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Public Tickets

Syahruddin Migration from AffiliateWPClosed   SalesKing Pre-Sales Questions   Updated 3 weeks ago   4 Most recent comment from WebWizards:Hi Syahruddin, Thanks for explaining this in detail. Since your agents already have the email addresses from AffiliateWP, we can definitely try to make this process simpler. Here are a couple of optio ... Juan Renewal automaticClosed   B2BKing Support   Updated 3 weeks ago   8 Most recent comment from WebWizards:Hello Juan, I checked your account now and can confirm that your previous subscriptions had been paused. I see you've now purchased a new license, so everything should be working properly on your ... Sarah Offers and product tablesClosed   B2BKing Support   Updated 3 weeks ago   26 Most recent comment from WebWizards:Hi Sarah, I understand you'd like to make all those fields mandatory during subaccount creation.  To achieve that, please add this PHP snippet to your site:https://pastecode.io/s/9aa6zym8 This w ... Hung Tao Show image product order in emailClosed   B2BKing Support   Updated March 22, 2025 at 8:04pm   2 Most recent comment from WebWizards:Hi Hung, I've looked at your code and I notice you're trying to add product details including images to the quote messages. While your code structure is generally good, there are a couple of ... Syahruddin Can the commission convert into wallet credit?Closed   B2BKing Pre-Sales Questions   Updated March 20, 2025 at 10:12pm   4 Most recent comment from WebWizards:Hi Syahruddin, Thank you for following up. Unfortunately, this type of wallet credit integration is not available yet in our plugin. While SalesKing does allow for manual management of commission paym ... Mohankumar B2Bking functionsClosed   B2BKing Pre-Sales Questions   Updated March 19, 2025 at 10:36pm   4 Most recent comment from WebWizards:Hi again, Unfortunately this is not currently possible with the plugin. We will consider it for future updates but at the moment this is not available. Kind regards,Stefan David Filtering products by VendorClosed   MarketKing Support   Updated March 19, 2025 at 10:13pm   2 Most recent comment from WebWizards:Hi David, Thank you for purchasing MarketKing!    1. To display vendor names in your product cards, we do not have a built-in shortcode, but I tried to create one now. Here's how to implement i ... Jônatas Inquiry About Multi-Level Hierarchy and Data Separation in SalesKingClosed   SalesKing Pre-Sales Questions   Updated March 18, 2025 at 10:54pm   6 Most recent comment from WebWizards:(1) Yes, this is possible by adding this code snippet: add_filter('salesking_include_subagent_orders','__return_true'); add_filter('salesking_include_subagent_customers', ... Dominik Group RulesClosed   B2BKing Support   Updated March 18, 2025 at 10:49pm   2 Most recent comment from WebWizards:Hi Dominik, First, I apologize for the delayed response and thank you for your patience. Let me address your issues one by one: 3. Looking at your site (jimar.cz), I noticed you're using a custom ... Matthieu Labat TranslationClosed   B2BKing Support   Updated March 18, 2025 at 5:56pm   2 Most recent comment from WebWizards:Hi Matthieu, Thanks for getting in touch! To help you better with the translation issue, could you let me know: 1. Are you using Loco Translate only, or other plugins like WPML as well?2. What languag ... Brian Savage Gravity Forms insertionClosed   B2BKing Support   Updated March 18, 2025 at 5:22pm   2 Most recent comment from WebWizards:Hi Brian, It should be possible to set that up when using Gravity Forms registration.   You'll need to: 1. Add a Radio Button field in your form with B2B and B2C options2. Use Gravity Forms' ... Tom H. B2B & Wholesale Suite Multiple Groups to userClosed   Support Plans   Updated March 17, 2025 at 8:56pm   2 Most recent comment from WebWizards:Hello Tom, For support for the B2B & Wholesale Suite plugin, please use the platform at https://woocommerce.com/my-account/contact-support/ - this is based on WooCommerce's rules and a different ... Darren Robinson Error going back to agent dashboardClosed   Support Plans   Updated March 17, 2025 at 8:26pm   6 Most recent comment from WebWizards:Hi again, I am not able to reproduce this in local tests. It would help if you can share a backend site or staging site access so we can troubleshoot it directly.   Additionally, can you clarify, whe ... Christo Custom Units/Quantities Vat ConflictClosed   B2BKing Support   Updated March 17, 2025 at 6:49pm   5 Most recent comment from WebWizards:I tested now with the Unit of Measure plugin https://wordpress.org/plugins/woocommerce-unit-of-measure/ but in my tests I see both the suffix added by B2BKing (inc / ex VAT) AND the unit of measure ad ... Christo Product Add OnsClosed   B2BKing Support   Updated March 17, 2025 at 2:54pm   4 Most recent comment from WebWizards:Thank you for the clarifications, I believe it is possible technically, but it is complex and some custom development is needed. It is not something we can add directly I'm afraid as it's a ...