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Public Tickets

Idrees Khan Multiple business locations for one customer accountClosed   B2BKing Pre-Sales Questions   Updated September 3, 2024 at 10:05am   2 Most recent comment from WebWizards:Hello Idrees,Thank you for getting in touch with us,B2BKing does not directly have an option for this, but you can use any multiple addresses plugin.You can use the following free plugin https://wor ... rahib seller facing issuesClosed   MarketKing Support   Updated September 1, 2024 at 4:58pm   4 Most recent comment from WebWizards:Hi again,Regarding OrderConvo, their team told us it should work like this on order pages:This is something that is controlled in their plugin so we do not have that code directly. If it helps, I can ... Gilbert Company Order Approval invoiceClosed   B2BKing Support   Updated August 31, 2024 at 7:05pm   6 Most recent comment from WebWizards:Hi again,(1) Yes, the agent (reseller) can see all the orders they referred and their commission earned for each order.(2) The site admin (supplier I think in this case), has access to a Earnings and ... Karl FunctionalityClosed   SalesKing Pre-Sales Questions   Updated August 30, 2024 at 8:00pm   2 Most recent comment from WebWizards:Hello Karl,Thank you for getting in touch with us,It is possible to achieve that as follows:Add the following PHP code snippet to the site: add_filter('salesking_use_additional_agents', ... Brook Shop as customerClosed   B2BKing Pre-Sales Questions   Updated August 30, 2024 at 2:53pm   2 Most recent comment from WebWizards:Hello Brook,Thank you for getting in touch with us,There is a setting in the plugin which allows all agents to view, and place orders for all customers.This can be enabled by going to SalesKing -> S ... Tim AuctionClosed   MarketKing Pre-Sales Questions   Updated August 28, 2024 at 5:15pm   2 Most recent comment from WebWizards:Hi Tim,Thank you for getting in touch with us,I understand it's the plugin here https://auctionplugin.net/pricing/ (or here https://wordpress.org/plugins/ultimate-woocommerce-auction/ ).I look ... Triin Retail priceClosed   B2BKing Support   Updated August 27, 2024 at 11:36am   3 Most recent comment from Triin:Thank you, it helped :) joshua approvals not workingClosed   B2BKing Support   Updated August 27, 2024 at 10:03am   2 Most recent comment from WebWizards:Hello Joshua,Thank you for purchasing our plugin,In B2BKing -> Settings -> Registration, please disable the setting " Existing users can apply ":This setting makes it so that accounts are initially ... Vusimani Request for RefundClosed   MarketKing Support   Updated August 27, 2024 at 9:20am   4 Most recent comment from WebWizards:Hi again,I see what you mean,On our end, we do not handle the transactions directly. All transactions / billing / refunds are handled by our partner, Paddle.com which is a software reseller that handl ... Wayne Move global settings to a per offer level?Closed   B2BKing Support   Updated August 26, 2024 at 1:53pm   2 Most recent comment from WebWizards:Hello Wayne,Thank you for the feedback,That makes sense and I see how it could be helpful. This is relatively complex though so it is not really a change I can just make quickly I'm afraid.Howe ... Eana Search fields not workingClosed   MarketKing Support   Updated August 26, 2024 at 12:24pm   3 Most recent comment from WebWizards:Hi there,I looked into that now. I was able to see an issue with the team / booking orders search. I made an update to MarketKing Core (attached) to resolve this. To update: 1. First deactivate you ... Bert Undefined array key "label"Closed   B2BKing Support   Updated August 26, 2024 at 11:29am   4 Most recent comment from WebWizards:Hi again,Thank you for the access details,(1) I reviewed the respective line of code that is showing that error: https://www.loom.com/i/1efe327f65854523b41b50d077d31c32My understanding is that the sh ... Sergej Refund pleaseClosed   B2BKing Support   Updated August 24, 2024 at 2:40pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Daniel Multiple commission payoutClosed   B2BKing Pre-Sales Questions   Updated August 22, 2024 at 4:26pm   2 Most recent comment from WebWizards:Hi Daniel,Thank you for getting in touch with us,SalesKing can give a commission to multiple agents on a transaction - for that to happen, it would be needed that those agents are in a "parent agent - ... Lasse Dynamic rules / custom rulesClosed   B2BKing Support   Updated August 21, 2024 at 4:34pm   2 Most recent comment from WebWizards:Hi Lasse,Glad to assist,1. Is it possible to delete a rule - not csv or interface. How do you need to do it? I mean, are you working with PHP, or with the REST API, etc?With PHP, we can do it with th ...