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Public Tickets

Alexander Catchings How can i add a user that is already created to a sales agentClosed   SalesKing Support   Updated November 21, 2023 at 9:58pm   2 Most recent comment from WebWizards:Hi Alexander,There is currently no specific feature to assign a customer to multiple agents or a group. However, we do have a setting which allows all agents to manage all customers:If you need finer ... Alexander Catchings Auto sale agentClosed   SalesKing Support   Updated November 13, 2023 at 10:18pm   3 Most recent comment from WebWizards:I believe you can achieve that as follows:1. Enable the "assign agent automatically at registration" setting:2. If you want the agent to be the admin (Rather than a random agent), add this PHP code sn ... Alexander Catchings Shop engine permissionsClosed   SalesKing Support   Updated November 12, 2023 at 12:12am   2 Most recent comment from WebWizards:Hi Alexander, I'd be happy to assist.I just want to mention that ShopEngine is not our plugin so if the issue is strictly related to that plugin, it's probably best to contact their team dir ... Chris Possible OptionsClosed   SalesKing Support   Updated October 9, 2023 at 11:51pm   4 Most recent comment from WebWizards:Hi Chris,1. Can you please give me code that shows extracted info from database about commission rule name to exact agent, I will name it with % and implement in public template.You can use this code ... Justin Phelan Customers dashboard times out with manage all customers option enabledClosed   SalesKing Support   Updated September 4, 2023 at 2:31pm   7 Most recent comment from Justin Phelan:Fantastic, thank you! Justin Phelan Hide Sales Agent Commissions from Sales Agents on order edit screenClosed   SalesKing Support   Updated September 4, 2023 at 2:29pm   6 Most recent comment from Justin Phelan:Wonderful, thank you! Hamza Subagent creation from wordpress adminClosed   SalesKing Support   Updated September 2, 2023 at 8:30am   4 Most recent comment from WebWizards:Hi again,(1) Yes, for this please add this PHP code snippet to your site: add_filter('salesking_include_subagent_customers','__return_true'); It will make subagent customers availa ... Pieter Agent dashboard unresponsiveClosed   SalesKing Support   Updated August 30, 2023 at 1:47pm   10 Most recent comment from Pieter:Thanks works perfectly  kornchai 11 Question and 1 BugClosed   SalesKing Support   Updated August 2, 2023 at 8:48pm   4 Most recent comment from WebWizards:(1) Currently this is not possible unfortunately - the ID is random- Can we add to feature request ?- Are you have public for write feature request ?I will add a feature request for this to our intern ... Rui Product by product commissionsClosed   SalesKing Support   Updated July 19, 2023 at 9:19am   7 Most recent comment from Rui:I fully understood your explanation. Indeed WPML is a widely used plugin for translations and many other plugins have updated to be compatible with it. In the case, that I need different commissions f ... Rui Download the Earnings fileClosed   SalesKing Support   Updated July 8, 2023 at 11:08am   5 Most recent comment from Rui:Everything is fine, I just want to warn you that the "Earnings" option is leaving the screen, you have to drag it to the side! Darren Robinson Agent DashboardClosed   SalesKing Support   Updated July 4, 2023 at 8:44am   36 Most recent comment from Darren Robinson:Thanks Stefan , purchased support plan and submitted another ticketThank youDarren Rui Payment Bank transferClosed   SalesKing Support   Updated July 2, 2023 at 6:12am   2 Most recent comment from WebWizards:Hi Rui,You can hide those fields by adding this PHP code snippet to your site: add_action('salesking_dashboard_head', function(){ ?> .salesking_bank_info:nth-child(22), .sal ... Rui Agent to create Customer or GuestClosed   SalesKing Support   Updated June 29, 2023 at 12:18am   2 Most recent comment from WebWizards:Hi Rui,It's not really possibly to create users as guests (because guests by definition are logged out).I see your point about being able to place orders without creating an user account, but I  ... Rui Agent to create CustomerClosed   SalesKing Support   Updated June 28, 2023 at 5:07pm   8 Most recent comment from WebWizards:If you are seeing that kind of delay, it's possible the problem is you have a caching plugin that's caching the agent dashboard.I also notice the logo image is not showing in the top left co ...