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Public Tickets

Jean-Pierre Agent setupClosed   SalesKing Support   Updated February 1, 2025 at 12:01am   7 Most recent comment from feruap:. Divesh Salesking Reports not working.Closed   SalesKing Support   Updated January 28, 2025 at 2:33pm   2 Most recent comment from WebWizards:Hello Divesh, Based on the screenshot there, it looks like all elements are loading with the exception of the chart. There may be an issue, possibly a conflict related to the chart libraries used. If ... Matthew Title CustomizationsClosed   SalesKing Support   Updated January 17, 2025 at 4:19pm   3 Most recent comment from Matthew:This worked perfectly.  Thanks! Divesh Timeout when loading my customers tabClosed   SalesKing Support   Updated December 24, 2024 at 1:24pm   2 Most recent comment from WebWizards:Hello Divesh, Thank you for purchasing our plugin,   To address this, please add the following PHP code snippet to your site: add_filter('salesking_load_customers_table_ajax','__return ... Matthew CustomizationsClosed   SalesKing Support   Updated December 23, 2024 at 5:08am   4 Most recent comment from WebWizards:To make the "go to sales agent dashboard" button open in a new tab, you can add this PHP snippet to your site (to functions.php or any code snippets plugin): add_action('wp_head', function() ... Lukasz Private notes - how can I see it in dashboard?Closed   SalesKing Support   Updated December 20, 2024 at 4:13am   2 Most recent comment from WebWizards:Hi, The private notes added by the agent during checkout are visible under Order Notes. For example:   Regarding field name / API, are you trying to get the Note via API after the order is already p ... Matthew SalesKing + B2B SalesClosed   SalesKing Support   Updated December 16, 2024 at 3:41am   6 Most recent comment from Matthew:I installed SalesKing and have been playing around with the configuration. I noticed a few things that I couldn't find documentation on:Our commissions are based on % not $.  I couldn't us ... Lukasz How to hide in dashboard one of menu element for specific user roleClosed   SalesKing Support   Updated December 11, 2024 at 10:17pm   4 Most recent comment from WebWizards:Ah, my mistake, there was an issue in the snippet. I corrected it and tested it now on my local site - it seems to work in my tests and I can see the Team area correctly in the backend. New version: a ... Lukasz how to set commission "0" in cancelled ordersClosed   SalesKing Support   Updated November 28, 2024 at 1:48pm   4 Most recent comment from WebWizards:To make that also apply to the "earnings from subagents" / "parent agent commission", please replace the snippet, with this code: add_action('woocommerce_order_status_cancelled', 'updat ... Lukasz Auto discount for specific productsClosed   SalesKing Support   Updated October 25, 2024 at 3:59pm   8 Most recent comment from WebWizards:We can add that code manually. The only concern then is that it would be lost when making a plugin update. Therefore if we make that change, the plugin cannot be updated again, or we would lose this f ... Lukasz Block auto fill username field during adding a new clientClosed   SalesKing Support   Updated September 26, 2024 at 12:32pm   3 Most recent comment from Lukasz:Works perfectly! Thank You Lukasz Showing Agent group name in Agent's dashboardClosed   SalesKing Support   Updated September 26, 2024 at 12:10pm   3 Most recent comment from Lukasz:Thank You so much. Excellent support ! Lukasz Auto messages after group changeClosed   SalesKing Support   Updated September 26, 2024 at 3:19am   2 Most recent comment from WebWizards:Hi Lukasz, Thank you for purchasing our plugin,   There's no built-in option in the plugin for this, but I believe we can achieve it with a code snippet. I've made a plugin update now to en ... Darius Auto add customer account as agentClosed   SalesKing Support   Updated September 12, 2024 at 1:51pm   5 Most recent comment from Darius:thanks. working perfectly.  Marissa Stankiewicz Agent AccessClosed   SalesKing Support   Updated August 18, 2024 at 11:30am   2 Most recent comment from WebWizards:Hello Marissa,It should be possible to hide those options for agents editing orders, by adding the following PHP code snippet to your site: add_action('admin_head', function(){ $user_id ...