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Public Tickets

George Skarentzos Using Teams to assign Agent to Customers for Shop as CustomerClosed   SalesKing Support   Updated February 15, 2024 at 1:00am   3 Most recent comment from WebWizards:Hi George,Thank you for your patience on this,By default each customer is only assigned to a single agent. However, it is possible to enable multiple agents by adding the following PHP code snippet ... mariateresa Siamo spiacenti, sembra che non sia disponibile alcun metodo di pagamento. Contattaci se hai bisogno di assistenza o desideri prendere accordi differenti.Closed   SalesKing Support   Updated February 6, 2024 at 10:30am   2 Most recent comment from WebWizards:Hello,Are you also using B2BKing on this site? Can you please check payment methods are enabled in B2BKing -> Groups for the customer?Other than that, it is hard to say what it could be.Can you share ... WAN WRONG COMMISSIONClosed   SalesKing Support   Updated February 2, 2024 at 12:29pm   1 Most recent comment from WAN:Hi therewhen use Deposit Payment (SUMO DEPOSIT PLUGIN) an invoice normally split in 2 invoices, im setup COMMISSION RULES 3%, but its count an agent commission based on ALL TOTAL ORDER AMOUNT IN EACH ... Gennaro Oliviero Each email sent to customer also for the agentClosed   SalesKing Support   Updated January 27, 2024 at 1:13am   2 Most recent comment from WebWizards:Hi Gennaro,Generally I believe you can achieve this by adding the following PHP code snippet to your site:https://pastecode.io/s/xx127br4It should work for most WooCommerce emails such as the new orde ... Gennaro Oliviero Is possible to define a sales agent that can see all orders from his dashboard?Closed   SalesKing Support   Updated January 25, 2024 at 11:07pm   2 Most recent comment from WebWizards:Hi Gennaro,It is possible to allow all agents to see all orders in their dashboard.To do this, please add the following PHP code snippet to your site: add_filter('salesking_agents_see_all_orders ... WAN get commission on current orderClosed   SalesKing Support   Updated January 18, 2024 at 1:19pm   3 Most recent comment from WAN:i see... ok then... super thnaks for your gorgeous  support... i will develop more with your plugin.. superthanks again... WAN Group wont change unless 30k in 1 shotClosed   SalesKing Support   Updated January 16, 2024 at 7:43pm   3 Most recent comment from WAN:Nice, Super Nice... M really appreciated it!! WAN Change Agent Group on each MonthClosed   SalesKing Support   Updated January 16, 2024 at 7:42pm   5 Most recent comment from WAN:wow... really appreciated it, superb 5 start support!! super thankss.. WAN Group wont change for Deposit PaymentClosed   SalesKing Support   Updated January 16, 2024 at 10:19am   2 Most recent comment from WebWizards:I have been able to make a change to the snippet so that it immediately moves the agent to the next group, even during the current order.So if the agent has 0 sales, and an order is placed for 35000, ... WAN GROUP RULES WONT WORKClosed   SalesKing Support   Updated January 13, 2024 at 12:37pm   4 Most recent comment from WebWizards:Please see my reply here https://webwizards.ticksy.com/ticket/3559392 and let us know if that resolves it for you, Nic Switch From Customer To AgentClosed   SalesKing Support   Updated January 9, 2024 at 4:16pm   4 Most recent comment from Nic:Awesome! Thank you so much for your help on this, I did just run the update and it looks like everything is back to normal. Thank you so much for the quick fix on this, I appreciate you and your team! peter I want to apply for a refund?Please refund meClosed   SalesKing Support   Updated December 10, 2023 at 3:21pm   2 Most recent comment from WebWizards:Hello Peter, We have now issued a full refund. The funds should arrive in your account / customer's account within a few business days. Kind regards, Stefan Alex Sales Agent dashboard visibility on mobileClosed   SalesKing Support   Updated December 4, 2023 at 11:37am   3 Most recent comment from Alex:Thank you Stefan,The solution seam to work for now, will keep going with the work around and see if i will hit some new walls, and if so i will reach out again.Thanks again for the help! Justin Phelan PHP Warning: Undefined variable $coupon_agentClosed   SalesKing Support   Updated November 27, 2023 at 10:01pm   3 Most recent comment from Justin Phelan:Great, thank you. Alex Salesking commesion rules and earningsClosed   SalesKing Support   Updated November 22, 2023 at 10:18am   3 Most recent comment from Alex:Hi again,Thank you for your response,After looking into it and keeping your recommendations in mind I figured that every purchase was made before setting up cost plugin was not counted and I had to d ...