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Public Tickets

Nele questionClosed   MarketKing Pre-Sales Questions   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Nele, Thanks for getting in touch! Any WooCommerce-compatible theme should work well with MarketKing. Our plugin is built on standard WooCommerce hooks, so it integrates with pretty much any proper ... luca Old versionClosed   SalesKing Support   Updated June 18, 2026 at 5:17pm   2 Most recent comment from WebWizards:Hi Luca, Thank you for purchasing our plugin and sorry to hear about that issue. Of course, I can share the previous version. Just to confirm, this is about the SalesKing plugin? (or B2BKing?)   And ... Johan Batch import usersClosed   B2BKing Support   Updated June 16, 2026 at 3:02pm   2 Most recent comment from WebWizards:Hi Johan, Thank you for sharing this! I had a look and it looks good. We'll consider whether something like this could be added directly to the plugin. Have a great week! Kind regards, Stefan Marcus Ang Multiple Agent Per CustomerClosed   SalesKing Support   Updated June 15, 2026 at 11:26pm   2 Most recent comment from WebWizards:Hi Marcus, Thanks for reaching out, In that scenario, the second order would still be attributed to Agent A, as they are the customer's assigned/main agent. Agent B's referral link does not override a ... Anna I use braintree ACH gateway to collect ACH payments at checkout. For some reason all payments made through ach when a parent account is attempting to pay for them are failingClosed   B2BKing Support   Updated June 13, 2026 at 7:47pm   12 Most recent comment from WebWizards:Hi Anna, Thank you for the update, I was looking to run some additional tests now but our account no longer seems to be active. I get a 'unknown email address' error:   I also tried resett ... Daniel Recurring payments and subscriptionsClosed   MarketKing Pre-Sales Questions   Updated June 10, 2026 at 8:56pm   2 Most recent comment from WebWizards:Hi Daniel, For sellers to sell subscriptions through MarketKing, the only supported subscription plugin is WooCommerce Subscriptions - we have a special integration with it. Other subscription plugins ... Daniel Integration with SurecartClosed   MarketKing Pre-Sales Questions   Updated June 10, 2026 at 8:53pm   2 Most recent comment from WebWizards:Hi Daniel, Thanks for getting in touch! Unfortunately, MarketKing is built on top of WooCommerce, so it won't work with SureCart as a replacement. As for Tutor LMS, there's no native integration betwe ... Vasilis B2BKing Upgrade Path from Version 3.5.0Closed   B2BKing Pre-Sales Questions   Updated June 4, 2026 at 6:55pm   2 Most recent comment from WebWizards:Hi Vasilis, Thanks for reaching out!   (1) Regarding the update: We recommend updating directly to the latest version rather than going through older versions incrementally. Your existing configurati ... akash patel Dynamic rule - cannot add multiple products or brands to discountsClosed   B2BKing Support   Updated June 2, 2026 at 7:24pm   8 Most recent comment from WebWizards:Thanks for clarifying that. Could you try using the "Search for items..." option in the dynamic rule selector? Here's a screenshot showing what I mean: https://prnt.sc/YBuj5JHd1TYr This search field s ... George Skarentzos Feature Request - Dynamic Rules to be displayed on UserClosed   B2BKing Support   Updated May 29, 2026 at 7:33pm   7 Most recent comment from WebWizards:Hi George, Yes, there was a filter issue in the last update that affected the bulk order form results. Your solution with that snippet is exactly right. You can safely increase it to 80 or 100 if you' ... Joanna making offersClosed   B2BKing Support   Updated May 29, 2026 at 6:06pm   2 Most recent comment from WebWizards:Hi Joanna, Thank you for purchasing our plugin, Based on the screenshot, I believe there is some kind of pricing conflict happening, likely caused by another plugin or custom code that is affecting th ... Marcus How to Allow existing B2C customers to upgrade to a B2B account.Closed   B2BKing Support   Updated May 28, 2026 at 1:02am   4 Most recent comment from WebWizards:Hi Marcus, Looking at it, this is almost certainly a conflict with something else on the site that affects price display. I noticed there's some text below the price mentioning "30 days" - that could ... KARAN Critical error shows in vendor dashboard againClosed   MarketKing Support   Updated May 28, 2026 at 12:50am   4 Most recent comment from WebWizards:Hi Karan, You're on the MarketKing Startup subscription (licensed to [email protected]), which is an annual subscription that includes updates and support for 1 year. It last renewed on Ap ... Timothy Bug Report: Excessive Transient Creation and Ineffective Caching in B2BKingClosed   B2BKing Support   Updated May 26, 2026 at 4:45pm   20 Most recent comment from WebWizards:Hi Timothy, That's great to hear, I appreciate the update, If we can help with anything else, please reach out anytime! Kind regards, Stefan TEWEB B2b King pro conflict with WPML (URGENT)Closed   B2BKing Support   Updated May 23, 2026 at 9:41pm   4 Most recent comment from WebWizards:Hi there, Glad to hear you found the issue,   A few things to keep in mind going forward: 1. Product visibility setup By default, visibility is based on category settings, which can get complex when ...