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Public Tickets

Marcel Empty categories showingClosed   B2BKing Support   Updated 2 weeks ago   6 Most recent comment from WebWizards:Hi Marcel, Thank you for your patience on this,   -> It is normal that the visibility cache setting results in 404 errors when those category pages are accessed directly. That's because it remov ... Vilius Not able to turn on visibilityClosed   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Vilius, Thank you for purchasing our plugin! I understand you're checking boxes and saving the category, but the changes don't persist after saving, is that correct? This behavior typical ... Craig Master LogingClosed   SalesKing Support   Updated 2 weeks ago   3 Most recent comment from Craig:Perfect, thanks just installed the plugin. Peter Lassen Country fieldClosed   B2BKing Support   Updated 2 weeks ago   3 Most recent comment from Peter Lassen:Hi Stefan,hahahah.... Now it works - even for me!I will keep an eye on that country :) - Thx for the test! Engel MarketKing Pro license has not been activatedClosed   MarketKing Support   Updated 2 weeks ago   3 Most recent comment from Engel:Hi Stefan,Yes, the core plugin was missing; I didn't notice that two plugins were needed, and I managed to activate the license now.Thank you for the help.Kind regards,Engel Dario Add GTIN, UPC, EAN on bulk orderClosed   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Dario, Yes, we can do that using some code snippets: You can add the following code snippets to your theme's functions.php file or using a code snippets plugin: add_filter('b2bking_sku_se ... Mateusz Inquiry About API Access to Custom Wholesale Price FieldClosed   B2BKing Pre-Sales Questions   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Mateusz, Thanks for getting in touch, Yes, the wholesale prices set through B2BKing are fully accessible via both the WordPress REST API and WooCommerce API. The wholesale prices are stored as prod ... Anthony O Connell Single Product Multiple VendorsClosed   MarketKing Support   Updated 3 weeks ago   8 Most recent comment from Anthony O Connell:Thanks Stefan.Appreciate the help 🙏 Vasilis B2C and B2BClosed   B2BKing Support   Updated 3 weeks ago   5 Most recent comment from WebWizards:Hi Vasilis, With B2BKing we do not have a way to set the visibility based on whether they have a price or not.   But you do not need to use categories for visibility. You can directly set the visibil ... murat EMERGENCY SUPPORTClosed   B2BKing Pre-Sales Questions   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Murat, Thank you for getting in touch. 1. Regarding sub-dealers and stock management: B2BKing does not have built-in features for sub-dealers to manage their own stock or sell on your behalf. If yo ... George cannot approve customerClosed   B2BKing Support   Updated 3 weeks ago   4 Most recent comment from George:Hey Stefan, I have found the problem. It was caused by a plugin called "multiple email recipients - by addify" causing a fatal error when sending out the B2Bking account approval email. I turned the ... Erik Manolakakis Availability between B2B & B2CClosed   B2BKing Pre-Sales Questions   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Erik, Yes, you can do this by using the plugin's visibility module. For detailed setup info, please see: https://woocommerce-b2b-plugin.com/docs/faq-product-visibility-is-not-working-how-to-se ... murat Hello, is it possible to determine wholesale prices based on brands?Closed   B2BKing Pre-Sales Questions   Updated 3 weeks ago   5 Most recent comment from murat:Hello, great, I'm actually going to buy the pro version, but I had questions below. I wrote them yesterday, but I haven't received any answers yet. I wonder what could be improved on these i ... Erkko Mäkinen How to modify price HTMLClosed   B2BKing Support   Updated July 5, 2025 at 12:04pm   2 Most recent comment from WebWizards:Hi Erkko, Please try it with the following code instead: add_filter('woocommerce_get_price_html', 'custom_entry_summary_price_format', 99999999, 2); function custom_entry_summary_p ... Anthony No registration email sent to new userClosed   MarketKing Support   Updated July 4, 2025 at 11:07pm   2 Most recent comment from WebWizards:Hi Anthony, Thank you for purchasing MarketKing!    That's unusual, as the plugin uses the standard WooCommerce email system for sending registration notifications. To help identify where the i ...