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Public Tickets

Giovanni Ragazzi Ragazzi Possible bug: “Buy X Get 1 Free” rule ignores minimum cart quantity condition (tiered freebies)   B2BKing Support   Updated 2 days ago   9 Most recent comment from WebWizards:Hi Giovanni, My apologies, not sure what I did there, looks like I forgot to actually attach it... Please find it attached now to this message.   Let me know if you run into any issues, christophe WATTEAU display HT price for btob customer for minimum amount rules   B2BKing Support   Updated 4 days ago   2 Most recent comment from WebWizards:Hi Christophe, Thank you for purchasing our plugin! To solve this, please add the following to your theme's functions.php file or any code snippets plugin: add_filter('b2bking_minmax_order_total_calc ... Barni Exclude VAT for B2B users, shipping costs still taxed   B2BKing Support   Updated 4 days ago   2 Most recent comment from Barni:FYI: Issue solved, please close the Ticket. Thanks Collin B2B king registration doent work   B2BKing Support   Updated 5 days ago   2 Most recent comment from WebWizards:Hi Collin, Thank you for purchasing our plugin,   The way B2BKing works is that customers apply for a role during registration, but when you approve them, you choose which group they're actually assi ... Michael Labels of registration fields are not visible/translated   B2BKing Support   Updated 1 week ago   7 Most recent comment from WebWizards:Thank you for the access details, I went ahead and configured the fields on the site - it was needed to set some field data and go over each field and role to translate it. I believe all is working co ... chokri yassine b2bking and woodmart   B2BKing Support   Updated 2 weeks ago   6 Most recent comment from WebWizards:Hi there, Thanks for getting back to me. It sounds like there's probably something misconfigured, but it's hard to say exactly what without seeing the issue directly or checking your site's specific s ... maelle Forcer la connexion au compte client avant l'envoi du devis   B2BKing Support   Updated 2 weeks ago   6 Most recent comment from WebWizards:For snippet (2) in the below message to work, you must first update B2BKing Pro to the attached version. To update: 1. First deactivate your existing version of B2BKing Pro 2. Upload and activate the ... Martin Missing Request a Quote   B2BKing Support   Updated 2 weeks ago   2 Most recent comment from WebWizards:Hi Martin, Thanks you for getting in touch and sorry to hear about that issue. There should normally be a 'request custom quote' button there. First, could you please check B2BKing -> Settings -> Quot ... Aptum ​Product visibility   B2BKing Support   Updated 2 weeks ago   4 Most recent comment from WebWizards:Thanks for the update, That situation is a bit tricky and can depend on the rest of your visibility settings as well. Generally, we recommend trying to avoid situations where visibility is category-ba ... Joseph Pogoretskiy Discount Feature Request   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Joseph, Thank you for purchasing the plugin and for taking the time to share this feedback! I've made a note of your suggestion. We agree this would be a useful addition that would make the system ... Brian Savage Wholesaler reports   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Brian, Thanks for reaching out with this info, I really appreciate the feedback! Some thoughts: For #5 (Total purchases by Wholesaler): You can go to B2BKing -> Reports and select individual custom ... Julius Translate my account endpoints   B2BKing Support   Updated 3 weeks ago   6 Most recent comment from WebWizards:Great to hear that, If there's anything we can help with, please let me know. Have a good week, Stefan Kjetil Toth Category menu   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Kjetil, Thanks for reaching out,   1. Password I've manually reset the password for [email protected]. The new password is: password123 Once you log in, you can change it to something else.   2. Ca ... Polin Field Label not showing   B2BKing Support   Updated 3 weeks ago   2 Most recent comment from WebWizards:Hi Polin, Thanks for reaching out. I understand you're referring to the page at https://www.royalscoop.com/my-account/#create-account I checked that now and I can see there's some conflicting CSS on y ... Arnd cancel my subscription   B2BKing Support   Updated 3 weeks ago   6 Most recent comment from WebWizards:Hi Nick, Thanks for reaching out. Your subscription has already been cancelled since the refund was processed, so there will be no future charges. Just to clarify - you can still use the plugin in its ...