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Public Tickets

Michael Percentage Discount on Brands   B2BKing Support   Updated 6 days ago   9 Most recent comment from WebWizards:Hi Michael, Thanks for the login details!   I've made a few changes that should resolve the issue: (1) There was indeed a display issue with the brands functionality. I've updated B2BKing with a fix ... Barni Translation Issue with MarketKing (Loco Translate)   MarketKing Support   Updated 6 days ago   2 Most recent comment from WebWizards:Hi Barni, Thank you for the kind words about MarketKing and for reaching out, For both of your Loco Translate translations (MarketKing Core and MarketKing Pro), please click on the "Sync" button (Sync ... sourabh jain need the change the margin of store list page   MarketKing Support   Updated 1 week ago   4 Most recent comment from WebWizards:Hi Saurabh, Sorry for any delay in getting back to you on this! To add a margin and improve the layout of your store pages, you can add this CSS: .marketking_store_page_individual main#main-content { ... Dennis Compatability and outfasing current plugins   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi Dennis, Thank you for purchasing B2BKing!   The User Role Editor plugin shouldn't be a problem at all. B2BKing uses its own group system rather than WordPress roles, so that one's perfectly fine t ... Vladislav I’ve run into an issue with the Sale badge and price display when discounts are applied via Dynamic Rules.   B2BKing Support   Updated 1 week ago   3 Most recent comment from Vladislav:Hi Stefan, Yes, please create the custom snippet. Here is exactly what we need for variable products in the archive/shop loop when discounts come from B2BKing Dynamic Rules: Requirements Resolve the ... Shannon Qty Box Spacing   B2BKing Support   Updated 1 week ago   3 Most recent comment from Shannon:That works beautifully! Thank you so much! John Adcox URGENT   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi John, Thanks for reaching out. By default, the offers feature uses the regular price of products. If you want to use the sale price when it exists, you can add this code snippet to your site: add_ ... Roman Dziubak Changing Head/Top User for Subaccounts   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Roman, Thanks for reaching out. The best option would be to go to B2BKing -> Tools -> User Editor: 1. For the Bill user (new top user), use the 'Turn subaccounts into regular accounts' tool 2. Then ... Joseph plugin compatibility   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Joseph, Glad to assist, You already have the correct versions installed. The Core and Pro plugins use different version numbering: - Core latest version: 4.9.30 (from WordPress.org) - Pro latest ve ... Ran Sharon hide prices   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Ran, Thanks for reaching out!. Yes, you can achieve this by making all products visible and then hiding prices for specific products. To set it up: 1. Go to B2BKing → Dynamic Rules and create a n ... Robin Invoice sent to BILL to not SHIP To   B2BKing Support   Updated 2 weeks ago   8 Most recent comment from WebWizards:Hi Robin, That's great news, thanks for letting me know! If you run into any other issues or need further assistance with B2BKing, feel free to reach out anytime. Kind regards, Stefan Alessandro SalesKing   SalesKing Support   Updated 2 weeks ago   11 Most recent comment from WebWizards:Hi again, Apologies, I understand the issue now, it's because of the translation in our system. It automatically translated 'suporte' (PT) to 'support' (EN) including in the e ... Barbara Inventory filtering   B2BKing Support   Updated 2 weeks ago   10 Most recent comment from Barbara:Hi Stafan,Thank you for the information.In our case, and probably not only ours, this is a critical filter.Currently, customers only order in-stock items through B2BKing (we don't maintain high i ... Michael Identifying CPT for Purchase Lists   B2BKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Haha, I appreciate that! No worries - we're here if you need anything. Have a great week, Kind regards, Stefan Deep Issue With Order Status   SalesKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Deep, Thanks for reaching out about this,   I'd like to clarify a few things to better understand what's happening: 1. The code snippet from our documentation only applies to orders placed specifi ...