Public Tickets
Roman Dziubak
Changing Head/Top User for Subaccounts
B2BKing Support
Updated 3 hours ago
2
Most recent comment from WebWizards:Hi Roman,
Thanks for reaching out. The best option would be to go to B2BKing -> Tools -> User Editor:
1. For the Bill user (new top user), use the 'Turn subaccounts into regular accounts' tool
2. Then ...
Joseph
plugin compatibility
B2BKing Support
Updated 6 hours ago
2
Most recent comment from WebWizards:Hi Joseph,
Glad to assist,
You already have the correct versions installed. The Core and Pro plugins use different version numbering:
- Core latest version: 4.9.30 (from WordPress.org)
- Pro latest ve ...
Elvis Lagerman
Tax Examption for Retail companies
B2BKing Support
Updated 1 day ago
3
Most recent comment from Elvis Lagerman:Hi Stefan,Thanks for your quick and informative reply.It would be great if you can troubleshoot this directly on my website and check all configuration, because I am not able to fix it myself.I creat ...
Michael
Percentage Discount on Brands
B2BKing Support
Updated 2 days ago
6
Most recent comment from Michael:Hi Stefan,I'm terribly sorry for necroing this thread. I spoke ahead of myself when I said it worked great. I just tried testing if I could select Brands, and that much was true. I am sorry for l ...
John Adcox
URGENT
B2BKing Support
Updated 2 days ago
1
Most recent comment from John Adcox:We have a massive issue right now with the new product selector on the offers creation page...We have 40k products with a SALE price, and right now it's pulling in the regular price, we need it t ...
Ran Sharon
hide prices
B2BKing Support
Updated 3 days ago
2
Most recent comment from WebWizards:Hi Ran,
Thanks for reaching out!. Yes, you can achieve this by making all products visible and then hiding prices for specific products.
To set it up:
1. Go to B2BKing → Dynamic Rules and create a n ...
Robin
Invoice sent to BILL to not SHIP To
B2BKing Support
Updated 3 days ago
8
Most recent comment from WebWizards:Hi Robin,
That's great news, thanks for letting me know!
If you run into any other issues or need further assistance with B2BKing, feel free to reach out anytime.
Kind regards,
Stefan
Vladislav
I’ve run into an issue with the Sale badge and price display when discounts are applied via Dynamic Rules.
B2BKing Support
Updated 4 days ago
1
Most recent comment from Vladislav:When I set product discounts through B2BKing Dynamic Rules, the Sale badge and discounted price are shown correctly on simple products.
However, for variable products (products with attributes like di ...
Vladislav
Tiered discount should calculate on combined quantity of a product group (not per individual product)
B2BKing Support
Updated 4 days ago
6
Most recent comment from Vladislav:its not working Right now the plugin calculates discounts based on the total cart quantity, regardless of which products are in the cart. In the rule UI we only see options like “Cart quantity” o ...
Vladislav
Issue with B2BKing and WPC FBT – Discount not applied in cart
B2BKing Support
Updated 5 days ago
1
Most recent comment from Vladislav:Hello B2BKing Support Team,
I’m currently experiencing an issue when using B2BKing together with WPC “Frequently Bought Together” (FBT).
Here’s what happens:
On the product page, the prices a ...
Barbara
Inventory filtering
B2BKing Support
Updated 6 days ago
10
Most recent comment from Barbara:Hi Stafan,Thank you for the information.In our case, and probably not only ours, this is a critical filter.Currently, customers only order in-stock items through B2BKing (we don't maintain high i ...
Michael
Identifying CPT for Purchase Lists
B2BKing Support
Updated 6 days ago
4
Most recent comment from WebWizards:Haha, I appreciate that! No worries - we're here if you need anything.
Have a great week,
Kind regards,
Stefan
Vladislav
B2BKing – Attribute-Based Discount Rule Applying from First Item Instead of Minimum Quantity
B2BKing Support
Updated 6 days ago
1
Most recent comment from Vladislav:Hello B2BKing Team,
We’re using B2BKing Pro and are trying to create a dynamic rule that applies a discount based on a product attribute (custom taxonomy) and the total quantity of products with tha ...
Evan
Show prices, force login
B2BKing Support
Updated 1 week ago
2
Most recent comment from WebWizards:Hi Evan,
Thanks for reaching out,
I think the simplest option here would be to go to WooCommerce -> Settings -> Accounts and disable "Enable guest checkout (recommended)".
That way customers can add i ...
Michael
Sub Account Restrictions
B2BKing Support
Updated 1 week ago
9
Most recent comment from WebWizards:Hi Michael,
That's awesome and happy to hear the implementation went well!
If you run into any other issues or anything we can help with, please let us know.
Also, if you have a moment, we wou ...