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Public Tickets

Vladislav We have discovered a critical problem with SalesKing on our shop.   SalesKing Support   Updated 1 day ago   3 Most recent comment from WebWizards:Hi Vladislav, Thank you for your patience on this,   I looked into that now and tested with the latest versions on our local site, but I am not able to reproduce that kind of problem. It's hard ... Marcus Overriding Customer Binding   SalesKing Support   Updated 3 days ago   6 Most recent comment from WebWizards:Hi Marcus, Thank you for your patience on this,   Looking over this now I see that you already purchased and entered the company details at checkout. I believe this is the correct approach, as otherw ... ISO Metrik I want to fix "create account" option for agent   SalesKing Support   Updated 4 days ago   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin,   You can replace the URL that 'Create account' leads to, by adding this PHP code snippet to your site: add_filter('salesking_create_acco ... Katarina SET UPClosed   SalesKing Support   Updated July 28, 2025 at 7:34pm   14 Most recent comment from WebWizards:Hi there, I've done that configuration now on the site.   Once the 2 agent users are created, you can assign them as follows: Assign Vinicious Perfeito to "Portugal Tier 1" Assign ItalCat 2021 t ... Andreas Seifert New customer approvalClosed   SalesKing Support   Updated July 21, 2025 at 3:51pm   9 Most recent comment from Andreas Seifert:Hi Stefan,Thanks, I have tested it and it looks like it is working as it should.Great!BR//Andreas Craig Master LogingClosed   SalesKing Support   Updated July 17, 2025 at 12:26am   3 Most recent comment from Craig:Perfect, thanks just installed the plugin. ZARAS UPDATEClosed   SalesKing Support   Updated June 23, 2025 at 8:12pm   3 Most recent comment from ZARAS :Hello, Thanks for the prompt response. I will try again tomorrow and if I have any problems I will contact you again. Best regards, George Hossein UpgradeClosed   SalesKing Support   Updated June 13, 2025 at 2:20pm   6 Most recent comment from WebWizards:Hi Hossein, Yes, that's correct! Please use the new licenses from your Pro account for your sites. The previous licenses will be automatically deactivated, so there's no need to worry about ... Sheikh Suggestion Required for SaleskingClosed   SalesKing Support   Updated June 4, 2025 at 12:07am   2 Most recent comment from WebWizards:Hello Talha, I believe that can work yes, you can have SalesKing agents that place orders on behalf of customers.   I think another option is to use subaccounts: A manager could be a main account, an ... Raimondo Vitiello issue with order form moduleClosed   SalesKing Support   Updated May 13, 2025 at 9:57pm   5 Most recent comment from WebWizards:Hi again, Yes, it should possible to set that up ! You can add the following PHP code snippet to your site: add_filter('option_woocommerce_prices_include_tax', function($val){ $user_id = ... mariateresa cart of agentClosed   SalesKing Support   Updated April 15, 2025 at 8:55pm   2 Most recent comment from WebWizards:Hi Mariateresa, By default, the cart is cleared when switching between users. To keep the cart contents when switching between users, please add this code snippet to your theme's functions.php fi ... Bartosz Counting reps sales issueClosed   SalesKing Support   Updated April 3, 2025 at 8:13pm   4 Most recent comment from WebWizards:Hi Bartosz, Thanks for the clarifications, You can add the following code snippet to your theme's functions.php or to a snippets plugin: add_filter('salesking_include_agent_managing_order_re ... Christo Sales Agent Price Not UpdatingClosed   SalesKing Support   Updated March 14, 2025 at 10:50am   4 Most recent comment from WebWizards:Hi there, I looked further into this and did some tests with the add-ons plugin. I think I was able to find a solution to the conflict with an update to SalesKing's pricing function.   Please tr ... Gennaro Oliviero Add SSO login button in agent-dashboardClosed   SalesKing Support   Updated March 13, 2025 at 3:51pm   2 Most recent comment from WebWizards:Hello Gennaro, Perhaps you can use the hook "salesking_after_login". You may be able to add a shortcode there by adding this PHP snippet to your site: add_action('salesking_after_login', fun ... Spencer Manage Order for SubagentClosed   SalesKing Support   Updated March 4, 2025 at 7:13pm   5 Most recent comment from Spencer:It works! Thank you very much.