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Public Tickets

Anthony No registration email sent to new userClosed   MarketKing Support   Updated July 4, 2025 at 11:07pm   2 Most recent comment from WebWizards:Hi Anthony, Thank you for purchasing MarketKing!    That's unusual, as the plugin uses the standard WooCommerce email system for sending registration notifications. To help identify where the i ... Jamie Inquiry for B2B and B2C StoreClosed   B2BKing Pre-Sales Questions   Updated July 3, 2025 at 8:58pm   2 Most recent comment from WebWizards:Hi Jamie, Thanks for getting in touch! B2BKing is well suited for hybrid stores that serve both wholesale and retail customers. The plugin allows you to set different prices, discounts, and product vi ... Alan Feature Request - Export Wholesale Price List from Bulk PageClosed   B2BKing Support   Updated June 30, 2025 at 11:55pm   3 Most recent comment from Alan:The personalized price list feature would be great. Location of the feature is not important if the architecture doesn't easily support it in certain areas.Thanks for the response and great plug ... Jonathan Pre Sales QuestionsClosed   B2BKing Pre-Sales Questions   Updated June 30, 2025 at 8:10pm   2 Most recent comment from WebWizards:Hi Jonathan, Thank you for getting in touch!  1. We actually don't offer monthly subscriptions - we only provide annual subscriptions. However, if you purchase an annual license and later decide ... Aaron Make OfferClosed   B2BKing Support   Updated June 29, 2025 at 9:47pm   5 Most recent comment from WebWizards:Hi Aaron, Glad to assist,   I understand you're trying to automate the offer creation process. I need to point out a couple of things: 1. The hook `b2bking_after_send_quote_cart` was not previou ... Lindsey Additional Field on New Registration Email to AdminClosed   B2BKing Support   Updated June 28, 2025 at 6:27pm   2 Most recent comment from WebWizards:Hi Lindsey, The best approach would be to copy the template file to your child theme as described in the ticket you referenced - I'm not aware of a good way to achieve the same with only the snip ... Vladislav Issue with Dynamic Discounts Not Working for Sales Reps in B2BKingClosed   B2BKing Support   Updated June 28, 2025 at 6:08pm   2 Most recent comment from WebWizards:Hi Vladislav, I looked into that now, I see this seems to be part of a newer Woodmart feature. I made an update to our plugin's pricing code to ignore free gift products. Please update to the att ... Roman Dziubak Quote SystemClosed   B2BKing Support   Updated June 28, 2025 at 5:32pm   2 Most recent comment from WebWizards:Hi Roman, Thank you for getting in touch, I looked into that now and it does look like it was a B2BKing issue. I made a plugin update now for B2BKing Pro that should resolve this - you can find it att ... Aafhan Dynamic rulesClosed   B2BKing Pre-Sales Questions   Updated June 28, 2025 at 4:40pm   3 Most recent comment from Aafhan:Still not working I even deactivate all plugins can you five me a php code snippet for this functionality ZARAS ProblemClosed   B2BKing Support   Updated June 28, 2025 at 3:53pm   4 Most recent comment from WebWizards:Hi there, Regarding your package, you are currently on the B2BKing Startup plan and there have been no changes made to your subscription. We never make changes to subscriptions without customer approv ... James Burland Key phrases need for stock updatesClosed   B2BKing Support   Updated June 25, 2025 at 3:47pm   6 Most recent comment from WebWizards:Hi James, Thanks for your patience on this,   I prepared a PDF with the keys used for both simple and variable products / individual variations. Please find it attached,   Let me know if you need an ... Ramfy SalesKing and MarketKingClosed   SalesKing Pre-Sales Questions   Updated June 24, 2025 at 9:56pm   2 Most recent comment from WebWizards:Hi Ramfy, Thanks for getting in touch!  Yes, it's possible to use both plugins together on your website. However, there are a few important points to note: 1. Vendors and sales representatives o ... Arnd cancel my subscriptionClosed   B2BKing Support   Updated June 24, 2025 at 9:48pm   4 Most recent comment from WebWizards:Hi Arnd, I've processed the refund for your recent renewal payment. You should receive the funds back in your account within 3-5 business days. Kind regards,Stefan [deleted] EU Energy Label for WooCommerceClosed   B2BKing Pre-Sales Questions   Updated June 24, 2025 at 9:33pm   2 Most recent comment from WebWizards:Hi David, Thank you for getting in touch! Based on your message, I think you're asking about compatibility between the EU Energy Label plugin and B2BKing. Yes, these plugins should be compatible ... ZARAS UPDATEClosed   SalesKing Support   Updated June 23, 2025 at 8:12pm   3 Most recent comment from ZARAS :Hello, Thanks for the prompt response. I will try again tomorrow and if I have any problems I will contact you again. Best regards, George