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Public Tickets

Tabard Stripe Seller ConnectionClosed   MarketKing Support   Updated April 25, 2026 at 9:35am   4 Most recent comment from WebWizards:Hi Tabard, Thanks for the patience while I looked into this further. 1) Stripe disconnect issue: I made another plugin update and installed it on your site, the disconnect issue should now be fixed. H ... Ilya Dynamic Rules: Get Sale ProductsClosed   B2BKing Support   Updated April 23, 2026 at 9:55am   4 Most recent comment from WebWizards:Hi Ilya, Thanks for the follow-up. For your use case, I'd recommend the following approach: 1. Get all products (or the products of the current category) using wc_get_products(). 2. Loop through them ... Rafał VAT amountClosed   B2BKing Pre-Sales Questions   Updated April 23, 2026 at 8:54am   2 Most recent comment from WebWizards:Hi Rafał, Thanks for reaching out! You can add your company details and VAT number directly at checkout, and the VAT will be removed automatically. Here is our guide with the details: https://kingspl ... Tabard Different mailClosed   MarketKing Support   Updated April 21, 2026 at 3:32pm   4 Most recent comment from WebWizards:Hi again, Thanks for explaining. After some testing, it seems the other extension you're using completely overrides the default email behavior, which made it difficult to separate the two cases cleanl ... DIREZIONE 22 ​​If B2BKing plugin is active, WooCommerce does not use the custom email templateClosed   B2BKing Support   Updated April 17, 2026 at 5:55pm   2 Most recent comment from WebWizards:Hi there, This is quite strange. I tested it now but cannot reproduce the issue. I copied the template to storefront/woocommerce/emails/customer-new-account.php and modified it: I am able to see modi ... maelle quoteClosed   B2BKing Support   Updated April 17, 2026 at 3:38pm   2 Most recent comment from WebWizards:Hi Maelle, Thanks for reaching out, A B2BKing offer (quote) is technically a WooCommerce product, but it doesn't really have weight, dimensions, or similar attributes in a way that would integrate aut ... Marcin Copying B2B Prices to Translations AutomaticallyClosed   B2BKing Support   Updated April 17, 2026 at 3:23pm   2 Most recent comment from WebWizards:Hi Marcin, For WPML to pick up the new customer group pricing fields, it usually just needs to detect the new meta keys once. Could you try the following: 1. Create or save a product with prices set f ... Alex Dynamic Rules & Product TagsClosed   B2BKing Support   Updated April 17, 2026 at 3:09pm   8 Most recent comment from WebWizards:Hi Alex, Great to hear that's solved and thanks for the update, If you run into any further issues with this or need us to take a look at anything else, just let us know anytime. Have a good weekend, ... Alejandro Andues SubcuentasClosed   B2BKing Support   Updated April 17, 2026 at 1:16pm   7 Most recent comment from WebWizards:Hi Alejandro, Thanks for your patience. That permissions checkbox is normally disabled by default, but just to be safe, you can add the following code snippet to your theme's functions.php or any ... Tabard Disable product editing for vendorsClosed   MarketKing Support   Updated April 15, 2026 at 12:24pm   3 Most recent comment from Tabard:Hi,Thanks for your reply.I modified the file products.php by removing the link to the product edit and the Edit action. That's enough for me. Thank you. Anthony O Connell Store set-up is too slowClosed   MarketKing Support   Updated April 14, 2026 at 11:01pm   9 Most recent comment from Anthony O Connell:Hi Liam.Apologies I'm only getting back to you now. It's been a hectic few weeks. Do you still want me to connect you with my developer? Let me know the best way to pass on the details outsi ... maelle Performance issues with B2BKing for logged-in usersClosed   B2BKing Support   Updated April 14, 2026 at 4:18pm   2 Most recent comment from WebWizards:Hi Maelle, Thanks for reaching out and sorry to hear about the performance issues. This is something we can look into. I'd suggest starting with the recommendations in our optimization guide here: htt ... Mustafa RückerstattungClosed   B2BKing Pre-Sales Questions   Updated April 14, 2026 at 2:58pm   2 Most recent comment from WebWizards:Hi Mustafa, Thank you for reaching out. A full refund has been issued for your order. Please allow a few business days for it to appear on your end. If there's anything else we can help with, don't he ... Peter Snape Order Status VisibilityClosed   B2BKing Support   Updated April 13, 2026 at 12:18am   3 Most recent comment from John Harapa:Hello,I have successfully made a payment of $579 for the "Startup for Life" plan, but my order is still not activated.Here are my details:- Date: April 13, 2026- Amount: $579- Payment method: M-Pesa V ... tekler There's a bug in the feature to hide prices from members.Closed   B2BKing Support   Updated April 11, 2026 at 9:42am   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin and reaching out to us! B2BKing does have built-in functions to hide prices in AJAX requests. You can see a quick example of how it normally works here: h ...