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Public Tickets

sacha Error in commission calculationClosed   SalesKing Support   Updated March 10, 2024 at 1:39pm   11 Most recent comment from WebWizards:Hi Sacha,I'd be glad to assist if I can,What I previously did was that I added a code snippet which automatically takes the profit calculated by the Cost of Goods plugin and sets that as the Sa ... Gennaro Oliviero Is possible to duplicate an order and set it to an other customer?Closed   SalesKing Support   Updated February 27, 2024 at 5:56pm   4 Most recent comment from WebWizards:Generally the easiest way would be for agents to create a re-usable cart through the cart sharing feature.Then they could use that cart link with any account / for any customer. Virginia Earnings record is duplicated. Duplicate cannot be deleted. Even when agent is changed, the duplicate for the previous agent does not go away.Closed   SalesKing Support   Updated February 24, 2024 at 2:10pm   6 Most recent comment from WebWizards:Hi Virginia,I looked further into that and it seems the hook I used did not work as a snippet there.Please try those steps again exactly as previously, but with the following code: add_action('ad ... Gennaro Oliviero Add column in customer dashboardClosed   SalesKing Support   Updated February 20, 2024 at 9:53am   12 Most recent comment from WebWizards:Right now, please delete the deactivated plugin, and use the zipped plugin.In the future, when we release new plugin updates, you can update to the new ones - they will include the changes in the zip ... WAN Hide other agents order in -My OrderClosed   SalesKing Support   Updated February 17, 2024 at 6:29am   6 Most recent comment from WebWizards:I tried now to test on the staging site but I am not sure I can see the issue.I logged in with the user mustaqim and took a quick video:https://www.loom.com/share/adab582ed15f41b8be58ee247eefd62b?sid ... Justin Phelan Generate Cart Links while shopping as customerClosed   SalesKing Support   Updated February 16, 2024 at 12:31am   4 Most recent comment from WebWizards:If the plugin is set to "B2B Shop" mode ( https://prnt.sc/P6GEqnzSbmF9 ), then the feature would be available for all customers.If the plugin is set in "B2B & B2C hybrid" mode, then the feature wou ... George Skarentzos Using Teams to assign Agent to Customers for Shop as CustomerClosed   SalesKing Support   Updated February 15, 2024 at 1:00am   3 Most recent comment from WebWizards:Hi George,Thank you for your patience on this,By default each customer is only assigned to a single agent. However, it is possible to enable multiple agents by adding the following PHP code snippet ... mariateresa Siamo spiacenti, sembra che non sia disponibile alcun metodo di pagamento. Contattaci se hai bisogno di assistenza o desideri prendere accordi differenti.Closed   SalesKing Support   Updated February 6, 2024 at 10:30am   2 Most recent comment from WebWizards:Hello,Are you also using B2BKing on this site? Can you please check payment methods are enabled in B2BKing -> Groups for the customer?Other than that, it is hard to say what it could be.Can you share ... WAN WRONG COMMISSIONClosed   SalesKing Support   Updated February 2, 2024 at 12:29pm   1 Most recent comment from WAN:Hi therewhen use Deposit Payment (SUMO DEPOSIT PLUGIN) an invoice normally split in 2 invoices, im setup COMMISSION RULES 3%, but its count an agent commission based on ALL TOTAL ORDER AMOUNT IN EACH ... Gennaro Oliviero Each email sent to customer also for the agentClosed   SalesKing Support   Updated January 27, 2024 at 1:13am   2 Most recent comment from WebWizards:Hi Gennaro,Generally I believe you can achieve this by adding the following PHP code snippet to your site:https://pastecode.io/s/xx127br4It should work for most WooCommerce emails such as the new orde ... Gennaro Oliviero Is possible to define a sales agent that can see all orders from his dashboard?Closed   SalesKing Support   Updated January 25, 2024 at 11:07pm   2 Most recent comment from WebWizards:Hi Gennaro,It is possible to allow all agents to see all orders in their dashboard.To do this, please add the following PHP code snippet to your site: add_filter('salesking_agents_see_all_orders ... WAN get commission on current orderClosed   SalesKing Support   Updated January 18, 2024 at 1:19pm   3 Most recent comment from WAN:i see... ok then... super thnaks for your gorgeous  support... i will develop more with your plugin.. superthanks again... WAN Group wont change unless 30k in 1 shotClosed   SalesKing Support   Updated January 16, 2024 at 7:43pm   3 Most recent comment from WAN:Nice, Super Nice... M really appreciated it!! WAN Change Agent Group on each MonthClosed   SalesKing Support   Updated January 16, 2024 at 7:42pm   5 Most recent comment from WAN:wow... really appreciated it, superb 5 start support!! super thankss.. WAN Group wont change for Deposit PaymentClosed   SalesKing Support   Updated January 16, 2024 at 10:19am   2 Most recent comment from WebWizards:I have been able to make a change to the snippet so that it immediately moves the agent to the next group, even during the current order.So if the agent has 0 sales, and an order is placed for 35000, ...