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Public Tickets

Tom Agent - Switch to customersClosed   SalesKing Support   Updated February 24, 2025 at 5:39pm   2 Most recent comment from WebWizards:Hello Tom, Thank you for purchasing the plugin,   To set a different redirect link when an agent clicks on Shop as customer, please add this PHP snippet to your site: https://pastecode.io/s/fudp3m3o ... Spencer Agent Dashboard - Customer List for Subagent's CustomersClosed   SalesKing Support   Updated February 21, 2025 at 1:28pm   2 Most recent comment from WebWizards:Hello Spencer, It is possible to allow agents to also see their subagents' customers on the Customer dashboard page. To achieve that, please add this PHP code snippet to the site: add_filter( ... Christo How to disable dynamic rules on B2BKing when shopping as a customer.Closed   SalesKing Support   Updated February 16, 2025 at 9:55pm   4 Most recent comment from WebWizards:Hi again, Good to hear that worked,   Regarding menu layout, is that the regular site menu? (or what menu / how is it created?). If it's a regular site menu, I'm afraid I don't have a ... Double Sox I need rules on prices in saleskingClosed   SalesKing Support   Updated February 13, 2025 at 3:27pm   2 Most recent comment from WebWizards:Hi there, Is this a situation where agents are placing orders on behalf of customers? And is the idea to have a different price when the agent places the order? With SalesKing default features, it is ... Matthew Web Hook UpdatesClosed   SalesKing Support   Updated February 7, 2025 at 2:48pm   2 Most recent comment from WebWizards:Hello Matthew, To change that text there, you can add the following PHP code snippet to your site: add_filter('gettext', 'change_agent_text', 20, 3); function change_agent_text($tr ... Simon API for auto insertion of dataClosed   SalesKing Support   Updated February 2, 2025 at 9:42pm   23 Most recent comment from WebWizards:attached* Jean-Pierre Agent setupClosed   SalesKing Support   Updated February 1, 2025 at 12:01am   7 Most recent comment from feruap:. Divesh Salesking Reports not working.Closed   SalesKing Support   Updated January 28, 2025 at 2:33pm   2 Most recent comment from WebWizards:Hello Divesh, Based on the screenshot there, it looks like all elements are loading with the exception of the chart. There may be an issue, possibly a conflict related to the chart libraries used. If ... Matthew Title CustomizationsClosed   SalesKing Support   Updated January 17, 2025 at 4:19pm   3 Most recent comment from Matthew:This worked perfectly.  Thanks! Divesh Timeout when loading my customers tabClosed   SalesKing Support   Updated December 24, 2024 at 1:24pm   2 Most recent comment from WebWizards:Hello Divesh, Thank you for purchasing our plugin,   To address this, please add the following PHP code snippet to your site: add_filter('salesking_load_customers_table_ajax','__return ... Matthew CustomizationsClosed   SalesKing Support   Updated December 23, 2024 at 5:08am   4 Most recent comment from WebWizards:To make the "go to sales agent dashboard" button open in a new tab, you can add this PHP snippet to your site (to functions.php or any code snippets plugin): add_action('wp_head', function() ... Lukasz Private notes - how can I see it in dashboard?Closed   SalesKing Support   Updated December 20, 2024 at 4:13am   2 Most recent comment from WebWizards:Hi, The private notes added by the agent during checkout are visible under Order Notes. For example:   Regarding field name / API, are you trying to get the Note via API after the order is already p ... Matthew SalesKing + B2B SalesClosed   SalesKing Support   Updated December 16, 2024 at 3:41am   6 Most recent comment from Matthew:I installed SalesKing and have been playing around with the configuration. I noticed a few things that I couldn't find documentation on:Our commissions are based on % not $.  I couldn't us ... Lukasz How to hide in dashboard one of menu element for specific user roleClosed   SalesKing Support   Updated December 11, 2024 at 10:17pm   4 Most recent comment from WebWizards:Ah, my mistake, there was an issue in the snippet. I corrected it and tested it now on my local site - it seems to work in my tests and I can see the Team area correctly in the backend. New version: a ... Lukasz how to set commission "0" in cancelled ordersClosed   SalesKing Support   Updated November 28, 2024 at 1:48pm   4 Most recent comment from WebWizards:To make that also apply to the "earnings from subagents" / "parent agent commission", please replace the snippet, with this code: add_action('woocommerce_order_status_cancelled', 'updat ...