Public Tickets
Darren Robinson
Agent Dashboard ErrorClosed
Support Plans
Updated 3 weeks ago
5
Most recent comment from Darren Robinson:Thanks Stefan, It's all good now.Darren
Lindsey
Custom Registration Field showing on Users pageClosed
B2BKing Support
Updated 3 weeks ago
10
Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know.
Also, if you have a moment, I would really appreciate it if you considered leaving a quick rating for the plugin - ...
Aleksander
Translate (loco) not working after updateClosed
MarketKing Support
Updated 3 weeks ago
3
Most recent comment from WebWizards:Hi there,
Thanks for reaching out. I believe the issue is that your translation files were stored in the plugin folder and got overwritten during the update.
To fix this and prevent it from happening ...
Vladislav
B2B price shows 0.00 when “Regular price” is empty (some products have regular price, some don’t)Closed
B2BKing Support
Updated 3 weeks ago
6
Most recent comment from WebWizards:Hi Vladislav,
Thanks for the access details,
I believe I found the solution to the issue,
The problem was that B2BKing isn't normally built for cases where products don't have a regular price at all. ...
Sedki
Refund request – Shipping Method Visibility not available in Startup planClosed
B2BKing Support
Updated September 19, 2025 at 5:43pm
2
Most recent comment from WebWizards:Hi Zhira,
Thank you for purchasing B2BKing and for reaching out about this.
This can be achieved with the Startup plan as you have it.
You can configure it as follows:
1. Go to WooCommerce → Sett ...
Radovan Kardos
group ruleClosed
B2BKing Support
Updated September 19, 2025 at 1:35pm
6
Most recent comment from WebWizards:Hi Radovan,
That's great to hear,
If you run into any issues or anything we can help with, please let us know.
Kind regards,
Stefan
Oldrich
Bug in Agent DashboardClosed
SalesKing Support
Updated September 18, 2025 at 3:08pm
3
Most recent comment from Oldrich:Thank you
Finlip
Restriceted price log inClosed
B2BKing Support
Updated September 18, 2025 at 1:35pm
3
Most recent comment from Finlip:Thx; Great supportMichael
Finlip
B2B CustomersClosed
B2BKing Support
Updated September 18, 2025 at 1:34pm
3
Most recent comment from Finlip:THX, for your great support, StefanMichael
Finlip
Single OrderClosed
B2BKing Support
Updated September 18, 2025 at 1:33pm
3
Most recent comment from Finlip:THX Stefan, great support
John Higgins
user "my account" informationClosed
B2BKing Support
Updated September 18, 2025 at 12:39pm
4
Most recent comment from WebWizards:Hi John,
Thanks for providing the staging access - I was able to investigate this directly.
It seems there's a general issue with the My Account section. Even with B2BKing completely deactivated, the ...
Aleksander
Stripe Connect - ExpressClosed
MarketKing Support
Updated September 17, 2025 at 4:29pm
2
Most recent comment from WebWizards:Hi Aleksander,
Thanks for reaching out.
Indeed after Express OAuth was deprecated, MarketKing defaulted to Standard accounts as our previous code for Express accts no longer worked.
However I no ...
Jose MARTINEZ MARTINEZ
Roadmap and Custom codeClosed
B2BKing Support
Updated September 16, 2025 at 9:44pm
8
Most recent comment from Jose MARTINEZ MARTINEZ:Hi Stefan,Many thanks for this great extension. I will look into it with my team. It works fine.This is really helpful.Best RegardsJose
Kenneth Ottavi
B2B Group Pricing / Bundled ProductsClosed
B2BKing Support
Updated September 16, 2025 at 12:14pm
6
Most recent comment from WebWizards:Hi Kenneth,
You're very welcome! I'm glad we could get that sorted out for you.
If you run into any other issues or anything we can help with, please let us know.
Kind regards,
Stefan
P.S ...
Danny Whitehead
Tiered pricing site performanceClosed
B2BKing Support
Updated September 15, 2025 at 10:49am
10
Most recent comment from Danny Whitehead:Hi Stefan.Thanks for taking a look at this. I'll pass on your recommendations to our devs, who are currently working on optimising the site for speed.