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Public Tickets

Muhammet Yusuf MarketKing - #1 Multi-Vendor Marketplace SolutionClosed   MarketKing Support   Updated July 20, 2025 at 10:06pm   4 Most recent comment from WebWizards:Thank you for the access details,   -> Regarding the product loop issue, it looks like there is a conflict during product creation. While I cannot identify precisely why it happens, I have made a cha ... Mark Hopper I cannot upload my zip file int othe plugins section of wordpress, I am getting an error each time.Closed   B2BKing Support   Updated July 19, 2025 at 8:41pm   2 Most recent comment from WebWizards:Hi Mark, Thank you for purchasing and I'm sorry to hear about that issue,   Our plugin works like any other - it should be a simple zip upload, so I'm not entirely sure what the issue there ... Michael Labels of registration fields are not visible/translatedClosed   B2BKing Support   Updated July 19, 2025 at 8:03pm   2 Most recent comment from WebWizards:Hi Michael, Sorry to hear about that issue. This might be a conflict related to how the fields are being loaded via AJAX. Please try adding the following code snippet to your site (to your theme' ... Manuel ✨ Feature Suggestion: POS Integration for Syncing Physical Store Sales with the MarketplaceClosed   MarketKing Pre-Sales Questions   Updated July 19, 2025 at 7:26pm   2 Most recent comment from WebWizards:Hi Manuel, Thanks for reaching out with this detailed feature suggestion, We actually already have some integration with YITH POS for WordPress, although currently this is limited to admin functionali ... Dashan Ritter File upload not displaying on registration formClosed   B2BKing Support   Updated July 19, 2025 at 3:52pm   3 Most recent comment from Dashan Ritter:Thanks for your help. When you mentioned VAT ID that was the clue to resolve the issue of the file upload not displaying on the registration form with the B2B King Wordpress plugin. The fix was actual ... doğan polat uyumlulukClosed   SalesKing Pre-Sales Questions   Updated July 18, 2025 at 9:09pm   9 Most recent comment from WebWizards:You can upgrade your license at any time. The cost of the upgrade will depend on the type of license you have:Lifetime Licenses: When upgrading, you will only need to pay the difference between the cu ... Vilius Not able to turn on visibilityClosed   B2BKing Support   Updated July 18, 2025 at 8:03pm   2 Most recent comment from WebWizards:Hi Vilius, Thank you for purchasing our plugin! I understand you're checking boxes and saving the category, but the changes don't persist after saving, is that correct? This behavior typical ... Craig Master LogingClosed   SalesKing Support   Updated July 17, 2025 at 12:26am   3 Most recent comment from Craig:Perfect, thanks just installed the plugin. Peter Lassen Country fieldClosed   B2BKing Support   Updated July 16, 2025 at 3:56pm   3 Most recent comment from Peter Lassen:Hi Stefan,hahahah.... Now it works - even for me!I will keep an eye on that country :) - Thx for the test! Engel MarketKing Pro license has not been activatedClosed   MarketKing Support   Updated July 16, 2025 at 9:05am   3 Most recent comment from Engel:Hi Stefan,Yes, the core plugin was missing; I didn't notice that two plugins were needed, and I managed to activate the license now.Thank you for the help.Kind regards,Engel Dario Add GTIN, UPC, EAN on bulk orderClosed   B2BKing Support   Updated July 11, 2025 at 9:27pm   2 Most recent comment from WebWizards:Hi Dario, Yes, we can do that using some code snippets: You can add the following code snippets to your theme's functions.php file or using a code snippets plugin: add_filter('b2bking_sku_se ... Mateusz Inquiry About API Access to Custom Wholesale Price FieldClosed   B2BKing Pre-Sales Questions   Updated July 11, 2025 at 9:15pm   2 Most recent comment from WebWizards:Hi Mateusz, Thanks for getting in touch, Yes, the wholesale prices set through B2BKing are fully accessible via both the WordPress REST API and WooCommerce API. The wholesale prices are stored as prod ... Anthony O Connell Single Product Multiple VendorsClosed   MarketKing Support   Updated July 10, 2025 at 8:54pm   8 Most recent comment from Anthony O Connell:Thanks Stefan.Appreciate the help 🙏 Vasilis B2C and B2BClosed   B2BKing Support   Updated July 10, 2025 at 8:51pm   5 Most recent comment from WebWizards:Hi Vasilis, With B2BKing we do not have a way to set the visibility based on whether they have a price or not.   But you do not need to use categories for visibility. You can directly set the visibil ... murat EMERGENCY SUPPORTClosed   B2BKing Pre-Sales Questions   Updated July 10, 2025 at 6:28pm   2 Most recent comment from WebWizards:Hi Murat, Thank you for getting in touch. 1. Regarding sub-dealers and stock management: B2BKing does not have built-in features for sub-dealers to manage their own stock or sell on your behalf. If yo ...