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Public Tickets

Vladislav Issue with B2BKing and WPC FBT – Discount not applied in cartClosed   B2BKing Support   Updated November 19, 2025 at 7:37am   3 Most recent comment from Vladislav:Hi, Thank you for the information and your assistance. Since it’s currently not possible to achieve the discount logic we need with your plugin, we’ve decided to test an alternative solution. We a ... Zsombor Problems with pricesClosed   B2BKing Support   Updated November 18, 2025 at 2:08pm   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin,   Regarding your questions: 1. Sale prices in cart for B2C customers: On the cart page, it is normal that WooCommerce doesn't show crossed-out regular p ... Elvis Lagerman Tax Examption for Retail companiesClosed   B2BKing Support   Updated November 17, 2025 at 10:54pm   6 Most recent comment from WebWizards:Hi Elvis, Great! I've made some setup changes to get things working:   1) User Registration You already have a registration page at https://corleonebarbersstuff.com/wholesale/ that works through ... Wuyts Register pageClosed   B2BKing Support   Updated November 15, 2025 at 8:16pm   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin and sorry to hear about that issue, One reason it might not be showing is if you don't have registration roles enabled in the plugin settings. Could you p ... Alejandro SubcuentasClosed   B2BKing Support   Updated November 15, 2025 at 7:41pm   4 Most recent comment from WebWizards:Hi Alejandro, Thanks for getting back to me. By default, that permission is not enabled, so normally it should be turned off unless someone specifically clicks the checkbox to enable it when creating ... John Adcox Fractional QuantityClosed   B2BKing Support   Updated November 15, 2025 at 7:32pm   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out, WooCommerce doesn't support fractional quantities by default - you'd need either a plugin or custom code snippet to enable this functionality. I can suggest some code ... Michael Percentage Discount on BrandsClosed   B2BKing Support   Updated November 13, 2025 at 7:01pm   9 Most recent comment from WebWizards:Hi Michael, Thanks for the login details!   I've made a few changes that should resolve the issue: (1) There was indeed a display issue with the brands functionality. I've updated B2BKing with a fix ... Dennis Compatability and outfasing current pluginsClosed   B2BKing Support   Updated November 12, 2025 at 10:53am   2 Most recent comment from WebWizards:Hi Dennis, Thank you for purchasing B2BKing!   The User Role Editor plugin shouldn't be a problem at all. B2BKing uses its own group system rather than WordPress roles, so that one's perfectly fine t ... Shannon Qty Box SpacingClosed   B2BKing Support   Updated November 10, 2025 at 4:29pm   3 Most recent comment from Shannon:That works beautifully! Thank you so much! John Adcox URGENTClosed   B2BKing Support   Updated November 9, 2025 at 9:43pm   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out. By default, the offers feature uses the regular price of products. If you want to use the sale price when it exists, you can add this code snippet to your site: add_ ... Roman Dziubak Changing Head/Top User for SubaccountsClosed   B2BKing Support   Updated November 8, 2025 at 9:01pm   2 Most recent comment from WebWizards:Hi Roman, Thanks for reaching out. The best option would be to go to B2BKing -> Tools -> User Editor: 1. For the Bill user (new top user), use the 'Turn subaccounts into regular accounts' tool 2. Then ... Joseph plugin compatibilityClosed   B2BKing Support   Updated November 8, 2025 at 6:10pm   2 Most recent comment from WebWizards:Hi Joseph, Glad to assist, You already have the correct versions installed. The Core and Pro plugins use different version numbering: - Core latest version: 4.9.30 (from WordPress.org) - Pro latest ve ... Ran Sharon hide pricesClosed   B2BKing Support   Updated November 5, 2025 at 11:00pm   2 Most recent comment from WebWizards:Hi Ran, Thanks for reaching out!. Yes, you can achieve this by making all products visible and then hiding prices for specific products. To set it up: 1. Go to B2BKing → Dynamic Rules and create a n ... Robin Invoice sent to BILL to not SHIP ToClosed   B2BKing Support   Updated November 5, 2025 at 10:49pm   8 Most recent comment from WebWizards:Hi Robin, That's great news, thanks for letting me know! If you run into any other issues or need further assistance with B2BKing, feel free to reach out anytime. Kind regards, Stefan Barbara Inventory filteringClosed   B2BKing Support   Updated November 3, 2025 at 8:35am   10 Most recent comment from Barbara:Hi Stafan,Thank you for the information.In our case, and probably not only ours, this is a critical filter.Currently, customers only order in-stock items through B2BKing (we don't maintain high i ...