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Public Tickets

John Adcox Fractional QuantityClosed   B2BKing Support   Updated November 15, 2025 at 7:32pm   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out, WooCommerce doesn't support fractional quantities by default - you'd need either a plugin or custom code snippet to enable this functionality. I can suggest some code ... Michael Percentage Discount on BrandsClosed   B2BKing Support   Updated November 13, 2025 at 7:01pm   9 Most recent comment from WebWizards:Hi Michael, Thanks for the login details!   I've made a few changes that should resolve the issue: (1) There was indeed a display issue with the brands functionality. I've updated B2BKing with a fix ... Dennis Compatability and outfasing current pluginsClosed   B2BKing Support   Updated November 12, 2025 at 10:53am   2 Most recent comment from WebWizards:Hi Dennis, Thank you for purchasing B2BKing!   The User Role Editor plugin shouldn't be a problem at all. B2BKing uses its own group system rather than WordPress roles, so that one's perfectly fine t ... Shannon Qty Box SpacingClosed   B2BKing Support   Updated November 10, 2025 at 4:29pm   3 Most recent comment from Shannon:That works beautifully! Thank you so much! John Adcox URGENTClosed   B2BKing Support   Updated November 9, 2025 at 9:43pm   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out. By default, the offers feature uses the regular price of products. If you want to use the sale price when it exists, you can add this code snippet to your site: add_ ... Roman Dziubak Changing Head/Top User for SubaccountsClosed   B2BKing Support   Updated November 8, 2025 at 9:01pm   2 Most recent comment from WebWizards:Hi Roman, Thanks for reaching out. The best option would be to go to B2BKing -> Tools -> User Editor: 1. For the Bill user (new top user), use the 'Turn subaccounts into regular accounts' tool 2. Then ... Joseph plugin compatibilityClosed   B2BKing Support   Updated November 8, 2025 at 6:10pm   2 Most recent comment from WebWizards:Hi Joseph, Glad to assist, You already have the correct versions installed. The Core and Pro plugins use different version numbering: - Core latest version: 4.9.30 (from WordPress.org) - Pro latest ve ... Ran Sharon hide pricesClosed   B2BKing Support   Updated November 5, 2025 at 11:00pm   2 Most recent comment from WebWizards:Hi Ran, Thanks for reaching out!. Yes, you can achieve this by making all products visible and then hiding prices for specific products. To set it up: 1. Go to B2BKing → Dynamic Rules and create a n ... Robin Invoice sent to BILL to not SHIP ToClosed   B2BKing Support   Updated November 5, 2025 at 10:49pm   8 Most recent comment from WebWizards:Hi Robin, That's great news, thanks for letting me know! If you run into any other issues or need further assistance with B2BKing, feel free to reach out anytime. Kind regards, Stefan Barbara Inventory filteringClosed   B2BKing Support   Updated November 3, 2025 at 8:35am   10 Most recent comment from Barbara:Hi Stafan,Thank you for the information.In our case, and probably not only ours, this is a critical filter.Currently, customers only order in-stock items through B2BKing (we don't maintain high i ... Michael Identifying CPT for Purchase ListsClosed   B2BKing Support   Updated November 2, 2025 at 9:08pm   4 Most recent comment from WebWizards:Haha, I appreciate that! No worries - we're here if you need anything. Have a great week, Kind regards, Stefan Evan Show prices, force loginClosed   B2BKing Support   Updated November 1, 2025 at 8:37pm   2 Most recent comment from WebWizards:Hi Evan, Thanks for reaching out, I think the simplest option here would be to go to WooCommerce -> Settings -> Accounts and disable "Enable guest checkout (recommended)". That way customers can add i ... Michael Sub Account RestrictionsClosed   B2BKing Support   Updated October 31, 2025 at 9:35pm   9 Most recent comment from WebWizards:Hi Michael, That's awesome and happy to hear the implementation went well! If you run into any other issues or anything we can help with, please let us know.   Also, if you have a moment, we wou ... Barbara The currency symbolClosed   B2BKing Support   Updated October 30, 2025 at 11:14am   3 Most recent comment from Barbara:I changed the settings, it helped, thank you :) Greg License IssueClosed   B2BKing Support   Updated October 28, 2025 at 1:17pm   4 Most recent comment from WebWizards:Hi Greg, Thanks for reaching out about this license issue. Your license is currently active on a hostingersite.com site - perhaps you have used it for development or staging. You'll need to deactivate ...