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Public Tickets

Marcel invalid login accounts   B2BKing Support   Updated 1 week ago   3 Most recent comment from Marcel:hello,Thank you for the reply; we solved this issue: for your info: a google recaptcha plugin seemed to be the culprit.Greetings,marcel Marcin VAT Exempt when EU VAT ID present   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Marcin, Thanks for reaching out, Just to clarify how this feature works - the VAT exemption is not based on IP location, but rather on customers entering their VAT ID at checkout and clicking the V ... Marcus Backend Bind Customers to Sales Agent   SalesKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out, The meta key used to link customers to agents is: salesking_assigned_agent The value should be the agent's user ID (numeric) - this is the WordPress user ID. When e ... JOUET Sub account registration   B2BKing Support   Updated 2 weeks ago   3 Most recent comment from WebWizards:attached * cailin Anne Cooper vendor gone missing again   MarketKing Support   Updated 2 weeks ago   1 Most recent comment from cailin Anne Cooper:Hi everyone, I’m reaching out to see if anyone else has experienced vendor or user accounts disappearing while using MarketKing Pro. For context: my site (nanasquest.com.au) has now gone through mul ... Greg B2BKing Invoice option not displaying in checkout   B2BKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Hi Greg, Great to hear that you solved it! Thank you for the feedback about the documentation - I'll make note of that, we should probably make it clearer either there or directly in the UI. I'm closi ... doğan polat uyumluluk   SalesKing Pre-Sales Questions   Updated 2 weeks ago   18 Most recent comment from WebWizards:Hi Doğan, Thanks for your patience. I apologize for the delay in getting back to you about the MarketKing coupon.   For MarketKing, you can use coupon code: 8CF5A704 This will bring the Startup Annu ... Aleksander Stripe connect payout   MarketKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Aleksander, With Stripe Connect, the payout timing is controlled by Stripe rather than MarketKing. To my knowledge, this is typically 2-7 days, but can vary based on the seller's country and Stripe ... Aleksander Stripe plugin   MarketKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Aleksander, Thank you for reaching out, Yes, you can use the official WooCommerce Stripe Payment Gateway plugin with MarketKing. MarketKing is designed to work with standard WooCommerce payment gat ... Rey Backorders   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Rey, Thank you for purchasing our plugin! Yes, B2BKing should work well with WooCommerce's default backorders feature. You can configure this for each product under the Inventory tab in the product ... FABRICE NTANKOUO Bug Report – Issues Found in MarketKing with PHP 8.2   MarketKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Fabrice, Thank you for the detailed bug report and for taking the time to share this. I can confirm both issues you've identified are now resolved in our internal versions and will be fixed as well ... Anthony O Connell Woocommerce bookings is poor   MarketKing Support   Updated 3 weeks ago   13 Most recent comment from Anthony O Connell:Hi Stefan.That PHP code worked perfectly.Thanks very much 🙌RegardsAnthony Sinthu Question about using the plugin license on multiple sites and test environments   B2BKing Pre-Sales Questions   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Sinthu, You can absolutely use the license on a test shop first - no worries about wasting it. You can always transfer licenses from one site to another - any license can be transferred unlimited t ... Hamd Integration of METForm Registration Form with B2B King Plugin   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi there, Thank you for purchasing our plugin!   This should be possible by setting user metadata in your METForm configuration. The key is to add the correct metadata fields that B2BKing needs to re ... Brian Savage Item must ship alone   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Brian, Thanks for reaching out, I could provide you with a code snippet that would prevent customers from adding items from both categories to the cart at the same time, but it sounds like you're l ...