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Public Tickets

Givan Group level rules   B2BKing Support   Updated 5 days ago   8 Most recent comment from WebWizards:Hi Givan,I am not sure if I am understanding this correctly, forgive me if I am missing something as it has been a while.I understand that you're referring to this snippet I previously shared: ... Eric Walter Product visibility   B2BKing Support   Updated 5 days ago   9 Most recent comment from WebWizards:It's possible that's an unintended issue but I am not really sure how this feature is supposed to work or what it does internally. You can certainly ask their team as they would have a bette ... Dario Issue with Sub-Account Access Across Multiple Main Accounts   B2BKing Support   Updated 5 days ago   2 Most recent comment from WebWizards:Hello Dario,This is not really possible with the plugin I'm afraid. Normally each subaccount has a single parent account, and only that parent account is allowed to login as the subaccount.Part o ... Sara Anderson Cannot active license   MarketKing Support   Updated 5 days ago   3 Most recent comment from WebWizards:Hi Sara,Thank you for purchasing our plugins,Indeed it was necessary to install the MarketKing Core plugin as well. There should have been a notification in the admin dashboard as follows:I'm n ... Minh Tran CRM   MarketKing Support   Updated 5 days ago   4 Most recent comment from WebWizards:Hi Anthony,There is no specific progress on this for MarketKing I'm afraid. There are currently some other features like Geolocation or a PayPal split integration that have a high priority for u ... Sabeehah Pre Sales Queries   MarketKing Pre-Sales Questions   Updated 5 days ago   2 Most recent comment from WebWizards:Hi Sabeehah,Thank you for getting in touch with us,(1) MarketKing's membership options can be set as one-time purchases. For example, the vendor would make a one-time membership purchase and gai ... Jim Variant   SalesKing Support   Updated 6 days ago   10 Most recent comment from WebWizards:Thank you for the extra details,I think this could be solved if B2BKing had a checkbox/switch in tiered price rules that would control whether the quantities are measured separately or together for th ... Jac license key not working   B2BKing Support   Updated 1 week ago   8 Most recent comment from WebWizards:Certainly! Basically for company credit to be available to users, they must have a credit limit > 0You can either go to B2BKing -> Settings -> Company credit and set a global limit for everyone here ... Mauro Vendor Creation   MarketKing Support   Updated 1 week ago   11 Most recent comment from WebWizards:My pleasure : ) If there's anything else I can help with, please let me know. Also, if you have a minute, I would really appreciate it if you considered leaving a quick rating for the plugin - ... Daniel Category visibility not working   B2BKing Support   Updated 1 week ago   8 Most recent comment from WebWizards:Glad to hear that seems to be solved,It certainly could have been a caching issue. Another possibility that comes to mind now is perhaps a conflict with the languages plugin (e.g. different visibili ... Jamie add on not working   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hello Jamie,Thank you for purchasing our plugin,After you download the add-ons folder from our site, you should then have a zip such as this one: Please note that this file has to be unzipped first. ... Ramiro Plugin Issue   SalesKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hello Ramiro,Thank you for purchasing our plugin,Based on what you described, I believe there is likely another plugin or custom code conflicting with SalesKing's pricing code there.We have see ... Daniel Loyalty programClosed   B2BKing Pre-Sales Questions   Updated 1 week ago   6 Most recent comment from WebWizards:Hi there,B2BKing does not have a specific loyalty program feature. Possibly it may be a bit outside the scope of our plugin.You can use group rules as mentioned earlier in this thread to promote custo ... Marc Retail price without VATClosed   B2BKing Support   Updated 1 week ago   5 Most recent comment from WebWizards:Thank you for the update Marc and glad to hear you already resolved that,If there is anything we can do to help, please let us know at any time. Jim Customer Tags B2BClosed   B2BKing Support   Updated 1 week ago   2 Most recent comment from WebWizards:Hi there,Indeed B2BKing uses its own B2B groups rather than standard WP roles like customer, editor, etc. If you would like, you can change the default 'customer' role to something else, B2B ...