 at 1:35pm
6
Most recent comment from WebWizards:Hi Radovan,
That's great to hear,
If you run into any issues or anything we can help with, please let us know.
Kind regards,
Stefan
Finlip
Restriceted price log inClosed
B2BKing Support
Updated September 18, 2025 at 1:35pm
3
Most recent comment from Finlip:Thx; Great supportMichael
Finlip
B2B CustomersClosed
B2BKing Support
Updated September 18, 2025 at 1:34pm
3
Most recent comment from Finlip:THX, for your great support, StefanMichael
Finlip
Single OrderClosed
B2BKing Support
Updated September 18, 2025 at 1:33pm
3
Most recent comment from Finlip:THX Stefan, great support
John Higgins
user "my account" informationClosed
B2BKing Support
Updated September 18, 2025 at 12:39pm
4
Most recent comment from WebWizards:Hi John,
Thanks for providing the staging access - I was able to investigate this directly.
It seems there's a general issue with the My Account section. Even with B2BKing completely deactivated, the ...
Jose MARTINEZ MARTINEZ
Roadmap and Custom codeClosed
B2BKing Support
Updated September 16, 2025 at 9:44pm
8
Most recent comment from Jose MARTINEZ MARTINEZ:Hi Stefan,Many thanks for this great extension. I will look into it with my team. It works fine.This is really helpful.Best RegardsJose
Kenneth Ottavi
B2B Group Pricing / Bundled ProductsClosed
B2BKing Support
Updated September 16, 2025 at 12:14pm
6
Most recent comment from WebWizards:Hi Kenneth,
You're very welcome! I'm glad we could get that sorted out for you.
If you run into any other issues or anything we can help with, please let us know.
Kind regards,
Stefan
P.S ...
Danny Whitehead
Tiered pricing site performanceClosed
B2BKing Support
Updated September 15, 2025 at 10:49am
10
Most recent comment from Danny Whitehead:Hi Stefan.Thanks for taking a look at this. I'll pass on your recommendations to our devs, who are currently working on optimising the site for speed.
John Adcox
Added products not showing!Closed
B2BKing Support
Updated September 13, 2025 at 12:57am
9
Most recent comment from WebWizards:Hi John,
Thank you for the details and feedback.
Regarding allowing a search by product there - this is a top priority for us and we will be adding this functionality in upcoming updates.
I tried t ...
Mykola
Importing dynamic rulesClosed
B2BKing Support
Updated September 11, 2025 at 6:58am
5
Most recent comment from Mykola:Hi, Stefan!Ok, thank you.
Fabrice Gaumont
Dynamic rule issueClosed
B2BKing Support
Updated September 11, 2025 at 12:45am
4
Most recent comment from WebWizards:Hi Fabrice,
Thanks for the update and the screenshot of your rule configuration.
I've reviewed your rule and don't see any obvious issues - it's a straightforward setup that should work consistently. ...
Pascale COUGNAUD
purchase products out of stockClosed
B2BKing Support
Updated September 9, 2025 at 9:19pm
2
Most recent comment from WebWizards:Hi Pascale,
Thank you for purchasing B2BKing!
Regarding your requirements,
1. Allowing orders for out-of-stock products:
WooCommerce has built-in "backorders" functionality that allows purchasing prod ...