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Public Tickets

Prince I want refund for my purchaseClosed   B2BKing Support   Updated April 11, 2024 at 3:41pm   2 Most recent comment from WebWizards:Hi there, We have now issued a full refund. The money should arrive in your account within a few business days. Kind regards, Stefan Jeroen Zelle Product visibilityClosed   B2BKing Support   Updated April 10, 2024 at 1:52pm   6 Most recent comment from WebWizards:Hi Jim,There we were referring to the text configured here in B2BKing settings:Please note that for that to show, you would need to have a "hidden price" rule set for a specific variation.If you do no ... Heiner Tax ID for SellerClosed   MarketKing Pre-Sales Questions   Updated April 10, 2024 at 1:37pm   1 Most recent comment from Heiner:How can I get the seller’s VAT number to appear along with their name on the product page? Rediet Tsigeberhan Tiered priceClosed   B2BKing Support   Updated April 10, 2024 at 1:15pm   6 Most recent comment from WebWizards:The feature that changes the price on the product page works together with the table, that's why I mentioned that.I'm afraid we do not currently have a feature for this on the shop or categ ... Jim Customer Load IssueClosed   SalesKing Support   Updated April 9, 2024 at 5:43am   2 Most recent comment from WebWizards:Hello Jim,If a site has a larger number of customers, that may slow down the agent dashboard page loading.To solve this, you can enable AJAX loading for that page, by adding the following PHP code sni ... Juan Request a quoteClosed   B2BKing Support   Updated April 8, 2024 at 9:01am   8 Most recent comment from Juan:Good day,Thank you for your assistance, much appreciated.I will let you know if there is anything else.Kind regards,Juan Lobo Qu unit of measurementClosed   B2BKing Support   Updated April 6, 2024 at 1:32pm   12 Most recent comment from Lobo Qu:Hi. Thank you for look at my ticket. Because I don't have too much time to launch the website, and already start to make toturial video about how to add new products. I try to explain how to se ... Eduardo Andres I need to update a custom field for all my variantsClosed   B2BKing Support   Updated April 6, 2024 at 6:01am   5 Most recent comment from WebWizards:Glad to hear you already found that,Indeed, that info is stored as metadata in the b2bking_tiered_sum_up_variations key.If there is anything we can help with, please let us know, Nikos Fytilis Prices for b2c change on their ownClosed   B2BKing Pre-Sales Questions   Updated April 6, 2024 at 1:58am   7 Most recent comment from WebWizards:Hi again,Also, I should mention that it changes the prrices inside woocommerceIf the B2C price is actually changed in WooCommerce (permanently) to the B2B price, then it suggests it might not be cachi ... Ryan Failed to delete refundClosed   B2BKing Support   Updated April 5, 2024 at 10:25am   4 Most recent comment from WebWizards:Nice idea, it seems this should work well. I've added it to the company credit add-on, in the attached version. Alvaro Cabezas Custom FieldClosed   B2BKing Support   Updated April 4, 2024 at 6:01am   2 Most recent comment from WebWizards:Hello Alvaro,Thank you for purchasing our plugin,B2BKing does not have any integration for this or with the miniorange plugin. However, if you need / prefer this flow, it may be possible to make it w ... Dean Dragicevic gutenberg checkout blockClosed   B2BKing Support   Updated April 4, 2024 at 5:37am   2 Most recent comment from WebWizards:Hello Dean,Thank you for purchasing our plugin,We aim to fully support all Woo blocks, and we have already made a number of integrations, such as integrations for all payment gateways, and for the quo ... HEINER Invoice MarketplaceClosed   MarketKing Pre-Sales Questions   Updated April 18, 2024 at 4:14pm   4 Most recent comment from HEINER:Any answer? comangallc Vendor PayoutsClosed   MarketKing Support   Updated April 1, 2024 at 4:26pm   10 Most recent comment from WebWizards:Hi again,Now another issue is that a vendor has to request their payout & I don't see how I can approve it nor does it make sense, since its supposed to be automatedWithdrawal requests are not au ... Lukasz Problem with adding offers to the cartClosed   B2BKing Support   Updated April 1, 2024 at 3:54pm   8 Most recent comment from WebWizards:Hi there,This has been solved through the following settings in B2BKing -> Settings -> Other: When this is enabled, offers use the actual products within the offer:In other words, there is the main ...