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Public Tickets

WAN GROUP RULES WONT WORKClosed   SalesKing Support   Updated January 13, 2024 at 12:37pm   4 Most recent comment from WebWizards:Please see my reply here https://webwizards.ticksy.com/ticket/3559392 and let us know if that resolves it for you, Nic Switch From Customer To AgentClosed   SalesKing Support   Updated January 9, 2024 at 4:16pm   4 Most recent comment from Nic:Awesome! Thank you so much for your help on this, I did just run the update and it looks like everything is back to normal. Thank you so much for the quick fix on this, I appreciate you and your team! peter I want to apply for a refund?Please refund meClosed   SalesKing Support   Updated December 10, 2023 at 3:21pm   2 Most recent comment from WebWizards:Hello Peter, We have now issued a full refund. The funds should arrive in your account / customer's account within a few business days. Kind regards, Stefan Alex Sales Agent dashboard visibility on mobileClosed   SalesKing Support   Updated December 4, 2023 at 11:37am   3 Most recent comment from Alex:Thank you Stefan,The solution seam to work for now, will keep going with the work around and see if i will hit some new walls, and if so i will reach out again.Thanks again for the help! Justin Phelan PHP Warning: Undefined variable $coupon_agentClosed   SalesKing Support   Updated November 27, 2023 at 10:01pm   3 Most recent comment from Justin Phelan:Great, thank you. Alex Salesking commesion rules and earningsClosed   SalesKing Support   Updated November 22, 2023 at 10:18am   3 Most recent comment from Alex:Hi again,Thank you for your response,After looking into it and keeping your recommendations in mind I figured that every purchase was made before setting up cost plugin was not counted and I had to d ... Alexander Catchings How can i add a user that is already created to a sales agentClosed   SalesKing Support   Updated November 21, 2023 at 9:58pm   2 Most recent comment from WebWizards:Hi Alexander,There is currently no specific feature to assign a customer to multiple agents or a group. However, we do have a setting which allows all agents to manage all customers:If you need finer ... Alexander Catchings Auto sale agentClosed   SalesKing Support   Updated November 13, 2023 at 10:18pm   3 Most recent comment from WebWizards:I believe you can achieve that as follows:1. Enable the "assign agent automatically at registration" setting:2. If you want the agent to be the admin (Rather than a random agent), add this PHP code sn ... Alexander Catchings Shop engine permissionsClosed   SalesKing Support   Updated November 12, 2023 at 12:12am   2 Most recent comment from WebWizards:Hi Alexander, I'd be happy to assist.I just want to mention that ShopEngine is not our plugin so if the issue is strictly related to that plugin, it's probably best to contact their team dir ... Chris Possible OptionsClosed   SalesKing Support   Updated October 9, 2023 at 11:51pm   4 Most recent comment from WebWizards:Hi Chris,1. Can you please give me code that shows extracted info from database about commission rule name to exact agent, I will name it with % and implement in public template.You can use this code ... Justin Phelan Customers dashboard times out with manage all customers option enabledClosed   SalesKing Support   Updated September 4, 2023 at 2:31pm   7 Most recent comment from Justin Phelan:Fantastic, thank you! Justin Phelan Hide Sales Agent Commissions from Sales Agents on order edit screenClosed   SalesKing Support   Updated September 4, 2023 at 2:29pm   6 Most recent comment from Justin Phelan:Wonderful, thank you! Hamza Subagent creation from wordpress adminClosed   SalesKing Support   Updated September 2, 2023 at 8:30am   4 Most recent comment from WebWizards:Hi again,(1) Yes, for this please add this PHP code snippet to your site: add_filter('salesking_include_subagent_customers','__return_true'); It will make subagent customers availa ... Pieter Agent dashboard unresponsiveClosed   SalesKing Support   Updated August 30, 2023 at 1:47pm   10 Most recent comment from Pieter:Thanks works perfectly  kornchai 11 Question and 1 BugClosed   SalesKing Support   Updated August 2, 2023 at 8:48pm   4 Most recent comment from WebWizards:(1) Currently this is not possible unfortunately - the ID is random- Can we add to feature request ?- Are you have public for write feature request ?I will add a feature request for this to our intern ...