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Public Tickets

Marco Nuovo How to force reset password on first login   SalesKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Marco, Thanks for reaching out,   SalesKing does not have a specific login redirect - what it actually does technically is that is just loads different templates based on the status of the current ... Saben Wholesale   SalesKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hi Saben, Thanks for reaching out! Yes, you can change that link to a custom one. For your site, this code snippet should replace the default registration link with your B2B wholesale page instead: a ... Marcus Bulk payout import & agent email notification   SalesKing Support   Updated 5 days ago   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out. SalesKing doesn't currently have a built-in feature for bulk importing payouts, but it's something we'll consider adding in the future. That said, if you'd like to ... Marcus Manual Adjustment in Sales KingClosed   SalesKing Support   Updated December 19, 2025 at 4:30pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out,   Could you please clarify a bit regarding the "manual adjustments" you are referring to? Do you mean going to SalesKing -> Payouts -> View Payouts and making a ve ... Claudia plugin changeClosed   SalesKing Support   Updated December 5, 2025 at 10:24am   3 Most recent comment from Claudia:Thanks for your help, I purchased the correct plugin Marcus Auto Role Assignment When Adding Customers Through SalesKingClosed   SalesKing Support   Updated December 4, 2025 at 5:39pm   4 Most recent comment from WebWizards:You're very welcome! Happy to help. If you run into any other questions or issues, feel free to reach out anytime. Kind regards, Stefan Andrew Aranda EIN during account registration in sales kingClosed   SalesKing Support   Updated November 17, 2025 at 12:48am   4 Most recent comment from WebWizards:Hi Andrew, Thanks for confirming. I've put together a solution:   Step 1: Create the EIN Field In B2BKing → Registration Fields, create a simple text field like this: https://prnt.sc/sPwEEvZvc ... Marcus Change the front end text in Sales KingClosed   SalesKing Support   Updated November 15, 2025 at 8:44pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out! While Loco Translate is one option, I'll give you a simpler code snippet that you can add directly to your theme's functions.php file or any code snippets plugin. T ... Alessandro SalesKingClosed   SalesKing Support   Updated November 5, 2025 at 10:47pm   11 Most recent comment from WebWizards:Hi again, Apologies, I understand the issue now, it's because of the translation in our system. It automatically translated 'suporte' (PT) to 'support' (EN) including in the e ... Deep Issue With Order StatusClosed   SalesKing Support   Updated November 1, 2025 at 8:59pm   2 Most recent comment from WebWizards:Hi Deep, Thanks for reaching out about this,   I'd like to clarify a few things to better understand what's happening: 1. The code snippet from our documentation only applies to orders placed specifi ... ENE How to link Salesking with Sign up formsClosed   SalesKing Support   Updated October 26, 2025 at 2:22am   5 Most recent comment from WebWizards:Hi there, Thanks for your message, Unfortunately, we can only provide support through our ticketing system here, and we're not able to do custom development work as we focus exclusively on supporting ... Kenneth Dashboard as frontpageClosed   SalesKing Support   Updated October 22, 2025 at 1:19am   2 Most recent comment from WebWizards:Hi Kenneth, Thank you for purchasing our plugin, I looked into whether it's possible to have the dashboard as frontpage. Unfortunately, it seems this isn't something we can fully support due to how th ... Marcus Backend Bind Customers to Sales AgentClosed   SalesKing Support   Updated October 13, 2025 at 4:28pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out, The meta key used to link customers to agents is: salesking_assigned_agent The value should be the agent's user ID (numeric) - this is the WordPress user ID. When e ... Giacomo Exclude shipping cost from commissionsClosed   SalesKing Support   Updated September 27, 2025 at 11:44pm   4 Most recent comment from WebWizards:Hi Giacomo, The "All products" option should work for what you need and calculate commissions only on product values (Excluding shipping or other fees). The only option you should avoid is "Once per o ... Marcus Clarification on Agent Conversion and Parent Tracking in Sales KingClosed   SalesKing Support   Updated September 27, 2025 at 6:54pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out, By design, SalesKing treats the customer and agent roles as mutually exclusive - when you edit a user, you'll notice the switch toggles between customer and agent, ...