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Public Tickets

Anthony O Connell Store set-up is too slowClosed   MarketKing Support   Updated 3 weeks ago   3 Most recent comment from Anthony O Connell:Hi Stefan.I have a developer working on this now and hopefully this will help vendor onboarding.Thanks Cor Vendor media accessClosed   MarketKing Support   Updated August 23, 2025 at 6:59pm   5 Most recent comment from Cor:I noticed that when tested. This is very helpful, thank you. You can close the ticket. Trond Dahl Sub-accpuntsClosed   B2BKing Support   Updated August 22, 2025 at 10:26pm   4 Most recent comment from WebWizards:Thanks for clarifying!  Unfortunately, there's no built-in way to directly set up subaccounts from the WordPress admin customer card. Currently, this can only be done through the Tools panel, Do ... Barni MarketKing not fully translated to German despite using Loco TranslateClosed   MarketKing Support   Updated August 22, 2025 at 9:34pm   2 Most recent comment from WebWizards:Hi Barni, Based on the issue you're describing, it seems you need to resync the translations in Loco Translate. Here's what you should do: 1. Go to Loco Translate -> Plugins in your WordPres ... Naoki Onodera Improvement Request – User Deletion Control in Staff ManagementClosed   MarketKing Support   Updated August 22, 2025 at 9:29pm   4 Most recent comment from WebWizards:Hi Naoki, Thank you for your detailed follow-up. I want to clarify that currently we don't have functionality for multiple staff statuses (Approved/Hold/Deregistered) in our development plans, and imp ... John Adcox Difference between quotes and offers?Closed   B2BKing Support   Updated August 22, 2025 at 12:08am   2 Most recent comment from WebWizards:Yes, that's correct - "Quotes" and "Offers" refer to the same feature. We renamed it to "Offers" but they are the exact same thing. Let me know if you have any questions! Kind regards, Stefan John Adcox Disable B2CClosed   B2BKing Support   Updated August 22, 2025 at 12:04am   2 Most recent comment from WebWizards:Hi John, Please try the following steps: 1. Go to B2BKing → Registration Roles 2. Click on each role individually 3. Under "Automatic Approval to Group", make sure to select the B2B group If this do ... Charlotte Group RulesClosed   B2BKing Support   Updated August 21, 2025 at 9:38pm   4 Most recent comment from WebWizards:Hi Charlotte, Thanks for the details, You can find the code snippet here: https://pastecode.io/s/sru42dkh To use this snippet, you'll need to: 1. Replace the group IDs (123 and 234) with your actual b ... John Adcox Registration PasswordClosed   B2BKing Support   Updated August 21, 2025 at 9:27pm   2 Most recent comment from WebWizards:Hi John, Yes, absolutely! You can add a password field to the registration form as follows: Go to WooCommerce -> Settings -> Accounts & Privacy, and DISABLE the setting "Send password setup link (reco ... John Adcox Rename "Offers"?Closed   B2BKing Support   Updated August 21, 2025 at 9:26pm   2 Most recent comment from WebWizards:Hi John, Yes, all plugin texts are translatable and there's no need to edit any files directly. We have a guide that shows you how to rename any plugin text string here: How to edit any plugin text st ... Marcus Overriding Customer BindingClosed   SalesKing Support   Updated August 20, 2025 at 11:41pm   6 Most recent comment from WebWizards:Hi Marcus, Thank you for your patience on this,   Looking over this now I see that you already purchased and entered the company details at checkout. I believe this is the correct approach, as otherw ... ISO Metrik I want to fix "create account" option for agentClosed   SalesKing Support   Updated August 20, 2025 at 7:31pm   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin,   You can replace the URL that 'Create account' leads to, by adding this PHP code snippet to your site: add_filter('salesking_create_acco ... Viktor Ntenisenko Vat ValidationClosed   B2BKing Pre-Sales Questions   Updated August 20, 2025 at 5:40pm   2 Most recent comment from WebWizards:Hi Viktor, Thanks for getting in touch! There isn't a dedicated VAT validation button feature for the registration form, but it is possible to have VAT validation at registration. There are 2 opt ... John Adcox Shipping per productClosed   B2BKing Support   Updated August 18, 2025 at 10:09pm   2 Most recent comment from WebWizards:Hi John, In B2BKing -> Settings -> Offers, you can enable the "Offers use actual products" option. This will make each product appear as its own separate line item in the cart. By default, the total p ... John Adcox Offer FunctionalityClosed   B2BKing Support   Updated August 18, 2025 at 7:14pm   2 Most recent comment from WebWizards:Hi John, I understand you'd like to add a "Request Quote" button directly to purchase lists. I'm afraid I don't see a simple way to make it work like that, not even with code snippets. The standard qu ...