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Public Tickets

Giacomo Exclude shipping cost from commissions   SalesKing Support   Updated September 27, 2025 at 11:44pm   4 Most recent comment from WebWizards:Hi Giacomo, The "All products" option should work for what you need and calculate commissions only on product values (Excluding shipping or other fees). The only option you should avoid is "Once per o ... Finlip Restrict custom registration field to selected countries   B2BKing Support   Updated September 27, 2025 at 10:16pm   4 Most recent comment from WebWizards:Hi Michael, Thanks for getting back to me with those details. Certainly, we can apply a custom script to set your requirements. It would be easier to work with a single PEC/SDI field, and we can handl ... Marcus Clarification on Agent Conversion and Parent Tracking in Sales King   SalesKing Support   Updated September 27, 2025 at 6:54pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out, By design, SalesKing treats the customer and agent roles as mutually exclusive - when you edit a user, you'll notice the switch toggles between customer and agent, ... Finlip VAT- Checkout   B2BKing Support   Updated September 26, 2025 at 11:30pm   5 Most recent comment from WebWizards:Hi Michael, Thanks for reaching out, I believe the behavior you're seeing is actually related to how the country selection works. VAT functionality is designed to only be enabled for specific countrie ... John Credit available display on front endClosed   B2BKing Support   Updated September 25, 2025 at 10:00pm   3 Most recent comment from WebWizards:Attached credit add-on To update: 1. First deactivate your existing version of the add-on 2. Upload and activate the attached version Debasis Appointment SchedulerClosed   MarketKing Support   Updated September 24, 2025 at 3:25pm   2 Most recent comment from WebWizards:Hi Debasis, Thank you for purchasing our plugin, For appointment scheduling, our recommendation is the WooCommerce Bookings plugin, which MarketKing has a special integration with. You can read about ... Darren Robinson Agent Dashboard ErrorClosed   Support Plans   Updated September 23, 2025 at 8:07am   5 Most recent comment from Darren Robinson:Thanks Stefan, It's all good now.Darren Lindsey Custom Registration Field showing on Users pageClosed   B2BKing Support   Updated September 19, 2025 at 8:27pm   10 Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know. Also, if you have a moment, I would really appreciate it if you considered leaving a quick rating for the plugin - ... Aleksander Translate (loco) not working after updateClosed   MarketKing Support   Updated September 19, 2025 at 7:12pm   3 Most recent comment from WebWizards:Hi there, Thanks for reaching out. I believe the issue is that your translation files were stored in the plugin folder and got overwritten during the update. To fix this and prevent it from happening ... Vladislav B2B price shows 0.00 when “Regular price” is empty (some products have regular price, some don’t)Closed   B2BKing Support   Updated September 19, 2025 at 6:42pm   6 Most recent comment from WebWizards:Hi Vladislav, Thanks for the access details, I believe I found the solution to the issue, The problem was that B2BKing isn't normally built for cases where products don't have a regular price at all. ... Sedki Refund request – Shipping Method Visibility not available in Startup planClosed   B2BKing Support   Updated September 19, 2025 at 5:43pm   2 Most recent comment from WebWizards:Hi Zhira, Thank you for purchasing B2BKing and for reaching out about this. This can be achieved with the Startup plan as you have it.   You can configure it as follows: 1. Go to WooCommerce → Sett ... Radovan Kardos group ruleClosed   B2BKing Support   Updated September 19, 2025 at 1:35pm   6 Most recent comment from WebWizards:Hi Radovan, That's great to hear, If you run into any issues or anything we can help with, please let us know. Kind regards, Stefan Oldrich Bug in Agent DashboardClosed   SalesKing Support   Updated September 18, 2025 at 3:08pm   3 Most recent comment from Oldrich:Thank you Finlip Restriceted price log inClosed   B2BKing Support   Updated September 18, 2025 at 1:35pm   3 Most recent comment from Finlip:Thx; Great supportMichael Finlip B2B CustomersClosed   B2BKing Support   Updated September 18, 2025 at 1:34pm   3 Most recent comment from Finlip:THX, for your great support, StefanMichael